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business
management and organisational behaviour

Questions and Answers of Management And Organisational Behaviour

Is communication overload, effective communication or oversimplification most common in today's large organisations?
Have you ever felt overwhelmed with information?
Why bother taking an ecological perspective of work team effectiveness?
Which of the factors listed in Table 8.3 is most crucial to a successful team? Explain.
In your personal friendships, how do you come to trust someone? How fragile is that trust?Explain.
Why is delegation so important to building organisational trust?
Why should a team leader strive for both socio-emotional and instrumental cohesiveness?
Are virtual teams likely to be just a passing fad? Why or why not?
Would you like to work on a self-managed team? Explain.
How would you respond to a manager who said, 'Why should I teach my people to manage themselves and work myself out of a job?'
Have you ever been a member of a high-performing team? If so, explain the circumstances and success factors.
Have any of the items on the questionnaire helped you to understand better why your team has had problems? What problems?
Based on Table 8.1, are you part of a group or a team? Explain.
How do your responses to the items compare with the average responses from your group?What insights does this information provide?4What lasting lessons about teamwork have you learned from this
How would you spot stereotyping?
Which of the barriers to managing diversity would be most difficult to reduce?
Have you seen any evidence that diversity is a competitive advantage?
Which stress factors experienced by students are under their control?
Describe the stress symptoms you have observed in others.
Why would people in the helping professions become burned out more readily than people in other occupations?
Which kinds of social support are most easy to obtain?
A natural disaster like an earthquake or a tsunami causes widespread stress. Is any kind of coping possible and relevant?
Have you ever felt that the climate in an organisation you visited was unpleasant and if so what do you attribute this to?
Where do our assumptions about others come from?
Is it possible to eliminate negative assumptions about others? How might this be done?
What most surprised you about your answers to the diversity assumption worksheet?
To what extent are you burned out in terms of depersonalisation and emotional exhaustion?Low = 1-2.99; moderate = 3-4.99; high =
or above
To what extent are you burned out in terms of personal accomplishment?Low =
How well do your burnout scores predict your burnout outcomes?
Do your burnout scores suggest that burnout follows a sequence going from depersonalisation, to feeling a lack of personal accomplishment, to emotional exhaustion? Explain.
Which of the unique burnout stressors illustrated in Figure 9.3 are affecting your level of burnout?
How would you evaluate Marie's performance in terms of consensus, distinctiveness and consistency?
Is Marie's performance due to internal or external causes?
What did you identify as the top two causes of Marie's performance? Are your choices consistent with Weiner's classification of internal and external factors? Explain.
Which of the four types of corrective action do you think is most appropriate? Explain. Can you identify any negative consequences of this choice?
Are you surprised by the type of stressors that were rated as creating the most stress in your lives? Explain.
Did group members tend to agree or disagree when evaluating the extent to which the various stressors created stress in their lives? What is the source of the different appraisals?
Which form of coping did your plans include most, control or escape-oriented strategies? Explain.
How would you respond to someone who made the following statement: 'Organisational cultures are not important as far as business is concerned'?
What type of value system exists within your study group? Provide examples to support your evaluation.
Why is socialisation essential to organisational success?
Regarding your cultural awareness, how would you describe the prevailing culture in your country to a stranger from another country?
Culturally speaking, are you individualistic or collectivist? How does that cultural orientation affect how you run your personal/business affairs?
How strongly socialised is the organisation in question? What implications does this degree of socialisation have for satisfaction, commitment and turnover?
In examining the
items in the preceding questionnaire, what evidence of realistic job previews and behaviour modelling can you find? Explain.
What does this questionnaire say about how organisational norms are established and enforced?Frame your answer in terms of specific items in the questionnaire.
Using this questionnaire as a gauge, would you rather work for a strongly, moderately or weakly socialised organisation?
What are the group's consensus artefacts, espoused values and basis assumptions? Are you surprised by anything on this list? Explain.
What type of culture does your place of learning possess? Do you like the organisational culture?Discuss why or why not.
Do you think the organisational culture identified in question
is best suited for maximising your learning? Explain your rationale.
Is your place of learning in need of any cultural change? If yes, discuss why and recommend how the leaders might create this change.
How would one go about distinguishing national from organisational culture in a particular workplace?
Why has Taylor been so strongly criticised?
What are the major differences between the ideas of Taylor, Fayol and Barnard?
What do you think are the functions of a manager?
Consider the alternative views and the rational view of organisations. Which of these views is, in your opinion, the most realistic view of the working of organisations? Why?
Why look at the typical employee as a human resource?
Why is it said that Mary Parker Follett was ahead of her time?
What is your personal experience of Theory X and Theory Y managers (see Table 1.4)? Which did you prefer? Why?
What is your personal experience with improving self-esteem?
How is someone you know with low self-efficacy, relative to a specified task, 'programming him or herself for failure'? What could be done to help that individual develop high self-efficacy?
What are the career implications of your self-monitoring score in the Activity?
How would you respond to the following statement: 'Whenever possible, organisations should hire people with an external locus of control'?
On scales of low =1 to high = 10, how would you rate yourself on the Big Five personality dimensions? Is your personality profile suitable for a managerial position?
Which of the seven mental abilities mentioned in Table 2.6 are you good at? Which ones need some more improvement?
What is your learning style according to the Activity? How can this style help or hinder you to study this subject?
Can you give an example of how your values influenced a choice you made?
How would you respond to a person who made this statement: 'I'm only interested in behaviour. I've never seen an attitude, so why be concerned with attitudes'?
Do you believe that job satisfaction is partly a function of both personal traits and genetic factors? Explain.
Do you think job satisfaction leads directly to better job performance? Explain.
What are your personal experiences of negative emotions being positive; and of positive emotions being negative?
What is your personal experience with emotions being contagious?
Have you ever experienced flow? In what situation(s)? How can you describe this experience?
Why should the average employer be well versed in the various motivation theories?
Give some examples of your own experience that support or disprove Maslow's hierarchy of needs model.
Are you a high achiever? How can you tell? How will this help or hinder your path to top management?
Do you agree or disagree that the need for achievement can be learned? Do you think it is easier to learn at an early or later age in life?
Why should the average employer be well versed in the various motivation theories?
Give some examples of your own experience that support or disprove Maslow's hierarchy of needs model.
Are you a high achiever? How can you tell? How will this help or hinder your path to top management?
Do you agree or disagree that the need for achievement can be learned? Do you think it is easier to learn at an early or later age in life?
How many unexcused absences from classes did you have last term?absences
How many credit hours are you taking this term?hours
What is your overall grade point average?GPA 4What percentage of your course expenses are you earning through full- or part-time employment?
In percentage terms, how much effort do you typically put into your studies and/or work?Studies = ? % Work = ?
How strong is your work ethic?Weak = 8-18 Moderate = 9-29 Strong = 30-40
How would you rate your work habits/results?Below average Average Above average
How well does your work ethic score predict your work habits or work results?Poorly Moderately well Very well
Is equal treatment of employees theoretically feasible or desirable?
Think about a job you have done and specify which elements were the most important to you.
An employee who reported to you seems to have a low expectancy for successful performance. What interventions would you suggest to address the problem — if it is a problem?
Do goals play an important role in your life? Explain.
When students are given marks and general feedback for seminar presentations, they always compare (and sometimes complain about) their own outcome to that of others. What process is at work when this
Which of the four organisational reward norms do you prefer? Why?
What is your personal experience with failed organisational reward systems and practices?
Which items on this questionnaire would you rate as primarily instructional in function? Are all of the remaining items primarily motivational? Explain.
In terms of your own feedback profile, which of the three types is the strongest (has the highest subscore)? Which is the weakest (has the lowest subscore)? How well does your feedback profile

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