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organizational behavior

Questions and Answers of Organizational Behavior

What might Sam’s physician have done to improve this situation?Sam’s throat bothered him, so he went to see his family doctor. After extensive tests his doctor sadly informed Sam that he had
What are the conflicting aspects of putting together the employee and provider surveys?Connery is the corporate chief operating officer of HealthT, a new corporation with six regional divisions that
How does perception affect the responses and response rate of employee surveys?Connery is the corporate chief operating officer of HealthT, a new corporation with six regional divisions that operates
If you were Pauline, what would you recommend to Connery?Connery is the corporate chief operating officer of HealthT, a new corporation with six regional divisions that operates a total of 82
Shuffle the deck and have each group member choose one card at random without looking at it.How we perceive each other’s status becomes part of the paradigm that shapes our interactions. This
Have each group member hold their card up to their forehead so everyone else can see it, but no one else can.How we perceive each other’s status becomes part of the paradigm that shapes our
For ten minutes, use these cards to guide your interactions with other group members. Do not tell anyone what card they have, and do not let anyone tell you what your card is; simply interact and
At the end of the ten-minute period, stop the exercise and check your card. What status did you have? Could you tell by the way other people treated you? How did the cards change how you treated
appraise methods for improving decision-making;? LO-7
describe groupthink and ways to avoid it. LO-7
What are the major differences between rational decision-making and bounded rationality? LO-7
What characteristics does a university have that might be conducive to the garbage can model of decision-making? LO-7
What is the difference between a bias and a heuristic? LO-7
Why should one ignore sunk costs in decision-making? LO-7
I choose only to watch one news channel that matches my political persuasion. This is an example of which bias? Why? LO-7
Which of the biases discussed in this chapter could seriously affect a survey response? Why? LO-7
What could a leader do to reduce the possibility of groupthink? LO-7
How can healthcare decisions be improved? LO-7
Which biases may have entered the board’s decision-making?Pat and Chris were hired by Central O. District Hospital (CODH) as part of a three-year management contract with HCA Management Company.
What might the board have done to minimize the effect of potential biases?Pat and Chris were hired by Central O. District Hospital (CODH) as part of a three-year management contract with HCA
How is Graham’s situation a possible example of confirming-evidence bias?Graham rules with an iron will. He feels that the only way to motivate his employees is to give them clear direction and
How could decisions made by Graham’s management team be subject to groupthink?Graham rules with an iron will. He feels that the only way to motivate his employees is to give them clear direction
What could you suggest to Graham to improve the decision-making process in his organization?Graham rules with an iron will. He feels that the only way to motivate his employees is to give them clear
As CEO, what is your final decision?You are the CEO of Springfield Hospital. You have a small intensive care unit (ICU) designed to care for both medical and surgical patients. One bed is empty and
How did you arrive at this decision?You are the CEO of Springfield Hospital. You have a small intensive care unit (ICU) designed to care for both medical and surgical patients. One bed is empty and
How did your own beliefs or background influence your decision?You are the CEO of Springfield Hospital. You have a small intensive care unit (ICU) designed to care for both medical and surgical
Was your decision made individually or with a group? If you formed a group, who organized it and took charge of the process? Why?You are the CEO of Springfield Hospital. You have a small intensive
Which decisions are intuitive and which are subject to basic research?How might this translate to decisions made by leaders in a healthcare organization?Consider the decisions you have made in the
Which decision took the most time?Consider the decisions you have made in the past few days and write them down. Compare the decisions you make without really thinking about it(e.g., your route home)
Which decisions involved a “committee”? (Perhaps you bounced some ideas off friends or family.) What are the advantages and disadvantages of using a committee?Consider the decisions you have made
Did you make any poor decisions? What makes them poor?Consider the decisions you have made in the past few days and write them down. Compare the decisions you make without really thinking about
Do you think that you were biased in any of the decisions you made based on your background, values, or experiences? How so?Consider the decisions you have made in the past few days and write them
explain the value of creativity and innovation for an organization,
compare the difference between disruptive innovation and sustaining innovation.
According to this chapter, creativity and innovation are different concepts. How does this case address creativity? Innovation?UCLA Health, the healthcare system of the University of California at
Which medical specialties may experience the most disruption from future innovation, such as: biotechnology, gene therapy, or computerassisted diagnostics? How might this occur?Biotechnology, gene
What can medical professionals do to adapt to the new technologies?Biotechnology, gene therapy, and computer-assisted diagnostics continue to advance, but what will this progress mean to the
With your smartphone or other device, create a 1-minute film on the healthcare topic you are most excited about learning. You can do this in any way that is ethical and legal, but you cannot just
Visit the WISH website (www.wish.org.qa) and explore the current Innovation Hub. Read about one of the listed innovations and write a summary report. Explain why this is an innovation, what its
evaluate the importance and use of groups in today’s workforce? LO-1
distinguish among different types of groups? LO-1
compare and contrast the types of interdependence and the environments in which they exist? LO-1
understand and describe groupthink and group shift? LO-1
discuss group polarization, social facilitation, and social loafing? LO-1
evaluate the advantages and disadvantages of group decision-making. LO-1
How does a team differ from a group? LO-1
How do professional organizations emphasize group identity for healthcare professionals? LO-1
Why can groups function better in situations of pooled interdependence than in reciprocal interdependence? LO-1
How was conformity affected by the COVID-19 pandemic of 2020? LO-1
Give an example of a primary reference group, including cohort demographics. LO-1
When engineers of the O-ring responsible for the Challenger disaster failed to speak up about the dangers of launching in cold weather, what aspect of groupthink were they exhibiting?
What are the dangers of group shift and group polarization? LO-1
Is obedience always a bad thing? Explain. LO-1
How is social loafing like a game of tug-of-war? LO-1
How is social facilitation like being on stage? LO-1
If you were acting as an adviser to Conrad or Jill, what might be your first question?For many years, the small Midwestern hospital has housed its own laundry services in a building adjacent but not
What theories or aspects of groups do you see in play here?For many years, the small Midwestern hospital has housed its own laundry services in a building adjacent but not connected to the main
What would be potential concerns with this sort of group?For many years, the small Midwestern hospital has housed its own laundry services in a building adjacent but not connected to the main
If you were Conrad, what would you do to support or strengthen the group?For many years, the small Midwestern hospital has housed its own laundry services in a building adjacent but not connected to
What caused Olivia to shift her level of financial risk?Olivia Clark is only a year into her job as CEO of Pineview Hospital, a 100-bed community hospital. From the first board meeting she attended,
What might the board have done as they faced such a risky decision?Olivia Clark is only a year into her job as CEO of Pineview Hospital, a 100-bed community hospital. From the first board meeting she
What are some of the group dynamics that you see happening in this case?The infusion center at Carbondale Regional Hospital provided transfusion services for a number of patients. Today, James
What could Bill have done to improve the situation?The infusion center at Carbondale Regional Hospital provided transfusion services for a number of patients. Today, James Williams was coming for a
Cohorts are common in high schools. With your classmates, list the names given to the cohorts in your high school (e.g., jocks, brains, gamers, goths).What are the traits of each of these groups?
How might it be possible for a worker to not interact frequently with coworkers, yet still be a superior performer?
The term belly-to-belly interview used to be popular in market research. Why might this approach to data collection still be useful?
What contributions might organizational-behavior knowledge make in the Internet age?
What does it mean to say that organizational behavior relates to the process—as opposed to the content—of a manager’s job?
Give a possible explanation why meta-analysis is considered so important in evaluating the effectiveness of prescription drugs.
Work by yourself, or form a small brainstorming group, to furnish an example from physical science in which common sense proves to be untrue.
How could a few principles of scientific management be applied to enhance the productivity of baristas at Starbucks?
Have you ever worked for a manager who held Theory X assumptions about people? What was the impact of his or her assumptions on your motivation and satisfaction?
It has often been said, that the higher you go in terms of management responsibilities, the more important interpersonal skills become. Why might this be true?
Get together with a few classmates. Develop a list of strengths of group members that you think if further developed would be career assets, and explain why these strengths might be assets.
Why does having high self-esteem contribute to being more productive and earning a higher income?
Give an example from your own life of how B = f (P × E).
Ten years into the future, your classmates will show wide variations in terms of their career achievements.How might individual differences explain some of these differences in accomplishment?
Suppose you or a family member were taking an international flight. Would you want a pilot who claims he has good practical intelligence, even though he has below-average analytical intelligence?
Research suggests that people with high cognitive ability earn more money and live longer. How would you explain this finding?
Provide an example that you have observed of a person who has very high analytical intelligence but is quite lacking in practical intelligence, including common sense.
If it is true that most millennials tend to be narcissistic, to what extent should managers lavish them with praise for ordinary accomplishments, such as being punctual?
Imagine that you are evaluating the performance of a subordinate, and that as you provide that person with some negative feedback, he or she begins to cry. How might you use your emotional
Provide an example of a person who destroyed his or her career because of poor self-management.
Explain why it might be true that today’s production workers need to have above-average mental ability(cognitive intelligence) to succeed.
Give an example from your own life in which you have learned through modeling.
What relatively inexpensive steps might a company take to promote informal learning among employees?
If e-learning is so effective, why haven’t most colleges and universities shifted almost entirely to distance learning?
How can a person capitalize on the halo effect in managing his or her career?
Work together in a group to supply several examples of how you might have different performance standards for people from different demographic groups.
Create a scenario in which, according to attribution theory, most people would agree that the success of a person who picked a winning stock was caused by his or her inner qualities.
What evidence have you seen that many workers over age 60 place a high value on communication technology?
Give an example of a situation in which you would most likely experience person-role conflict within the organization.
How well do you think that Google as an organization is true to its expressed value of avoiding doing evil?
The film and entertainment industries have been accused of widespread sexual harassment. To what extent might this problem be considered to be related to organizational values?
What does it mean when executives and human resource professionals contend that they “hire more for attitudes than skills”?
For what reasons do you think most workers are reluctant to cry in front of other workers when something goes wrong, such as receiving a poor performance review or losing data on their computer? How
There is some evidence that more intelligent workers are more likely to experience job satisfaction. How might you explain this relationship between intelligence and job satisfaction?
Why do you think it is true that flexible working hours boost job satisfaction for so many people?
What impact do you think permitting employees to use their own mobile devices to perform company work has on the job satisfaction of these employees?
Give an example of any job you have held where you did or might have demonstrated challenge-oriented citizenship behavior.

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