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business
management and organisational behaviour

Questions and Answers of Management And Organisational Behaviour

Critically assess the value and application of a competency-based approach to recruitment and selection.
Suggest how the management of an organisation might attempt to evaluate the effectiveness of its recruitment and selection process. Give practical examples relating to your own organisation.
What do you see as the purposes of management control in work organisations? What are the essential elements of a management control system?
What conclusions do you draw from this exercise? Having discussed results with colleagues would you change any of your responses, and if so, why?
Tony Jackson was first employed in a busy branch office of a building society on a Youth Training Scheme but left after two years because there was no permanent position available at that time.
Explain with supporting examples how situational factors might influence a person’s preferred style of management.
The library in Labworth Street is located in an inner city area of the local authority. While small and in rather old premises, it has been popular over the years with residents of the local
In self-selecting groups of three or four, visit a work organisation of your choice, preferably one that is well known to at least one member of your group.a. Using Likert's short form of profile of
Explain the need for a corporate strategy and attempt to examine the corporate plan for your own or some other organisation. Suggest criteria for the evaluation of an appropriate mix of activities.
To what extent were you influenced to rethink your values or beliefs?
Late in 2001, the founder and Chief Executive Officer (CEO) of Top-to-Toe, Joanne Dunne, announced the decision to open up distribution by using the device of house parties.The house party involves
How much agreement was there among members of your group? Did this surprise you?
Illustrate the systems view of organisational goals and objectives. Give examples of how the goals of an organisation may change over time. Why is it that in practice organisational goals usually
Square Deal plc is a newly formed subsidiary company of Square Deal International Inc. The intention is to use it to unify the efforts and improve the profitability of the hitherto separate UK
What are goals and what functions are served by organisational goals? Suggest a classification of organisational goals and relate this to your own organisation.
How difficult was it for you to complete your ratings?
A first step in understanding human behaviour and the successful management of other people is to know and understand yourself. For this simple exercise you are asked to select any one of the
What do you see as the character traits of a person with a healthy work ethic?
Eric is a new manager of product information for a national firm which wholesales electrical components.He's proud because he was assigned a 'tough' office right out of management training. He's
Provide for classroom discussion short descriptions (suitably disguised if necessary) to illustrate the practical application of:1. The Peter Principle, 2. Parkinson’s Law.Include in your
To what extent do you agree with the contention that: ‘we are employed for our skills but valued for our attitude’?
What effect might different orientations to work have within an organisation and how might they all be accommodated?
Comment critically on the effectiveness of management in co-ordinating the sub-systems and directing the activities of the organisation as a unified whole towards the accomplishment of its goals and
What are the potential up and downsides of removing operator discretion in this way?
In self-selecting groups of three or four, visit a work organisation of your choice, preferably one that is well known to at least one member of your group.a. Investigate those features of the
Explain with supporting reasons those tasks or activities that you believe are particularly suited to a scientific management approach.
How do YOU feel about carrying out routine tasks on an ongoing basis over which you are given little personal discretion?
The questionnaire below describes aspects of leadership behaviour. Respond to each item according to the way you would most likely act if you were leader of a work group. Circle whether you would
'In Amsterdam they party, in The Hague they talk and in Rotterdam we work' is a frequently heard expression that sums up the quintessential difference between Rotterdam and the rest of
Explain clearly what you understand by the meaning of leadership. How would you distinguish leadership from management?
What would you consider the most important attribute of an effective leader?
What other problems did you have in managing and undertaking this exercise?Exercise:Working in small self-selecting groups, you are required to:1 Design and record a ten-minute video with the title
Explain what is meant by leadership style. What are the major dimensions of leadership behaviour? Suggest why greater attention has been given to more participative styles of leadership.
How effective are video presentations as a teaching and learning aid?
Assume you are a departmental manager in an organisation. Using the Tannenbaum and Schmidt continuum identify, with reasons, your preferred style of leadership. Give anexample of a situation in which
Discuss the main situational variables which are likely to influence the most appropriate form of managerial leadership behaviour. Detail three different work situations in which a different style of
Identify the major ways in which individual differences are demonstrated at work. Discuss strengths and limitations to the employer and employee of:a. People of the same age and/or race working
How do you see the importance of constructs, goals and priorities in people’s lives?
You are required to interview one person from your work or study group to produce an assessment of their personality. What questions will you ask and how accurate do you feel your assessment will be?
What do you see as the meaning of work to the individual – central or peripheral goal?
What are psychometric tests and when should they not be used?
Explain ways in which organisations may satisfy individual needs at work.
Why are attitudes difficult to measure and change? How would you promote awareness of the needs of students (or work colleagues) with disabilities? What would you do? What reactions might you
Design a simple questionnaire to administer to your work/college colleagues on attitudes towards reducing stress at work.
Hold a debate: ‘This house believes that low intelligence cannot be improved.’ Draw up evidence for and against this statement. At the end of the debate, reflect on the strength of emotional
Analyse the evidence which suggests that men’s and women’s attitudes and motivations to work are different.
List recommendations you would make to young Asian women about to embark on a management career. Consider the differences you would make if you were to advise young white men. Compare your list with
’Work-life balance is all about good management practice and sound business sense’. Is it? Critically evaluate this statement.
Men and women need to work in partnership to establish equality in the workplace. Critically discuss.
How can creativity be best developed and managed within the workplace?
The following case is based on research carried out by Linda Hicks and Gill Norris in 1995. At that time the programme was being used by a large public sector organisation, which we have called
From your experience of working within a small group and/or project team at work, and as directed by your tutor, attempt to undertake at least two of the following tasks.TASK 1Consider how individual
Working within a small group, and as directed by your tutor, adopt a brainstorming approach to providing as many uses as possible for:■ A 1970 edition of an American 900-page textbook on
What factors should managers bear in mind when designing incentive and reward systems?
Why is the study of the different theories of motivation important to the manager? Distinguish between content and process theories of motivation.
How important is an understanding of perception for the effective motivation of staff?
What conclusions do you draw from this exercise?Exercise:Five figures are shown below.You are required to:1 Select the one that is different from all the others.2 Discuss in small groups reasons for
Discuss how you believe managers might best develop reward strategies to motivate and compensate knowledge workers.
Explain fully and with supporting reasons which one theory of motivation you believe is likely to be most appropriate in a particular work situation of your choice.
Hovertec plc is a large public company which has been manufacturing civilian and military helicopters for nearly 50 years. The company is very successful in its field and during 19xx/19xx achieved
Which in your opinion is the most crucial stage?
Give your views, with supporting reasons, on the apparent satisfaction derived by individuals from membership of the group.
Assess the impact of technology as a determinant of group behaviour and performance. What action might be taken by management to help remove some of the alienating or stressful aspects of technology?
As a manager, explain how you would attempt to develop effective group/team relationships and performance. Explain clearly the communication and leadership skills required.
Attempt, preferably, to observe a small group or project team at work; alternatively, next time you are involved in a small group discussion observe the members of your group.a. (i) Explain the
Discuss critically and with supporting practical examples the likely advantages and disadvantages of working in a small group or team.
To what extent do you agree with the list of 12 roles needed to make most teams effective?
Comment honestly and critically on your colleague’s team role assessment sheet. Did the ranking surprise you?
What conclusions do you draw from this exercise?
Explain what is meant by:(a) ‘Groupthink’;(b) The risky-shift phenomenon;(c) Brainstorming. Assess critically the likely standard of individual, compared with group or team performance.
What are the objectives of organising? Distinguish different levels in the hierarchical structure of an organisation.
How difficult was it for you to find out what is ‘really going on’ in the organisation?
Zeton Ltd is an engineering company based in Kuala Lumpur, Malaysia. It has been established for nearly 60 years. The company originally began by supplying components for small machines and war
How might the work of a large organisation be divided among its members? Give examples where each method might be most appropriate. Examine the means for division of work in your own organisation and
Following the appointment of a new Chief Executive, Drive plc is undergoing a period of restructuring.Traditionally the business has been organised around two sites which are 45 miles apart.Each site
How would you explain the differences between the two charts? What actual or potential difficulties do you foresee?
The Chairman of Direct Telecommunications PLC (DT), David Williams, had come under increasing pressure from the shareholders because of the company's poor performance. DT has gone from being one of
Is there ever such a thing as a ‘real’ and ‘factual’ view of organisations?
Discuss main issues arising from the movement towards flatter structures of organisation. Where possible, support your answer with practical examples.
What are your views on the idea of ‘the end of management and the rise of organisational democracy’?
What is the real strategic value of organisational structure and who should be involved in the design of structure?
A formal report, written by the State Hospital Inspectors, concluded that the City Hospital's performance was falling well behind the national performance indicators and targets set for all
What is the impact of technology and technological change on the significance of mechanistic or organic structures?
Discuss critically, with your own supporting examples, the effects of technology on organisation structure.
Given a forced choice, explain, with supporting reasons, which form of structure you would most prefer to work within.
Assess critically the value and contribution of contingency theory to the structure, management and operation of work organisations. Give your own examples of situational factors which are likely to
How might managers and other members of staff prepare for technical change?
Drawing upon the research evidence discuss the suggestion that: ‘nothing is to be gained by involving users in the adoption and introduction of technical change. It is far simpler and quicker to
To what extent does theorising the nature of technology help in analysing the nature of technical change?
In general terms, do you believe technical change results in more positive or more negative implications for individuals in an organisation?
What sorts of objectives have and might managers set for the introduction of technological change? Draw upon case study research in answering this question.
Compare and contrast two approaches to theorising the nature of technology. Which one do you prefer, and why?
What exactly do you understand by job satisfaction? What are the main dimensions of job satisfaction? Give specific examples of causes of job dissatisfaction that you have experienced.
The following is a question, reproduced with permission, from the Institute of Chartered Secretaries and Administrators Examination paper.'Downsizing' of personnel numbers often leads to job
Explain why relationships are important in learning situations.
Is it possible for all people in workplaces to be creative?
Royal Mail Group is the most recognised postal business in the UK. The brands,104 Royal Mail, Parcelforce Worldwide and Post Office® are known and recognised by businesses and domestic consumers
What do you understand by the term knowledge management, and critically evaluate its importance in securing competitive advantage for organisations?
What insights does this exercise provide?
Make a case for your organisation to become a learning organisation. Outline the journey your organisation will need to make, identifying the milestones it will need to pass.

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