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business
principles of organizational behavior

Questions and Answers of Principles Of Organizational Behavior

How does an organic structure differ from a mechanistic structure? Compare and contrast the two.LO.1
If, on an overall basis, an organization employs a mechanistic structure, will all departments or units within the organization have mechanistic designs? What if the situation is reversed and the
One of the findings from the Lawrence and Lorsch study was that "high-performing organizations come nearer to meeting the demands of their specific environment than do their less-effective
According to Woodward, what impact does technology have on structure?LO.1
How can the contingency factors described in this chapter be of value in designing a viable organizational structure?Explain.LO.1
What departmentalization structure does the College of Business employ?LO.1
With the new campus addition, what changes are occurring in regard to the span of control of the various chairpersons? What particular problems might this create?LO.1
Is the present structure sufficiently decentralized?Explain.LO.1
If the company decides to go into the computer industry, which of the contingency factors discussed in this chapter will be most crucial in maintaining a viable organizational structure?LO.1
What types of structural changes would you expect if the firm decides to go ahead with its expansion plans?LO.1
If you were an outside consultant and the firm had told you that it wanted to proceed with its expansion plans, what advice would you give it regarding how to organize for this new
A. Job descriptions should be detailed and complete so that the personnel know exactly what they are supposed to be doing.B. Job descriptions are not really necessary. A general verbal description of
A. Organization charts should be constructed for every unit and department as well as for the enterprise as a whole so that everyone knows where they fit in the total structure.B. Organization charts
A. Authority should be reflected in the position. For example, in every department or unit, personnel who are in higher level positions should have authority over those in lower level positions.B.
A. Goal setting should be done from the top down, with managers setting objectives for their people and then communicating them to the personnel.B. Goal setting should be a participative process,
A. The general nature of the work should be routine and repetitive.B. The general nature of the work should be nonroutine and challenging. True/False
A. The focus of the planning process should be on the formulation and implementation of long-term goals.B. The focus of the planning process should be on the formulation and implementation of
A. The environment in which the organization operates should be a predictable one.B. The environment in which the organization operates should contain a great deal of uncertainty.
A. Interpersonal relations should be formal in nature.B. Interpersonal relations should be informal in nature. True/False
A. Motivation should come basically in the form of extrinsic rewards.B. Motivation should come basically in the form of intrinsic rewards. True/False
A. The technology in the industry should be stable and not subject to much change.B. The technology in the industry should be dynamic and subject to much change. True/False
A. The general nature of the industry should be calm.B. The general nature of the industry should be turbulent. True/False
A. Control procedures, tools, and techniques should be basically impersonal in nature.B. Control procedures, tools, and techniques should be basically interpersonal in nature. True/False
A. The pervading values of the organization should be on efficiency, predictability, and security.B. The pervading values of the organization should be on effectiveness, adaptability, and security.
A. The decision-making process should entail only standard, routine decisions.B. The decision-making process should include many nonstandard, nonroutine decisions. True/False
A. Organizational emphasis should be on bottom-line performance.B. Organizational emphasis should be on problem solving. True/False
What is meant by the term job design?Put it in your own words.LO.1
Some of the most common job characteristics are variety, wholeness, human interaction, freedom, physical fatigue, job environment, work locale, and work time. How does each of these affect quality of
All jobs consist of two dimensions: job range and job depth. Explain this statement.LO.1
How can job rotation reduce boredom among the workers? What is the major drawback to its use?LO.1
In what types of work is job traction most likely to be employed? Will not job traction reduce overall worker output?LO.1
How does job enlargement work? Why do all organizations not introduce job enlargement and thereby eliminate boring tasks?LO.1
How does job enrichment differ from job enlargement? What are some of the problems involved in using job enrich- ment? Explain.LO.1
What are the four conditioning factors that influence how a job is designed? Explain each.LO.1
In Figure 10-5, cells 3 to 6 are character- ized by contradictory cues. Can job design help in resolving such contradic- tions? Explain.LO.1
Of what value is the job characteristics model to work motivation?LO.1
What is the logic behind the motivation potential score formula? How can this score help in job design?LO.1
How are the job enrichment principles related to the core job dimensions?LO.1
What is a quality circle? Of what value are these circles to modern organiza- tions? Be complete in your answer.LO.1
Are participative management practices likely to increase in use during the next decade? Why?LO.1
How useful are Theory Z ideas to modern management? Are there any drawbacks to these ideas? Explain.LO.1
What are some of the common QWL myths? Why is it important for management to be aware of these myths? What practical value does this information have?LO.1
What type of conditions was Carl working under? Using Figure 10-2 in this chapter, describe the work.LO.1
Why did Carl decide to leave? Explain, incorporating into your discussion the job characteristics model in Figure 10-6.LO.1
Evaluate the arguments of the supervisor. Do you agree or disagree with the individual's point of view? Why?LO.1
When management changed the job so that each worker assembled a completed unit, was it introducing job enlargement or job enrichment?Explain.LO.1
In redesigning this work, which of the four conditioning factors discussed in this chapter did management fail to consider? Explain.LO.1
When asked about the redesign of the work, management said that it had attempted to ensure that the five core job dimensions in the job characteristics model were all taken into consideration.Why,
What kinds of work-related problems do supervisors have? What can management do to help them adjust to these problems? Be specific in your answer.LO.1
My job requires me to use a number of different complex or high-level skills. True/False
My job is set up so that I have the opportunity to do an entire piece of work from beginning to end. True/False
The work I do provides me the opportunity to determine how well I am doing. True/False
My job is complex and nonrepetitive. True/False
My job performance affects a lot of other people. True/False
My job allows me the opportunity to use personal initiative and judgment in doing the work. True/False
My job provides me the chance to completely finish the work I begin. True/False
My job provides me a large amount of feedback regarding how well I am doing. True/False
My job gives me considerable opportunity for both independence and freedom in carrying out the work. True/False
My job is very important and/or significant in the broader scheme of things. True/False
In your own words, what is meant by the term stress?LO.1
How does stress work? In your answer, be sure to discuss Stressors, stress, outcomes, and consequences.LO.1
Why is a person who is underloaded as likely to suffer the negative effects of stress as is a person who is overloaded?LO.1
What kinds of specific Stressors can be found in each of the following categories:physical environment, individual Stressors, group Stressors, organizational Stressors, and extraorganizational
In what way is an understanding of organizational culture profiles of value in the study of stress and work?LO.1
What are life events all about. What effect do they have on stress? Explain.LO.1
What are some of the effects of stress? In your answer, be sure to address the areas of physical disorders, alcoholism, and burnout.LO.1
How do demographic differences help explain why some people are more affected by stress than are others? Explain.LO.1
How do cognitive versus affective differences help explain why some people are more affected by stress than are others?Explain.LO.1
How does a Type A person behave? Why are Type A personalities more likely to have heart attacks than Type B personalities?Explain.LO.1
How can diet help manage stress? How can physical fitness help? How can mental relaxation help? Explain.LO.1
What are some of the organizational approaches that are being used currently to help manage stress? Identify and discuss two.LO.1
What are some of the symptoms of overload?Does Roberta seem to have any of them? Explain.LO.1
Why is Roberta suffering this problem? After all, she has been in the health-care business for a long time. Should she not be aware of the problem and know how to deal with it?LO.1
Can anything be done to help out Roberta? Offer your suggestions.LO.1
What is meant by burnout? What are its symptoms?What are its effects? Explain.LO.1
Given what you know about the bank, what type of environment exists there? What is the value profile of those who succeed? Refer to Table 11-1 in your answer.LO.1
If you were giving advice to the president on this matter, what would you recommend? Be complete and realistic in your answer.LO.1
From the information given in the case, how is the bank currently organized? How is the manufacturing firm organized? Using all of the data given in this section of the book (Chapters 9 through 11),
When Carlson had only a retail operation, what was its corporate culture like? Describe it. What is the corporate culture of a bank like? Put it in your own words. What is the corporate culture of a
Are Chuck's ideas regarding reorganization of the bank and the manufacturing firm correct?Are there any other organizational design ideas that he has not thought about that would be beneficial to
In your own words, what is job redesign all about? What type of redesign program did the consultants use with the personnel in the assembly area? Was this a case of job enlargement or job enrichment?
Can middle management jobs be redesigned so that they are more psychologically rewarding?How can the consultants deal with this problem?If they cannot redesign all middle management jobs, will the
Are there any limits to the use of job redesign?What are some of them? What mistakes did the consultants make that brought about the problems in the shipping department? How could these mistakes have
How is the company in this case organized?Using all of the information you can glean from the above description, draw their organizational chart.LO.1
How would you describe Claudia: Type A personality or Type B? Defend your answer.LO.1
What recommendations would you make to Claudia regarding how she should conduct herself on the job? Off the job? What is her biggest problem going to be in terms of ensuring that she does not suffer
One alcoholic drink will actually improve a person's driving ability. True/False
People who graduate in the upper third of their college class tend to make more money during their careers than do average students. True/False
Genius is very closely related to insanity. True/False
War is inevitable because people are instinctively aggressive. True/False
Exceptionally intelligent people tend to be physically weak and frail. True/False
Most great athletes are of below-average intelligence. True/False
Silent people are often deep thinkers. True/False
On average, men are better auto drivers than women. True/False
As far as friendships are concerned, opposites tend to attract. True/False
All people in America are born equal in capacity for achievement. True/False
A greater percentage of high achievers comes from upper middle-income families than from lower middle-income families. True/False
People who read a lot are more likely to have poor eyesight than those who read very little. True/False
On average, women are slightly more intelligent than men. True/False
People are definitely either introverted or extroverted. True/False

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