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business
management and organisational behaviour

Questions and Answers of Management And Organisational Behaviour

Explain fully and with supporting reasons which one theory of motivation you believe is likely to be most appropriate in a particular work situation of your choice.
Hovertec plc is a large public company which has been manufacturing civilian and military helicopters for nearly 50 years. The company is very successful in its field and during 19xx/19xx achieved
Which in your opinion is the most crucial stage?
Give your views, with supporting reasons, on the apparent satisfaction derived by individuals from membership of the group.
Assess the impact of technology as a determinant of group behaviour and performance. What action might be taken by management to help remove some of the alienating or stressful aspects of technology?
As a manager, explain how you would attempt to develop effective group/team relationships and performance. Explain clearly the communication and leadership skills required.
Attempt, preferably, to observe a small group or project team at work; alternatively, next time you are involved in a small group discussion observe the members of your group.a. (i) Explain the
Discuss critically and with supporting practical examples the likely advantages and disadvantages of working in a small group or team.
To what extent do you agree with the list of 12 roles needed to make most teams effective?
Comment honestly and critically on your colleague’s team role assessment sheet. Did the ranking surprise you?
What conclusions do you draw from this exercise?
Explain what is meant by:(a) ‘Groupthink’;(b) The risky-shift phenomenon;(c) Brainstorming. Assess critically the likely standard of individual, compared with group or team performance.
What are the objectives of organising? Distinguish different levels in the hierarchical structure of an organisation.
How difficult was it for you to find out what is ‘really going on’ in the organisation?
Zeton Ltd is an engineering company based in Kuala Lumpur, Malaysia. It has been established for nearly 60 years. The company originally began by supplying components for small machines and war
How might the work of a large organisation be divided among its members? Give examples where each method might be most appropriate. Examine the means for division of work in your own organisation and
Following the appointment of a new Chief Executive, Drive plc is undergoing a period of restructuring.Traditionally the business has been organised around two sites which are 45 miles apart.Each site
How would you explain the differences between the two charts? What actual or potential difficulties do you foresee?
The Chairman of Direct Telecommunications PLC (DT), David Williams, had come under increasing pressure from the shareholders because of the company's poor performance. DT has gone from being one of
Is there ever such a thing as a ‘real’ and ‘factual’ view of organisations?
Discuss main issues arising from the movement towards flatter structures of organisation. Where possible, support your answer with practical examples.
What are your views on the idea of ‘the end of management and the rise of organisational democracy’?
What is the real strategic value of organisational structure and who should be involved in the design of structure?
A formal report, written by the State Hospital Inspectors, concluded that the City Hospital's performance was falling well behind the national performance indicators and targets set for all
What is the impact of technology and technological change on the significance of mechanistic or organic structures?
Discuss critically, with your own supporting examples, the effects of technology on organisation structure.
Given a forced choice, explain, with supporting reasons, which form of structure you would most prefer to work within.
Assess critically the value and contribution of contingency theory to the structure, management and operation of work organisations. Give your own examples of situational factors which are likely to
How might managers and other members of staff prepare for technical change?
Drawing upon the research evidence discuss the suggestion that: ‘nothing is to be gained by involving users in the adoption and introduction of technical change. It is far simpler and quicker to
To what extent does theorising the nature of technology help in analysing the nature of technical change?
In general terms, do you believe technical change results in more positive or more negative implications for individuals in an organisation?
What sorts of objectives have and might managers set for the introduction of technological change? Draw upon case study research in answering this question.
Compare and contrast two approaches to theorising the nature of technology. Which one do you prefer, and why?
What exactly do you understand by job satisfaction? What are the main dimensions of job satisfaction? Give specific examples of causes of job dissatisfaction that you have experienced.
The following is a question, reproduced with permission, from the Institute of Chartered Secretaries and Administrators Examination paper.'Downsizing' of personnel numbers often leads to job
Explain why relationships are important in learning situations.
Is it possible for all people in workplaces to be creative?
Royal Mail Group is the most recognised postal business in the UK. The brands,104 Royal Mail, Parcelforce Worldwide and Post Office® are known and recognised by businesses and domestic consumers
What do you understand by the term knowledge management, and critically evaluate its importance in securing competitive advantage for organisations?
What insights does this exercise provide?
Make a case for your organisation to become a learning organisation. Outline the journey your organisation will need to make, identifying the milestones it will need to pass.
Why are portfolios becoming a popular method of assessing learning and development?
Illustrate the following learning concepts with examples from work or college:a. Shapingb. Superstitious learningc. Punishmentd. Learning cycle
How would you explain differences in individual perceptions of the same statement?
During the period of one week carefully review all the media (television, radio, advertisements, Internet, films, newspapers and magazines) for evidence of traditional male and female stereotypes. In
On what basis did members of your group give different answers and how did their perception of the statements about the story differ?
Discuss those factors which affect selection and attention in the process of perception. Give examples of how perceptual selectivity is the source of organisational problems.
To what extent can you be absolutely certain about anything?
Explain the most significant principles which influence the organisation and arrangement of stimuli. Provide your own example of each of these principles.
What factors influence the judgements we make of other people from different cultures? Explain the main distortions or errors in interpersonal perception. Support your answer with practical examples.
Transcribe a short dialogue you have had with a colleague, friend, or boss and analyse the responses in Transactional Analysis (TA) terms.
Discuss the potential appeal of NLP to managers and the challenges of evaluating the value of an NLP training course.
Explain fully the significance and implications of stereotyping and the halo effect. Give practical examples from your own experience.
My contact with my direct line manager is limited to irregular e-mails which are purely directional and/or informative. At no point is there any attempt to either help with my staffing problems or to
How would you explain to a sceptical listener the interrelationships between stress and motivation?
What factors are likely to influence job design and what factors might affect its potential success? Contrast different approaches to job design and give examples of situations in which these
The Falcon Car Company, based in Sweden, was for many years experiencing labour dissatisfaction with its traditional moving assembly lines of production. This was reflected in high levels of
Discuss critically the extent to which you believe theories of job enrichment lead to improved job satisfaction. Where possible, give practical examples in support of your answer.
Outline the core dimensions of a job. Estimate the approximate Motivating Potential Score (MPS) for any job that you have held and/or attempt to establish the likely MPS for a job that you hope to
Debate the potential benefits and limitations of employee involvement and empowerment. Where possible, support your answer with practical examples.
Explain fully the essential features of (i) self-managed work groups (ii) teleworking; and (iii) a quality circle group.
Critically analyse the extent to which you believe that ‘human resource management’ (HRM) differs from ‘personnel management’.
What have you learnt from this exercise about the nature and management of performance appraisal?
You are a management consultant called in to advise an organisation which has undergone significant change, involving both voluntary and compulsory redundancies, in the last two years. Employee
In addition to motivation what other topic(s) studied in organisational behaviour do you think has a significant relationship with stress at work?
Debate critically the extent to which you believe that stress is an inevitable feature of modern work organisations.
Rio Cosmetics has chosen to concentrate its effort on what it regards as the most lucrative section of the market. As its marketing manager says, 'We've gone for short-term profit maximisation -
In self-selected groups of three of four, in either your own, or some other large organisation or large department of an organisation: a Investigate the nature, format and contents of the HR planning
What specific aspects of a job would you find especially difficult or distasteful?
Why is the recruitment and selection of staff the concern of all managers in an organisation? What are the prerequisites of an effective recruitment and selection policy?
Critically evaluate different methods of performance appraisal and discuss fully the potential problem areas.
What are the potential benefits for both the individual and the organisation from a formal system of performance appraisal? What questions need to be addressed in the design and implementation of an
What other conclusions do you draw from this exercise?
Every director a personnel director, every line manager a personnel manager.’ In the light of this statement discuss what you see as the role and functions of the HR (or personnel) manager in a
In business organisations, as elsewhere, success tends to breed success. However, a growing sense of corporate self-confidence can breed problems of its own. How does a company prevent pride in its
What do you think is the best way to manage poor performance? What options are available?
Discuss fully the range and scope of HRM activities within your own organisation. Explain the underlying philosophies of managerial behaviour which influence the implementation of HR practices and
London Taverns Ltd is currently the largest independent public house operator in the UK with some 50 pubs, hotels and branded restaurants located within the radius of the M25. The last two years have
Why do you think some people are happy undertaking jobs that other people would not enjoy?
Wessex Computers has been running for five years now, and it is still virtually a 'one-person business' though there are 20 employees. While the firm sells books, magazines and small 'micro' games,
Explain the importance of, and main stages involved in, organisational human resource planning. What do you understand by a personnel management action programme?
In self-selected groups of three or four, in either your own, or some other large organisation or a large department of an organisation:a. Investigate carefully the recruitment and selection process
Give your views on:(i) The fundamental considerations which should underlie the recruitment and selection of staff;(ii) The basic stages in a planned and systematic approach to recruitment and
Sumprint Ltd was established in the mid-1980s as a partnership. The enterprise was converted to a private limited company in the second year of operation.The shares were wholly owned by members of
When Charles Turner was told, on his fortieth birthday, that he was to be promoted to manager of the Electrical Insulation Materials Sales Department of Climax Fibre and Textile Company Limited, his
Answer each question ‘mostly agree’ or ‘mostly disagree’, even if it is difficult for you to decide which alternative best describes your opinion.Details of scoring and interpretation of the
a. For your own or some other organisation, identify:(i) the various areas of control of the activities of the organisation; and (ii) the forms and/or strategies of control systems adopted.b. Examine
What were the main issues and difficulties that emerged from preparing your report?
Detail, with your own supporting examples, the characteristic features of a good control system. What factors are likely to influence the amount of resistance to control systems?
To what extent do you feel there is a danger of organisations placing too much emphasis on financial and quantitative systems of control?
You are the recently appointed chief executive of the Omega organisation. Your organisation is located in a large town and comprises five operating units and a head office with personnel, client
What is the ultimate judge of the effectiveness of control systems?
Discuss the main factors which are likely to affect resistance to, and the successful implementation of, management control systems.
How would you explain the organisational and personal relationships between a manager and subordinate staff that is created by the process of delegation?
Debate critically the potential limitations and benefits of empowerment. What factors need to be considered if empowerment is to be implemented successfully?
Explain fully what you understand by the meaning and nature of organisation development (OD).
How important is organisational culture? How would you attempt to foster a change in the prevailing culture of an organisation?
The Wakewood organisation comprises seven units, each of which has been managed autonomously over the last five years. Each unit is managed by a General Manager and comprises one or more product/
To what extent do textbook classifications aid our practical understanding and analysis of organisational culture?

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