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business
principles of organizational behavior

Questions and Answers of Principles Of Organizational Behavior

What actions would you recommend to Steelfab so that Jackie Wong’s experience and behavior is less likely to occur in future?
Use the expectancy theory model to predict Harry’s motivation to achieve high or “just acceptable” performance in his job. Identify and discuss the factors that influence this motivation.
Distinguish task conflict from relationship conflict, and explain how to maintain some degree of task conflict while minimizing relationship conflict.
Conflict among managers emerged soon after a French company acquired a Swedish firm. The Swedes perceived the French management as hierarchical and arrogant, whereas the French thought the Swedes
What situational conditions have created the conflict in this case?
What actions should the organization take to manage the conflict more effectively?
Identify and explain the main source(s) of conflict in this case.
What actions should the organization take immediately and for future consulting interventions to manage the conflict more effectively?
Samsung Electronics’ organizational structure was described at the beginning of this chapter. What coordinating mechanism is likely most common in this organization?Describe the extent and form in
Diversified Technologies, Inc. (DTI) makes four types of products, each type to be sold to different types of clients. For example, one product is sold exclusively to automobile repair shops, whereas
A developer received financial backing for a new business financial center along a derelict section of the waterfront, a few miles from the current downtown area of a large European city. The idea
A recent graduate is offered a job by an employer she admires even before she can start her job search. The student thinks it is an opportunity and jumps to it. Do you think there is an effect of
How does KGame boost its learning orientation?
How does KGame promote creativity by being a market-driven company?
What do you see as the benefits of KGame’s open-plan-office style of working?
Why do you think the appraisal game (the one that involves the values card distribution)works so well at KGame?
Why do investment institutes recommend KGame?
What stage of decision making is mainly discussed in this case about dog surrenders? To what extent and in what ways did the change in that stage of decision making affect later stages of decision
How has creativity played a role in the events described in this case study?
Problem solving, teamwork, communication, and leadership are four of the top skills identified by employers as most important when hiring (see Exhibit 1.1). How have these skills been important (or
A young student from the United States is interested in doing international business across China, India, Brazil, and Russia. Discuss how the knowledge of OB can be useful to the student.
A common refrain among executives is “People are our most important asset.” Relate this statement to how organizational behavior theories and practices improve organizational effectiveness
What does evidence-based management mean? Describe situations you have heard about in which companies have practiced evidence-based management, as well as situations in which companies have relied on
Work–life integration is one of the most important issues that job applicants consider when choosing where to work. Think about the variety of specific benefits, working conditions, or resources
Emsisoft and Automattic are completely remote (distributed) companies. Everyone who works for these firms performs their jobs from home or cafés. In your opinion, will distributed companies become
Why might employees display presenteeism? What can organizations do to reduce presenteeism and how ethical are these strategies?
Apply the MARS model to explain how Mother Parkers improves safety in the workplace.
What other organizational behavior topics are generally apparent in this description of how Mother Parkers creates a safe workplace?
True False A happy worker is a productive worker.
True False A decision maker’s effectiveness increases with the number of choices or alternatives available to her or him.
True False Organizations are more effective when they minimize conflict among employees.
True False Employees have more power with many close friends than with many acquaintances.
True False Companies are more successful when they have strong corporate cultures.
True False Employees perform better without stress.
True False The best way to change people and organizations is by pinpointing the source of their current problems.
True False Female leaders involve employees in decisions to a greater degree than do male leaders.
True False The best decisions are made without emotion.
True False If employees feel they are paid unfairly, nothing other than changing their pay will reduce their feelings of injustice.
Studies report that college instructors are frequently required to engage in emotional labor. Identify the situations in which emotional labor is required for this job. In your opinion, is emotional
Recall situations where you had to regulate your emotions. For example, think of times when you wanted to feel more serious than you would otherwise, or experience more happiness for someone at a
“Happy employees lead to happy customers.” Explain why this statement tends to be true and identify conditions in which it might not be true.
In this chapter, we highlighted work-related stressors, including organizational constraints (e.g., lack of resources), interpersonal conflict (including harassment), work overload, and low task
Two college graduates recently joined the same major newspaper as journalists. Both work long hours and have tight deadlines for completing their stories. They are under constant pressure to scout
A senior official of a labor union stated: “All stress management does is help people cope with poor management. [Employers] should really be into stress reduction.”Discuss the validity of this
Apply your knowledge of the four emotional intelligence dimensions to discuss the likely reasons why Diana wasn’t offered a promotion.
What skills does Diana need to develop to be promotable in the future? What can the company do to support her developmental efforts?
Describe a time when you practiced self-leadership to perform a task successfully. With reference to each step in the self-leadership process, describe what you did to achieve this success.
The city manager of a large city government wants to reduce supervisory costs by encouraging employees to motivate and manage themselves much of the time. The manager has heard of self-leadership,
What are the main causes of the symptom(s)?
What actions should YakkaTech executives take to correct the problem(s)?
How can I integrate rational and nonrational models of decision making?
It’s hard to be rational. What biases get in the way?
How can I more effectively use evidencebased decision making?
How do I decide to decide?
How can I assess the ethics of my decisions?
What are the pros and cons of group decision making and the various problem-solving tools?
How can I increase my own creative behavior and that of my employees?
What are the basic forms of power and how can they help me achieve my desired outcomes?
How can sharing power increase my power?
How do influence tactics affect my personal effectiveness?
What are the many forms of politics, and how can understanding them make me more effective at school, at work, and socially?
Do I seek only to impress, or to make a good impression?
How does having an integrated model of leadership help me become an effective leader?
How can I use trait theories to improve my ability to lead?
Do effective leaders behave in similar ways?
How do I know when to use a specific leader behavior?
How can I use transformational leadership when working with others?
What is culture and why is it helpful to understand its layers and functions?
How are different types of organizational culture related to important outcomes?
What mechanisms or levers can I use to implement culture change?
How can I integrate the findings of socialization research with the three phases of socialization?
How can I use mentoring to foster personal and professional success?
How can knowledge about an organization’s foundation help me in my career?
What are the seven basic ways in which organizations are structured, and how do these structures relate to the organization’s purpose?
How can I use knowledge about contingent organization design and internal alignment to improve my satisfaction and performance?
What does its choice of ways to measure its effectiveness tell me about an organization?
How can I support my employer’s attempts to innovate?
What are the common forces for change at work, and how can knowing them improve my personal effectiveness?
How can my organization and I use different approaches to more effectively manage change?
Why do people resist change and what can I do about it?
How does stress increase or reduce my effectiveness?
How can OB knowledge and tools help me effectively manage change and stress?
Personal Values MAJOR QUESTION: What role do values play in influencing my behavior?
Personal Attitudes and Their Impact on Behavior and Outcomes MAJOR QUESTION: How do personal attitudes affect workplace behavior and work-related outcomes?
Key Workplace Attitudes MAJOR QUESTION: Why should management pay attention to workplace attitudes?
The Causes of Job Satisfaction MAJOR QUESTION: How can changes in the workplace improve job satisfaction?
Major Correlates and Consequences of Job Satisfaction MAJOR QUESTION: What work-related outcomes are associated with job satisfaction?
The Differences Matter MAJOR QUESTION: How does understanding the relative stability of individual differences benefit me?
Intelligences: There Is More to the Story Than IQ MAJOR QUESTION: How do multiple intelligences affect my performance?
Personality, OB, and My Effectiveness MAJOR QUESTION: How does my personality affect my performance at school and work?
Core Self-Evaluations: How My Efficacy, Esteem, Locus, and Stability Affect My Performance MAJOR QUESTION: How do self-evaluations affect my performance at work?
The Value of Being Emotionally Intelligent MAJOR QUESTION: What is emotional intelligence and how does it help me?
Understand Emotions to Influence Performance MAJOR QUESTION: How can understanding emotions make me more effective at work?
Person Perception MAJOR QUESTION: How do I form perceptions of others?
Stereotypes MAJOR QUESTION: How can I use awareness of stereotypes to make better decisions and manage more effectively?
Causal Attributions MAJOR QUESTION: How do I tend to interpret employee performance?
Defining and Managing Diversity MAJOR QUESTION: How does awareness about the layers of diversity help organizations effectively manage diversity?
Building the Business Case for Managing Diversity MAJOR QUESTION: What is the business rationale for managing diversity?
Barriers and Challenges to Managing Diversity MAJOR QUESTION: What are the most common barriers to implementing successful diversity programs?
Organizational Practices Used to Effectively Manage Diversity MAJOR QUESTION: What are organizations doing to effectively manage diversity, and what works best?

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