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business
understanding management
Questions and Answers of
Understanding Management
Define overuse, underuse, and misuse, and give an example of each.AppendixLO1
Why do organizations apply for the Baldrige award? How can the award program lead to improvements in quality?AppendixLO1
Discuss the PDCA cycle and describe how this tool can be used.AppendixLO1
understand the historical foundations of home and community-based services (HCBS) and the creation of the Administration for Community Living;AppendixLO1
describe the characteristics of Livable Communities and age-friendly communities;AppendixLO1
discuss the consumers of HCBS and the types of long-term care delivered in HCBS settings;AppendixLO1
discuss new programs and regulatory initiatives for the provision of HCBS long-term care;AppendixLO1
discuss the impact of electronic health records, telehealth, and remote monitoring on HCBS.AppendixLO1
Discuss the history of social policy and the development of community-based services.AppendixLO1
Explain the role of the Older Americans Act in the provision of services for elders in the United States.AppendixLO1
What is the Rehabilitation Act of 1973, and how did the Americans with Disabilities Act of 1990 extend the reach of this legislation for people with disabilities?AppendixLO1
Define and compare the three models of delivery for adult day service programs.AppendixLO1
Define and contrast the two models for delivery of home care services.AppendixLO1
Discuss how telehealth might be used in the future to provide long-term care services.AppendixLO1
Discuss two options for individuals to live independently in their homes and in the community in the United States. What are the advantages and disadvantages of each option?AppendixLO1
What is the purpose of introducing a Medicaid waiver program for HCBS?AppendixLO1
What are Centers for Independent Living, and how do they assist people with disabilities who live in the community?AppendixLO1
In light of current global economic and public health events, what is the outlook for HCBS in the United States in the next five years?AppendixLO1
define the key terms essential to understanding the delivery of care at the end of life in a variety of settings, including inpatient and long-term care environments;AppendixLO1
understand the theoretical and philosophical foundations of today’s practice of hospice and palliative care;AppendixLO1
understand the history of the hospice movement, its growth and development in the United States, and its relevance to residents of long-term care facilities;AppendixLO1
understand key medical issues related to end-of-life care, including interdisciplinary pain and symptom management;AppendixLO1
understand the importance of such key issues as advance directives to end-of-life care;AppendixLO1
discuss the ethical, spiritual, and social issues involved in the delivery of hospice care; and AppendixLO1
understand the economic issues of hospice and palliative care relative to the inpatient and long-term care environments.AppendixLO1
Explain the relationship between hospice and palliative care. How are these two concepts, which are related to end-of-life care, similar and different?AppendixLO1
What is the key distinction between the hospice philosophy and the traditional model of medicine?AppendixLO1
What were the respective impacts of Cicely Saunders and Elisabeth Kübler-Ross on the modern hospice movement?AppendixLO1
Pain management is a key medical issue in palliative medicine and hospice care.Briefly discuss how the hospice paradigm of total pain management differs from pain management approaches in more
To qualify for the Medicare Hospice Benefit, a dying person must have a physician’s statement that they have a terminal condition with a specifically limited life expectancy.What is this
Hospice care comes with many ethical dilemmas. Discuss the impact of new medical technologies on the delivery of high-quality hospice care.AppendixLO1
Describe the multidisciplinary team approach to hospice care delivery. How does it differ from the approach seen in a traditional medical inpatient setting?AppendixLO1
Name some of the available resources for hospice and palliative care team members, including administrators, for training and retraining.AppendixLO1
Name some of the demographic factors that influence the rapid growth of palliative medicine as a medical specialty and the need for increasing availability of inpatient and in-the-home hospice
Discuss two new approaches to end-of-life planning, and describe how families and individuals needing hospice care in the future may be positively affected by these changes.AppendixLO1
Describe models for population health and wellness and their application to long-term care consumers;AppendixLO1
understand the chronic care model and the six components of effective chronic care services delivery;AppendixLO1
define areas of common chronic and disabling conditions and know the implications of managing long-term care services for people with these conditions; and AppendixLO1
understand how care for individuals with chronic health needs can be facilitated through population health programs and initiatives.AppendixLO1
Briefly describe the concept of population health and the four pillars of population health. How does population health differ from public health?AppendixLO1
What is Healthy People 2030, and how do older adults and people with disabilities benefit from this framework?AppendixLO1
What is wellness, and why is it helpful to integrate wellness activities into care plans for older adults and people with disabling conditions?AppendixLO1
Why is it important for an administrator to have an understanding of chronic conditions that occur in their clients or residents?AppendixLO1
Explain the connection between chronic health conditions and frailty in older adults.What are some chronic conditions that can lead to hospital readmissions?AppendixLO1
Describe the interaction of behavioral health diagnoses and substance use problems.AppendixLO1
What health issues might individuals with intellectual disabilities face as they grow older?AppendixLO1
Why are older adults often less aware of HIV risk factors than younger adults?AppendixLO1
Why is it important to screen older adults for vision and hearing problems?AppendixLO1
Which chronic conditions can lead to high rates of disability and reductions in quality of life, and why?AppendixLO1
Discuss demographic diversity (i.e. race, ethnicity, gender, and sexual orientation), of older adults;AppendixLO1
Examine the influence of socioeconomic factors (income, marital status) on the long-term health needs of diverse older adults;AppendixLO1
Explain health disparities among older diverse adults;AppendixLO1
Explore differences in use of long-term care by diverse older adults; and AppendixLO1
Discuss the growing need for culturally competent long-term care providers and staff to serve diverse older adults.AppendixLO1
Define the following social constructs related to diversity: race, ethnicity, gender, and sexual orientation.AppendixLO1
Explain the demographic trends associated with the growing number of diverse elders.AppendixLO1
Explain how elder women’s longevity relates to their long-term care needs.AppendixLO1
Why do diverse elder women face more obstacles in aging than their white counterparts do?AppendixLO1
Discuss health disparities among the older Hispanic/Latino population.AppendixLO1
Discuss health disparities among the older American Indian or Alaska Native (AI/AN)population.AppendixLO1
Discuss health disparities among the older LGBTQ population.AppendixLO1
Many groups of diverse elders have high incidences of chronic health conditions.Choose two groups of diverse elders and discuss how their illnesses affect their long-term care needs.AppendixLO1
What obstacles do LGBTQ elders face in being accepted as residents in long-term care facilities?AppendixLO1
How does language affect the ability to obtain services for the aging?AppendixLO1
For what diverse elder groups are poverty and lack of access to healthcare services a major issue?AppendixLO1
What role do culturally competent providers play in reducing health disparities among diverse elders?AppendixLO1
Discuss long-term care preferences among diverse elders that are likely to affect residential or home and community-based long-term care services.AppendixLO1
describe global trends in population aging;AppendixLO1
discuss global trends in older adults’ home and community-based services and institutional care services;AppendixLO1
describe how various countries address the long-term care needs of older adults;AppendixLO1
describe how governments in selected countries finance and provide a range of long-term care services;AppendixLO1
discuss how governments in selected countries offer support to informal caregivers;AppendixLO1
describe the impending global epidemic of dementia among the “oldest old” and its implications for home and community-based and institutional care service provision; and AppendixLO1
discuss global challenges of meeting long-term care needs for aging populations.AppendixLO1
Describe the concept of population aging.AppendixLO1
Define aging society, aged society, and hyperaged society. What countries would be examples of each type?AppendixLO1
Explain how global aging might influence the demands of long-term care services for older adults around the world.AppendixLO1
Describe existing public long-term care systems in two of the six countries discussed in this chapter. Explain the countries’ similarities and differences.AppendixLO1
Globally, many countries are investing heavily in home and community-based services programs. Discuss the benefits of HCBS programs for growing numbers of older adults with long-term care needs.
What is filial piety, and how does it affect the provision of long-term care services?As the composition of the family household changes, how will this cultural norm affect family
Choose two countries, and discuss how they are providing public support for family caregivers.AppendixLO1
The number of people with dementia is expected to grow rapidly throughout the world. Which of the countries discussed in this chapter seem to be best prepared to meet the long-term care needs of
The long-term care needs of people with dementia include a wide range of medical and nonmedical services. Discuss how these services should be organized and provided to older adults who need
Discuss future challenges that aging nations will likely face in meeting the longterm care demands of aging populations.AppendixLO1
explain the key functions of long-term care managers;AppendixLO1
discuss the interrelatedness of leadership and management in long-term care organizations;AppendixLO1
describe a long-term care leader’s responsibility in influencing stakeholders;AppendixLO1
apply coaching and mentoring techniques to develop organizational talent;AppendixLO1
design a long-term care environment and culture that fosters individual motivation;AppendixLO1
use communication techniques that minimize communication barriers and optimize the transfer of information;AppendixLO1
apply the strategic problem-solving process to achieve goals for a long-term care organization;AppendixLO1
apply the concepts of person-centered care to improve resident/client outcomes;AppendixLO1
explain the factors that contribute to high performing interdisciplinary teams; and AppendixLO1
discuss a long-term care leader’s role in creating organizational culture and promoting cultural humility.AppendixLO1
Identify the internal and external strengths, weaknesses, opportunities, and threats faced by a long-term care organization with which you are familiar. Does this facility have goals and a strategic
Describe the leadership behaviors most conducive to moving long-term care organizations toward more person-centered care. Discuss two leadership qualities that you believe long-term care
Describe the leadership practices necessary to form an interdisciplinary team that performs well in a long-term care organization.AppendixLO1
What are some barriers to communication that can impact staff performance and resident care outcomes? Describe how to overcome these barriers.AppendixLO1
Teams are used extensively in long-term care. Describe how interdisciplinary teams can be used to implement person-centered care in long-term care organizations.AppendixLO1
Describe the benefits of coaching. Who benefits from the coaching experience?Discuss why all long-term care leaders are expected to be coaches for their staff.AppendixLO1
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