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management and organisational behaviour

Questions and Answers of Management And Organisational Behaviour

A study by US psychologists suggested that you remember and recall more from writing notes by longhand rather than into a laptop or tablet computer.Your tutor will arrange for members of your seminar
To test whether a superior's (and the organisation's) behaviour is supportive, consider the following questions.a. How much confidence and trust do you feel your superior has in you? How much do you
Contrast the nature of management in(i) Service and production industries;(ii) Private enterprise and public sector organisations.
To what extent did the title of the video cause difficulties?
1. Mumtaz has just completed her fast-track graduate programme and is now looking forward to a Development Centre which will determine the next promotion step. She is anticipating an international
1. You are a manager In the Accounts Department. Graeme, one of your most energetic people, had asked for some of your time and is coming to see you in a couple of minutes. You're not sure what it's
Reddix Hospital* is an NHS (National Health Service) Trust Hospital in the UK. The hospital is located between Leicester and Birmingham and serves a population of over 900 000, a quarter of whom are
To what extent did members of the group understand the thought processes of others?
If you were persuaded to change your mind on what basis was this decision made?
What conclusions do you draw from this exercise? Having discussed results with colleagues would you change any of your responses, and if so, why?
Explain your understanding of(i) The nature of organisational behaviour(ii) The meaning of behavioural science.
Discuss the role of management as an integrating activity. Give your own views on the responsibility of management and the manner in which you believe this responsibility should be exercised.
Explain the nature of the people organisation relationship. Why is it important to distinguish between the ‘intent’ and the ‘implementation’ of management decisions and actions?
Explain what is meant by the ‘psychological contract’. List(i) The personal expectations you have of your own organisation(ii) What you believe to be the expectations of the organisation. Discuss
Why is it increasingly important for managers to adopt an international approach? Discuss critically the likely longer-term impact of Britain’s membership of the European Union.
How effective are the interactions and interrelationships among the sub-systems? Give practical examples to support your view.
Give your own views, with supporting reasons, on the relevance and applications of Japanese management outside of Japan.
The overall mission of Helgaton Ltd is to deliver quality business products and systems throughout the UK and Ireland. The company employs more than 4000 people in nearly 50 locations. In order to
Assess the practical relevance of (i) the concept of synergy and (ii) a SWOT analysis.
Explain the basic components of a work organisation. Support your answer with examples from your own organisation.
Explain the organisation as an open system. What is meant by organisational subsystems and how might they be identified? Illustrate each of these sub-systems by reference to your own organisation.
Discuss the importance of technology in the structure, management and functioning of work organisations. Give practical examples of how the nature of technology can influence the systems nature of
Select a particular managerial job and observe the manager in action, preferably over an extended period of time.a. Make notes, with supporting examples, of the proportion of the manager's work and
How would you summarise the essential nature of the manager–subordinate relationship?
Examine the nature of managerial activity within your own university/college.a. Explain clearly those factors which distinguish the general nature of management from that in other (private sector)
Give your own examples of the work of people who might be perceived as ‘unlikely managers’.
Using your own examples, explain the importance of using appropriate approaches when dealing with potentially difficult situations.
From your own experience, identify with examples the main activities of management. What do you see as the main attribute(s) or qualities required of a manager in undertaking each of these activities?
Ever flirted with the idea you're CEO material? Matthew Gwyther suggests some key requirements for the post, and what to expect when you get to the lonely eyrie at the top.Work through our
What do you learn about the nature of the manager–subordinate relationship?
In self-selecting groups of three or four, visit a work organisation of your choice.a. Investigate and make notes about:(i) The nature and main purpose of the organisation;(ii) Its size;(iii) The
Did the responses from some of your colleagues surprise you and if so why?
a. Think of the person with whom you can work least well. This person may be someone you work with now or someone you knew in the past. The person does not have to be someone you like least.b.
How surprised were you with your ‘score’ and to what extent did it differ from the ‘norm’?
To what extent do you believe groups develop clearly through the four main successive stages of forming, storming, norming and performing?
Fabrique Décor was established in the late 1980s by Freda and Brian Rickson when they were in their middle thirties and wanted a change from working in a large organisation. Mrs Rickson was
If you were responsible for recruiting staff to what extent would you be tempted to conceal the difficulties and distastes of a job?
Central to a systematic approach to staff selection is the process of ‘knowing the job and the person to do it’. Explain how you would ensure this process is carried out effectively in a large
Should people applying for a job be given the opportunity to see the person specification?
Assess critically the main methods of staff selection, apart from the interview, and give examples of when each method might be most appropriate.
Draw up(i) A suggested selection interview plan;(ii) A suggested grading scheme for reporting the interview. Make clear the nature of the appointment to which your interview plan and grading scheme
Discuss the main points to bear in mind in adopting an appropriate interviewing style. Give your own examples of the different types of questions that might be asked.
Critically assess the value and application of a competency-based approach to recruitment and selection.
Suggest how the management of an organisation might attempt to evaluate the effectiveness of its recruitment and selection process. Give practical examples relating to your own organisation.
What do you see as the purposes of management control in work organisations? What are the essential elements of a management control system?
What conclusions do you draw from this exercise? Having discussed results with colleagues would you change any of your responses, and if so, why?
Tony Jackson was first employed in a busy branch office of a building society on a Youth Training Scheme but left after two years because there was no permanent position available at that time.
Explain with supporting examples how situational factors might influence a person’s preferred style of management.
The library in Labworth Street is located in an inner city area of the local authority. While small and in rather old premises, it has been popular over the years with residents of the local
In self-selecting groups of three or four, visit a work organisation of your choice, preferably one that is well known to at least one member of your group.a. Using Likert's short form of profile of
Explain the need for a corporate strategy and attempt to examine the corporate plan for your own or some other organisation. Suggest criteria for the evaluation of an appropriate mix of activities.
To what extent were you influenced to rethink your values or beliefs?
Late in 2001, the founder and Chief Executive Officer (CEO) of Top-to-Toe, Joanne Dunne, announced the decision to open up distribution by using the device of house parties.The house party involves
How much agreement was there among members of your group? Did this surprise you?
Illustrate the systems view of organisational goals and objectives. Give examples of how the goals of an organisation may change over time. Why is it that in practice organisational goals usually
Square Deal plc is a newly formed subsidiary company of Square Deal International Inc. The intention is to use it to unify the efforts and improve the profitability of the hitherto separate UK
What are goals and what functions are served by organisational goals? Suggest a classification of organisational goals and relate this to your own organisation.
How difficult was it for you to complete your ratings?
A first step in understanding human behaviour and the successful management of other people is to know and understand yourself. For this simple exercise you are asked to select any one of the
What do you see as the character traits of a person with a healthy work ethic?
Eric is a new manager of product information for a national firm which wholesales electrical components.He's proud because he was assigned a 'tough' office right out of management training. He's
Provide for classroom discussion short descriptions (suitably disguised if necessary) to illustrate the practical application of:1. The Peter Principle, 2. Parkinson’s Law.Include in your
To what extent do you agree with the contention that: ‘we are employed for our skills but valued for our attitude’?
What effect might different orientations to work have within an organisation and how might they all be accommodated?
Comment critically on the effectiveness of management in co-ordinating the sub-systems and directing the activities of the organisation as a unified whole towards the accomplishment of its goals and
What are the potential up and downsides of removing operator discretion in this way?
In self-selecting groups of three or four, visit a work organisation of your choice, preferably one that is well known to at least one member of your group.a. Investigate those features of the
Explain with supporting reasons those tasks or activities that you believe are particularly suited to a scientific management approach.
How do YOU feel about carrying out routine tasks on an ongoing basis over which you are given little personal discretion?
The questionnaire below describes aspects of leadership behaviour. Respond to each item according to the way you would most likely act if you were leader of a work group. Circle whether you would
'In Amsterdam they party, in The Hague they talk and in Rotterdam we work' is a frequently heard expression that sums up the quintessential difference between Rotterdam and the rest of
Explain clearly what you understand by the meaning of leadership. How would you distinguish leadership from management?
What would you consider the most important attribute of an effective leader?
What other problems did you have in managing and undertaking this exercise?Exercise:Working in small self-selecting groups, you are required to:1 Design and record a ten-minute video with the title
Explain what is meant by leadership style. What are the major dimensions of leadership behaviour? Suggest why greater attention has been given to more participative styles of leadership.
How effective are video presentations as a teaching and learning aid?
Assume you are a departmental manager in an organisation. Using the Tannenbaum and Schmidt continuum identify, with reasons, your preferred style of leadership. Give anexample of a situation in which
Discuss the main situational variables which are likely to influence the most appropriate form of managerial leadership behaviour. Detail three different work situations in which a different style of
Identify the major ways in which individual differences are demonstrated at work. Discuss strengths and limitations to the employer and employee of:a. People of the same age and/or race working
How do you see the importance of constructs, goals and priorities in people’s lives?
You are required to interview one person from your work or study group to produce an assessment of their personality. What questions will you ask and how accurate do you feel your assessment will be?
What do you see as the meaning of work to the individual – central or peripheral goal?
What are psychometric tests and when should they not be used?
Explain ways in which organisations may satisfy individual needs at work.
Why are attitudes difficult to measure and change? How would you promote awareness of the needs of students (or work colleagues) with disabilities? What would you do? What reactions might you
Design a simple questionnaire to administer to your work/college colleagues on attitudes towards reducing stress at work.
Hold a debate: ‘This house believes that low intelligence cannot be improved.’ Draw up evidence for and against this statement. At the end of the debate, reflect on the strength of emotional
Analyse the evidence which suggests that men’s and women’s attitudes and motivations to work are different.
List recommendations you would make to young Asian women about to embark on a management career. Consider the differences you would make if you were to advise young white men. Compare your list with
’Work-life balance is all about good management practice and sound business sense’. Is it? Critically evaluate this statement.
Men and women need to work in partnership to establish equality in the workplace. Critically discuss.
How can creativity be best developed and managed within the workplace?
The following case is based on research carried out by Linda Hicks and Gill Norris in 1995. At that time the programme was being used by a large public sector organisation, which we have called
From your experience of working within a small group and/or project team at work, and as directed by your tutor, attempt to undertake at least two of the following tasks.TASK 1Consider how individual
Working within a small group, and as directed by your tutor, adopt a brainstorming approach to providing as many uses as possible for:■ A 1970 edition of an American 900-page textbook on
What factors should managers bear in mind when designing incentive and reward systems?
Why is the study of the different theories of motivation important to the manager? Distinguish between content and process theories of motivation.
How important is an understanding of perception for the effective motivation of staff?
What conclusions do you draw from this exercise?Exercise:Five figures are shown below.You are required to:1 Select the one that is different from all the others.2 Discuss in small groups reasons for
Discuss how you believe managers might best develop reward strategies to motivate and compensate knowledge workers.

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