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business
organizational behavior

Questions and Answers of Organizational Behavior

It is often argued that values are meaningful only when they conflict and we must choose between them. Do you think that was one of the objectives of this game? Do you agree with the premise of this
What should Sipho have done differently?LO1-2
In what way could the mine management have provided support to him prior to his wrongful act?LO1-2
How would you have acted had you been in a similar situation?LO1-2
Do you think employers must choose between agreeable employees and top performers? Why or why not?LO1-2
The effects of personality often depend on the situation. Can you think of some job situations in which agreeableness is an important virtue and some in which it is harmful to job performance?LO1-2
In some research we’ve conducted, the negative effect of agreeableness on earnings has been stronger for men than for women (that is, being agreeable hurt men’s earnings more than women’s).Why
Think of the last person that you closely worked with, either at work or on a personal project.Would you describe that person as someone who typically displays extroverted or introverted
Based on what you have read in the chapter about the Myers and Briggs Indicator test, do you believe that companies should rely on it to hire employees?LO1-2
Do you think that the personality of a job seeker affects job search outcomes? How so?LO1-2
Explain the factors that influence perception.
Explain the link between perception and decision making.
Contrast the rational model of decision making with bounded rationality and intuition.
Explain how individual differences and organizational constraints affect decision making.
Contrast the three ethical decision criteria.
Describe the three-stage model of creativity.
What are the factors that influence our perception?LO1-3
What is attribution theory?LO1-3
What is the link between perception and decision making?LO1-3
How is the rational model of decision making different from bounded rationality and intuition?LO1-3
How do individual differences and organizational constraints influence decision making?LO1-3
What are the three ethical decision criteria, and how do they differ?LO1-3
What are the parts of the three-stage model of creativity?LO1-3
Was it easy to tell when the person making the misleading statement was not being truthful? Why or why not? How could you tell?LO1-3
To what extent was the misleading statement believed and what were the long-term consequences?LO1-3
What led you to perceive this statement as the truth?LO1-3
Identify the stakeholders who will be influenced by the decision to accept or refuse the frozen meat shipment.LO1-3
What type of decision-making framework would you advise the warehouse manager to adopt in order to help him reach an optimal decision? How will your suggestion help?LO1-3
In what ways do you think collaboration overload can have an impact on decision making?LO1-3
What biases do you think play into managers continued use of collaboration tools and modes?LO1-3
How do you think the act of cyberloafing can affect your individual performance in the workplace?
Do you think Internet browsing at the workplace is an acceptable behavior? Why, or why not?
How do you think innovation and creativity can assist companies with cyberloafing?
Identify the sources of emotions and moods.
Show the impact that emotional labor has on employees.
Describe affective events theory.
Describe emotional intelligence.
Identify strategies for emotion regulation.
Apply concepts about emotions and moods to specific OB issues.
How are emotions different from moods?LO-2.2
What are the sources of emotions and moods?LO-2.2
What impact does emotional labor have on employees?LO-2.2
What is affective events theory?LO-2.2
What is emotional intelligence?LO-2.2
What are some strategies for emotion regulation?LO-2.2
Were there any aspects of the mindfulness practice sessions that you found especially pleasant or useful?Were there any aspects of the sessions that you found unpleasant or uncomfortable?LO-2.2
What concerns might you have about implementing a mindfulness intervention in the workplace?What are some of the obstacles you might face in trying to have employees engage in a mindfulness stress
Bring the class together and discuss your responses.LO-2.2
What do you think are the best workplace applications for emotion reading technology?LO-2.2
What are the ethical implications of reading faces for emotional content in the workplace?LO-2.2
Assuming you could become better at detecting the real emotions of others from facial expressions, do you think it would help your career? Why or why not?LO-2.2
What is emotional intelligence? What benefits are identified in the case of hiring an emotionally intelligent employee?LO-2.2
Comment on McKee’s recommendations on what not to do when using EI as means of employee selection.LO-2.2
Identify a time that you successfully completed a task and record what you thought, how you felt and what you did at this time. Then do the same for a task that you were not successful at completing.
Do you think that personal differences in terms of gender and personality play a role in the expression of emotions such as anger? Why or why not?LO-2.2
Based on the figures and statistics that you read in the case, do you think that companies are doing enough to reduce anger at work? Why should managers be concerned about managing anger at work?What
Reflecting on what you have read in the chapter, suggest ways that employees can use emotional regulation to decrease anger at work.LO-2.2
Compare the early theories of motivation.
Contrast the elements of self-determination theory and goal-setting theory.
Understand the differences among self-efficacy theory, reinforcement theory, and expectancy theory.
Describe the forms of organizational justice, including distributive justice, procedural justice, informational justice, and interactional justice.
Identify the implications of employee job engagement for managers.
Describe how the contemporary theories of motivation complement one another.
What are the three key elements of motivation? LO2-5
What are some early theories of motivation?How applicable are they today?LO2-5
What are the similarities and differences between self-determination theory and goal-setting theory?LO2-5
What are the key principles of self-efficacy theory, reinforcement theory, and expectancy theory?LO2-5
What are some of the different types of organizational justice and what are their outcomes?LO2-5
Why is employee job engagement important to managers?LO2-5
How do the contemporary theories of motivation compare to one another?LO2-5
Each person should recall an instance in which he or she was (a) treated especially fairly and (b)treated especially unfairly. Work-related instances are preferable, but nonwork examples are fine
Spend several minutes discussing whether the instance was more distributive, procedural, informational, or interpersonal in nature. What was the source of the fair/unfair treatment? How did each
Each group should develop a set of recommendations for handling the unfair situations in a positive manner, and select a leader group who will briefly summarize the unfair instances, along with the
How do you think we might be able to recognize when we are rewarding the wrong thing? What steps can organizations take to recognize these instances?LO2-5
Is rewarding the unintended behavior or outcome always unethical? Why or why not?LO2-5
Do you think it is possible for a reward program to start out rewarding the appropriate behavior at its inception but then begin to reward the wrong thing over time? Why or why not?LO2-5
List the different methods Torfs is using to motivate its employees.LO2-5
Which motivation theories described in this chapter support the use of these methods?LO2-5
Do you think the motivation techniques used at this chain of shoe stores would also be useful, for example, at an advertising agency? A pharmaceutical company? A fast-food restaurant?LO2-5
Do you consider laziness to be more of a personality trait or more of a motivational state that we experience from time to time? Why? Is there a potential that it could be a little bit of both?LO2-5
Do you agree or disagree with Michael Lewis that there is an upside to laziness? Why or why not?LO2-5
How do you think managers and organizations can “manage laziness” so that the negative effects are minimized and the positive effects maximized?What sorts of programs and initiatives could an
Describe how the job characteristics model motivates by changing the work environment.
Compare the main ways jobs can be redesigned.
Explain how specific alternative work arrangements can motivate employees.
Describe how employee involvement measures can motivate employees.
Demonstrate how the different types of variable-pay programs can increase employee motivation.
Show how flexible benefits turn benefits into motivators.
Identify the motivational benefits of intrinsic rewards.
How does the job charactieristics model motivate individuals? LO8-2
What are the major ways that jobs can be redesigned?LO8-2
What are the motivational benefits of the specific alternative work arrangements?LO8-2
How can employee involvement measures motivate employees?LO8-2
How can the different types of variable-pay programs increase employee motivation?LO8-2
How can flexible benefits motivate employees?LO8-2
What are the motivational benefits of intrinsic rewards?LO8-2
Reflect on the characteristics of the security guard role according to the job characteristic model (i.e., skill variety, task identity, task significance, autonomy, and feedback). Then, write down
Job crafting is a recent approach in job design. It involves giving employees greater discretion over several components of their job to let them change the way they do their work and make it more
Smartphones are a useful tool for enhancing employees’ productivity and responsiveness to workrelated messages but, as shown in this example, they are also a potential distraction that can cause
How do you think employees should respond when given illegitimate tasks? How can an organization monitor the tasks it assigns to employees and ensure that the tasks are legitimate? Explain your

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