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business
organizational behavior

Questions and Answers of Organizational Behavior

Compare the main types of training.
List the methods of performance evaluation.
Describe the leadership role of human resources (HR) in organizations.
What is the value of various recruitment methods? LO16-1
What are the methods of initial selection?LO16-4
What are the most useful methods of substantive selection?LO16-4
What are the similarities and differences among the main types of training?LO16-1
What are the methods of performance evaluation?LO16-5
What are the various roles of HR in the leadership of organizations?LO16-5
What do you think are the concerns for the company when deciding whether to approve or deny these three requests? Should the company care about the motivation behind each request?LO16-4
What was your group’s recommendations? Have you thought about a possible corporate policy about how to manage such requests? Which criteria would you be likely to consider for judging them?LO16-1
Let us imagine that the team has decided to approve only Rebecca’s request. Do you think this decision has been influenced by gender and societal norms regarding men’s and women’s participation
How might Ryanair’s CEO convince pilots to remain loyal to the company? Would monetary incentives be sufficient?LO16-1
Is it appropriate to write pilots a letter to promise a bonus for accepting to fly more hours during time off? What could Ryanair do differently to better communicate their HR practices?LO16-1
Does more sustainable management of the workforce impose costs or generate benefits for companies?LO16-4
If you were an HR professional at Lions Gate Entertainment, how might you evaluate Isnardi’s claim of exploitation? What changes might you suggest to top management and to managers?LO16-5
What specific characteristics would you look for in an internship?LO16-1
Do you think interns who feel they’ve had a negative or exploitive relationship with a company should file lawsuits? Why or why not? What types of company actions might make you think a lawsuit is
Are these Cuban doctors little more than modernday slaves?LO16-1
The complaints and actions from the Cuban doctors is new. Is there really a case to answer?LO16-4
Why might the doctors be reluctant to return to Cuba?LO16-4
Summarize the conclusions of trait theories of leadership.
Identify the central tenets and main limitations of behavioral theories.
Contrast contingency theories of leadership.
Describe the contemporary theories of leadership and their relationship to foundational theories.
Discuss the roles of leaders in creating ethical organizations.
Describe how leaders can have a positive impact on their organizations through building trust and mentoring.
Identify the challenges to our understanding of leadership.
What are the functions and process of communication?LO12-6
What are the communication differences between downward, upward, and lateral communication sent through small-group networks and the grapevine?LO12-6
What are the methods of oral communication, written communication, and nonverbal communication?LO12-6
How does channel richness underlie the choice of communication method?LO12-6
What is the difference between automatic and controlled processing of persuasive messages?LO12-6
What are some common barriers to effective communication?LO12-6
How do you overcome the potential problems of cross-cultural communication?LO12-6
Were you two in agreement about the reply to send the HR director?LO12-6
What alternative modes of communication would you have used in similar circumstances?Why?LO12-6
Discuss with your partner the possible impact on Gerard’s reputation and career if he accepts or denies the HR director’s request. What changes in HR practices could avoid this situation in the
Cocalis likes the two-phone lifestyle and says that his boss has his personal phone number only for emergencies. But assistant talent manager Chloe Ifshin reports that it doesn’t work so well in
What are some other situations where having a stereotypically male communication style may be advantageous? What about situations where having a stereotypically female communication style may be more
How might male and female communication styles differ across cultures?LO12-6
Do you feel like your communication style corresponds with your gender? Why or why not?LO12-6
How easy do you think it is for interviewers to detect that a candidate is engaging in impression management during a job interview?LO12-6
When do interviewees go too far in using impression management? Would high self-monitors engage in more impression management techniques than low self-monitors?LO12-6
What are some popular impression management techniques not mentioned in the case that one may use in a job interview?LO12-6
Identify seven elements of an organization’s structure.
Identify the characteristics of the functional structure, the bureaucracy, and the matrix structure.
Identify the characteristics of the virtual structure, the team structure, and the circular structure.
Describe the effects of downsizing on organizational structures and employees.
Contrast the reasons for using mechanistic versus organic structural models.
Analyze the behavioral implications of different organizational designs.
What seven key elements define an organization’s structure?LO14-4
What are the characteristics of the functional, bureaucracy, and matrix structures?LO14-4
What are the characteristics of the virtual structure, the team structure, and the circular structure?LO14-4
How might downsizing affect organizational structures and employees?LO14-4
How are mechanistic and organic structural models similar and different?LO14-4
What are the behavioral implications of different organizational designs?LO14-4
If long-term employment security isn’t feasible, what alternatives might employers provide to help employees make smoother transitions?LO14-4
Complex vertical organizational structures are very hierarchical in nature. They are very rigid, with each department having clearly defined roles. Is such an organization capable of being agile and
What are the problems with such strictly defined roles?LO14-4
Is reading the air just eavesdropping and spying on others? Would most employees be comfortable with this situation?LO14-4
How do you think United Airlines should have handled the recent string of incidents? Do you think that United Airlines was within its power to have removed these people from the flights? Why or why
What are the pros and cons of having a bureaucratic organizational structure for an airline?Do you think the pros and cons are justified for United Airlines and that they should keep the structure
What do you think United Airlines should do in the future? Do you have any suggestions for enhancements or improvements to the United Airlines organizational structure? Would you consider
What are the three components of attitudes?LO2-2
Does behavior always follow from attitudes?LO2-2
What are the major job attitudes?LO2-2
How do we measure job satisfaction?LO2-2
What causes job satisfaction?LO2-2
What are three outcomes of job satisfaction?LO2-2
How do employees respond to job satisfaction?LO2-2
Do you think it is possible for the affective, cognitive, or behavioral components of job attitudes to conflict with one another? Why or why not?
Can job attitudes be directed toward different targets?Why or why not? What implications does this have for the behavioral outcomes of satisfaction and commitment?LO2-2
Do you believe that job attitudes can change over time? Or does each person have a typical level of job attitudes that she or he exhibits from one job to the next?LO2-2
Do you think employees have a right to say what they want to about their organizations online as opposed to in private?LO2-2
How would you react if you learned one of your employees posted unflattering comments about you as a manager? Would your reaction be any different if the employee posted unflattering comments about
Do you feel it is acceptable to post comments anonymously, or do you think people should include their names? Why or why not?LO2-2
If you could choose between a highly paid job that you didn’t like or your dream job that paid comparatively little, which would you choose, and why?LO2-2
What other factors are important to you besides compensation?LO2-2
Explore the possible causes of Elsa’s job dissatisfaction as an investment banker, why she is more satisfied as a teacher, and the likely outcomes of her newly found job satisfaction.LO2-2
Should organizations work to create jobs that are satisfying to individual employees?LO2-2
Are the principles of job crafting described here relevant to your job or studies? Why or why not?LO2-2
Are there any potential drawbacks to the jobcrafting approach? If so, how can they be minimized?LO2-2
Describe the differences betweenperson–job fit and person–organization fit.
Describe personality, the way it is measured,and the factors that shape it.
Describe the strengths and weaknessesof the Myers-Briggs Type Indicator(MBTI) personality frameworkand the Big Five model.
Discuss how the conceptsof core self-evaluation (CSE),self-monitoring, and proactive personalitycontribute to the understandingof personality.
Describe how personality affects jobsearch and unemployment.
Describe how the situation affectswhether personality predicts behavior.
Contrast terminal and instrumentalvalues.
Compare Hofstede’s five value dimensionsand the GLOBE framework.
What is personality? How do we typically measure it? What factors determine personality?LO1-2
What are the strengths and weaknesses of the Myers-Briggs Type Indicator (MBTI) and the Big Five personality model?LO1-2
How do the concepts of core self-evaluation(CSE), self-monitoring, and proactive personality help us to understand personality?LO1-2
What are the strongest predictors of job search behavior?LO1-2
How does the situation or environment affect the degree to which personality predicts behavior?LO1-2
What is the difference between terminal and instrumental values?LO1-2
What are the differences between person–job fit and person–organization fit?LO1-2
What are your top three values? How well do they represent you? Did you feel pressure to choose values that might seem most socially acceptable?LO1-2
Is there a value you would claim for yourself that is not on the list?LO1-2

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