Questions and Answers of Operations And Supply Chain Management The Core

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(IN 000S)Plastic 90 Plastic 180 Plastic 360 Bronze 90 Bronze 180 Bronze 360 Both production lines can produce all the different types of nozzles. The bronze machines needed for the bronze sprinklers
Suppose that AlwaysRain Irrigation’s marketing department will undertake an intense ad campaign for the bronze sprinklers, which are more expensive but also more durable than the plastic ones.
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(IN 000S)Plastic 90 Plastic 180 Plastic 360 Bronze 90 Bronze 180 Bronze 360 What are the capacity implications of the marketing campaign (assume no learning)?
The level of capacity for which a process was designed and at which it operates at minimum cost.
A facility has a maximum capacity of 4,000 units per day using overtime and skipping the daily maintenance routine. At 3,500 units per day, the facility operates at a level where average cost per
The concept that relates to gaining effi ciency through the full utilization of dedicated resources such as people and equipment.
A facility that limits its production to a single product or a set of very similar products.
Term that describes when multiple (usually similar)products can be produced in a facility less expensively than a single product.
We have this when we have the ability to serve more customers than we expect to have to serve.
In considering a capacity expansion we have two alternatives. The fi rst alternative is expected to cost$1,000,000 and has an expected profi t of $500,000 over the next three years. The second
percent interest rate.
In a service process such as the checkout counter in a discount store, a good target for capacity utilization is about this percent.
Understand the idea of production process mapping.
Defi ne Little’s law.
Demonstrate how production processes are organized.
Explain the trade-offs that need to be considered when designing production processes.
Describe the product-process matrix.
Recognize how break-even analysis is just as important in operations and supply chain management as it is in other functional areas.
Understand how to design and analyze an assembly line.
Dura Corporation makes metal frames for several world brands of portable home generators. They sell the frames to a wide variety of portable generator manufacturers such as DeWalt, DuroMax, Generac,
“Don’t underestimate Amazon. They don’t tell you what they are doing until it’s done.” Amazon delivers packages, groceries, and restaurant orders to homes, businesses, Amazon Lockers, and
Jake and Lilly Gifford founded J&L Packaging, Inc. (J&LP) in 1995 after graduating from the University of Cincinnati. Jake earned a degree in robotics and mechanical engineering, while Lilly
Rocker Industries (RI) produces recreational in-line skates (see Exhibit 14.36). Demand is seasonal, peaking in the summer months, with a smaller peak demand during December. For one of their more
The BOM, current inventory, and lead time (in months) for the in-line skates in Rocker Industries (A) case is shown in Exhibit 14.37. Using the chase demand strategy, you developed in Rocker
The process of obtaining a mortgage for a house or condominium is more complex than most people think. It starts with an application that contains all pertinent information about the borrower that
The Hudson Jewelers case study can be found in Appendix C. Chapter 14 Case Question for Discussion:1.Customer demand (weekly visits) at Hudson Jewelers is highly seasonal, as shown in the worksheet
Turpin’s COVID Labs, Inc. manages 26 laboratories in the United States. One laboratory located in Bonita Springs, Florida, began processing COVID-19 tests in early 2020 to address the need for
“I’m an accounting major, not an operations expert,” yelled just-promoted Bob Barthrow, the executive vice president of the Midwest Frequent Flyer Call Center, during a senior-level management
“I think the waiter wrote in an extra $$25$ tip on my Sunshine Café bill after I received and signed my credit card receipt,” Mark Otter said to the restaurant manager, Brad Gladiolus. “Mr.
Welz Business Machines sells and services a variety of copiers, computers, and other office equipment. The company receives many calls daily for service, sales, accounting, and other departments. All
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) monitors and evaluates health care providers according to strict standards and guidelines. Improvement in the quality of care
The Dean Door Corporation (DDC) manufactures steel and aluminum exterior doors for commercial and residential applications. DDC landed a major contract as a supplier to Walker Homes, a builder of
The U.S. National Highway Traffic Safety Administratio (NHTSA) independently tests over 2,400 types of tires annually. In 2015, they issued more than 900 recalls, affecting 51 million vehicles
The Hudson Jewelers case study can be found in Appendix C. Chapter 17 Case Questions for Discussion:1.Research and acquire the criteria for diamond appraisals and critique these criteria in terms of
Ceva, Inc. manufactures and services jet engines for air carriers. The engines cost $$10$ to $$40$ million each, depending on the specifications and plane. A 10-year service contract for a single
Community Medical Associates (CMA) is a large health care system with two hospitals, 25 satellite health centers, and 56 outpatient clinics. CMA had 1.5 million outpatient visits and 60,000 inpatient
The Hudson Jewelers case study can be found in Appendix C. Chapter 18 Case Questions for Discussion:1.Write a short paper (maximum of two pages) on how the four principles of lean operating systems
University Medical Center needs to move from its existing facility to a new and larger facility five miles away from its current location. Due to construction delays, however, much of the new
Gordon Rivers, the city manager of Saratoga, Florida, pitched the proposed design schedule back at Jay Andrews. Jay Andrews is the project manager for Major Design Corporation (MDC). The city of
J.L. Braessler Manufacturing has designed and made home workshop tools for a number of years. Recently, a member of the company’s new-product research team submitted a report suggesting that the
The Hudson Jewelers case study can be found in Appendix C. Chapter 19 Case Question for Discussion:1.Exhibit 19.22 shows the project work activities for designing custom jewelry using computer aided
Define a disruption and give an example in both operations and supply chains.
Explain the idea of business continuity.
What is resilience? How does operational resilience differ from supply chain resilience?
Explain the difference between adaptive and engineering resilience.
Explain a business impact analysis and identify five types of disruption impacts.
What is a recovery strategy? Provide three examples.
What types of resources must a business continuity plan consider?
Why are training and exercises important in a business continuity plan?
Name and explain three types of exercises for business continuity testing and exercises.
Define a disaster and list five characteristics that can describe it.
How does a disaster differ from a disruption, or are they the same?
What are the four phases of an emergency and disaster plan?
Explain the concepts of community lifelines and provide three examples.
Explain, in your own words, the concept of humanitarian logistics.
What is a first responder? Why are first responders important when emergencies or disasters occur?
Explain the strategy of pre-positioning inventory for potential disruptions and disasters. What is the main advantage?
Define a service window and explain why it places difficult demands on supply chains?
How did the disruptions and disasters of 2021 trigger the “build resilience” movement?
Describe a disruption that you personally experienced where the good, service, or both were not delivered on-time, at the correct price, or with the expected quality. How might the organization have
Justify or refute the following statement: How well and how fast organizations respond to a disruption is based on management, operational, process, logistical, and supply chain capability.
For a small disruption, such as a power outage at your place of work or a demonstration outside your place of work, how might each of the eight performance categories in Section 2-1 apply?
Research resilient supply chains and cite an example of recovering from a disruption or disaster successfully.
Describe tiers 1, 2, and 3 for the supply chain of a company of your choice.
Research an organization that successfully used their business continuity or recovery plan to handle a disruption or disaster.
Select an emergency or disaster organization of your choice such as Doctors without Borders the International Red Cross, the U.S. Federal Emergency Management Agency, and draw the customer benefit
Draw a House of Quality (see Chapter 5) for an emergency service of your choice such as a local fire department or ambulance service. Who are the stakeholders? What is your number one technical
Research an organization that rehearses, tests, and performs emergency exercises and describe what they do.
Describe the servicescape for a fire department station using the three principal dimensions in Section 5-4b. Is it a lean or elaborate servicescape?Explain.
Find an organization that used FEMA’s four phase framework of emergency management and explain what and how they did it.
Of the seven community lifelines, which ones must be done first. Justify your conclusion.
Research and explain a humanitarian initiative and cite the organizations involved, the logistics of the situation, and whether they were successful or not.
Research how a first responder or team of first responders handled a disruption or disaster. What skills did they need? What was the service window? Were they successful or not?
Select one of the five operations management categories and explain how it can help managers and organizations plan and build supply chain capability for disruptions or disasters.
Review the methods used in the supplements, and then find a disruption or disaster situation that used one of these methods to model, understand, and evaluate alternative mitigation actions.
Research and find one example of how project management methods have been applied to help understand, mitigate, or cause a disruption or disaster (maximum of one typed page).
Visit a government office that provides a community service such as water, sewage, drivers licenses, property appraisals and taxes, fire or ambulance services, and so on. Write a one-page typed paper
How did COVID-19 trigger disruptions in the world’s supply chains? Explain with examples (maximum of two typed page).
The International Red Cross often finds itself providing aid and medical services to victims of disasters such as an earthquake, flood, or hurricane. It has two mobile communication systems, one
A CARE warehouse in Tegucigalpa, Honduras holds a variety of humanitarian inventory items such as tents, blankets, kitchen utensils, canned food, pallets of water bottles, and medical kits. Over
After a recent earthquake, classified as “small” by CARE International, the number of medical kits per week used in the first twenty weeks of the disaster is shown in in the following table
For the data in Problem 42, how would you predict demand for medical kits using (a) moving averages and(b) exponential smoothing (with alpha values equal to 0.5 and greater) for the 21st week? Data
During the recent pandemic, the seaport in Savannah Georgia, the third busiest in the United States, the seaport averaged loading or unloading 7.6 cargo ships per week. The average time to unload a
Use the information in Problem 44 and assuming ship arrivals follow a Poisson distribution and service times follow an exponential distribution. Also, assume that six docks with adequate crane
A famine in one nation created a huge influx of migrants to cross the border into a neighboring country. Many international aid organizations arrived at the migrant camps to provide food, water, and
Mercy Ships (mercyships.org) deploys hospital ships to combat several overwhelming statistics. The first statistic is that over 5 billion people lack access to safe surgery. The second key stats is
FEMA is investigating where to locate a warehouse for emergency supplies along the Gulf Coast to serve New Orleans and Baton Rouge Louisiana, Gulfport and Biloxi Mississippi, Mobile Alabama, and
On January 12, 2010, a major earthquake hit Haiti and the Dominican Republic. The epicenter of the quake was 25 kilometers southwest of the Haitian capital of Port-au-Prince and only 13 kilometers
On January 12, 2010, a major earthquake hit Haiti and the Dominican Republic. The epicenter of the quake was 25 kilometers southwest of the Haitian capital of Port-au-Prince and only 13 kilometers
A Red Cross consolidation warehouse in Miami, Florida, stores the relief and recovery supplies such as water bottles, food, blankets, tents, and medical kits. Human shippers operating hydraulic
The Hudson Jewelers case study can be found in Appendix C. Chapter 20 Case Questions for Discussion:1.Research diamond mine disasters and report on one firm’s experience. Cite the date and
A rare book library at a University of England in England houses first edition (FE), original manuscript (OM), and authors’ journals (AJ). Some of these rare books are worth hundreds of thousands
Jasmine Minoza, the chief information officer of a Canada- based designer of video games, Adventure Gaming, Inc. (AGI), is considering outsourcing her company’s software development activities to
Rosa Dominguez, the owner of Elegant Dining in San Jose, California, is pondering whether to buy electronic menu technology and tablets for her five-star restaurant. Prices for a typical four course
Identify a company that integrates goods and services similar to the LensCrafters example. Use the framework in Exhibit 5.1 to write a short case study about the company in a similar fashion as the
Airbags are designed to protect passengers from frontal or near-frontal crashes. Their designs and performance have improved dramatically since their introduction in the 1980s. Exhibit 5.19 shows a

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