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principles of organizational behavior
Questions and Answers of
Principles Of Organizational Behavior
The What and Why of Motivation MAJOR QUESTION: What is motivation and how does it affect my behavior?
Content Theories of Motivation MAJOR QUESTION: How would I compare and contrast the content theories of motivation?
Process Theories of Motivation MAJOR QUESTION: How would I compare and contrast the process theories of motivation?
Motivating Employees Through Job Design MAJOR QUESTION: How are top-down approaches, bottom-up approaches, and “idiosyncratic deals” similar and different?
What are the elements of effective performance management, and how can this knowledge benefit me?
How can improving my goal setting give me an advantage?
How can performance monitoring and evaluation improve my performance and my ability to manage the performance of others?
How can I use feedback and coaching to review and improve performance?
How can I use consequences to generate desired outcomes?
How can I use reinforcement and consequences to improve performance?
How does understanding positive organizational behavior benefit me?
How can positive emotions make me more effective at school, at work, and in other arenas of life?
How can mindfulness contribute to my effectiveness?
How can my inner HERO and signature strengths benefit me at work and in my career?
How can managers create an organizational climate that fosters positive organizational behavior?
What can I do to enhance my level of flourishing?
How can knowledge of groups and teams and their key characteristics make me more successful?
How can understanding the group development process make me more effective at school and work?
What are the characteristics of effective team players, team types, and interdependence, and how can these improve my performance in teams?
How can I build and repair trust in ways that make me more effective at school, work, and home?
What are the keys to effective teams, and how can I apply this knowledge to give me an advantage?
How can knowing about the basic communication process help me communicate more effectively?
What key aspects of interpersonal communication can help me improve my communication competence?
How do gender and age affect the communication process?
How can social media increase my effectiveness at work and in my career?
How can I increase my effectiveness using presentation skills, crucial conversations, and managing up?
How can a contemporary perspective on conflict make me more effective at school, work, and home?
What are some types of conflict and how can I manage them to my benefit?
What can I do to manage work–family conflict and incivility to make me more effective at school, work, and home?
What can I do to prevent, reduce, or even overcome conflict?
What are some best practices for effective negotiation?
The Value of OB to My Job and Career MAJOR QUESTION: How can I use knowledge of OB to enhance my job performance and career?
Right vs. Wrong—Ethics and My Performance MAJOR QUESTION: Why do people engage in unethical behavior, even unwittingly, and what lessons can I learn from that?
Applying OB to Solving Problems MAJOR QUESTION: How can I apply OB in practical ways to increase my effectiveness?
Structure and Rigor in Solving Problems MAJOR QUESTION: How could I explain to a fellow student the practical relevance and power of OB to help solve problems?
The Organizing Framework for Understanding and Applying OB MAJOR QUESTION: How can the Organizing Framework help me understand and apply OB knowledge to solve problems?
Preview and Application of What I Will Learn MAJOR QUESTION: How can I use my knowledge about OB to help me achieve professional and personal effectiveness?
How can I use my knowledge about OB to help me achieve professional and personal effectiveness?
What role do values play in influencing my behavior?
Why do people engage in unethical behavior, even unwittingly, and what lessons can I learn from that?
How can I apply OB in practical ways to increase my effectiveness?
How could I explain to a fellow student the practical relevance and power of OB to help solve problems?
How can the Organizing Framework help me understand and apply OB knowledge to solve problems?
How do personal attitudes affect workplace behavior and work-related outcomes?
Why should management pay attention to workplace attitudes?
How can changes in the workplace improve job satisfaction?
What work-related outcomes are associated with job satisfaction?
How does understanding the relative stability of individual differences benefit me?
How do multiple intelligences affect my performance?
How does my personality affect my performance at school and work?
How do self-evaluations affect my performance at work?
What is emotional intelligence and how does it help me?
How can understanding emotions make me more effective at work?
How do I form perceptions of others?
How can I use awareness of stereotypes to make better decisions and manage more effectively?
How do I tend to interpret employee performance?
What is the business rationale for managing diversity?
What are the most common barriers to implementing successful diversity programs?
What are organizations doing to effectively manage diversity, and what works best?
What is motivation and how does it affect my behavior?
How would I compare and contrast the content theories of motivation?
How can I use knowledge of OB to enhance my job performance and career?
What is meant by the term organizational development?LO.1
The philosophy of the organization's managers must be flexible enough to accommodate new values and orientations.What are some of these new values and orientations?LO.1
An OD intervention consists of three basic components: (a) diagnosis, (b)action, and (c) process maintenance.What kinds of activities take place in each.LO.1
In what way is the OD process an ongoing, interactive one? A normative-reeducative strategy? A data-based approach to change?LO.1
How does an OD intervention work? Put it in your own words.LO.1
How does a change agent decide what type of intervention to use? Incorporate Figure 16-3 into your answer.LO.1
How does a sensitivity training laboratory work? What are its advantages and limitations?LO.1
How can a life and career planning intervention be of value to organizational members?LO.1
What are the steps involved in a RAT intervention? Why is this intervention so well-liked by group members?LO.1
How does process consultation work?Explain.LO.1
How does a third-party peacemaking intervention work? What are some of the requirements for an effective change agent in using this intervention?LO.1
How is an intergroup team building intervention conducted? Identify the steps involved.LO.1
When is the confrontation meeting an appropriate intervention? What types of conditions should exist?LO.1
What are the two major phases of survey feedback? Describe each.LO.1
Why is grid organizational development, developed by Blake and Mouton, considered to be the most thorough and systematic OD intervention?LO.1
What are the major steps involved in grid organizational development?LO.1
How can one judge the effectiveness of an OD intervention? In addition, which of the OD components and characteristics are most important in ensuring that maximum value is obtained from the
In the final analysis, the ultimate success of any OD program rests on the presence of certain conditions. What are these conditions?Identify and describe five of them. Of those you have identified,
Exactly what is OD all about? Be sure to incorporate the components and characteristics of the OD process into your answer.LO.1
If you were the OD consultant, what would you tell the managers in the first session? Be complete in your answer.LO.1
How would you answer the manager's charge that OD is a lot of hocus-pocus and theoreticaltype training? Be realistic in your response.LO.1
Approximately 25 percent of all middle and top management personnel openly admit that they do not know what the future holds for them.They have no career plans and believe that over the next five
Approximately 11 percent of all the personnel in every department are either confused about their jobs or lack an understanding of how to accomplish them. One-third of this group admit that they have
Approximately 22 percent of overall productivity is being lost because of infighting within groups and departments. This problem is most noticeable in areas in which output is directly
Almost all of the personnel except for the top managers say that they are confused regarding the objectives of their own particular department.They also say that, as far as they can tell, the
What type of intervention do you think the consultants would use in dealing with the first problem listed above? The second? The third? The fourth?LO.1
How can ϼ interventions of the type you have identified in the answer above be of value in solving the problems the consultants have identified?LO.1
In handling the fourth area described above, what specific steps would you expect the consultants to take? Outline them and be as complete as possible in your answer.LO.1
Prior to the reimbursement problem, what kind of organizational climate existed in the sales area? Describe it, incorporating Figure 15-1 into your answer. If you used the Likert profile, under what
What has led to the current problem? Why is the accounting department acting the way it is? In bringing about a change, what things have to occur? Using a force field analysis approach, how would you
If the organization felt that an OD effort were necessary, what kind of intervention would you expect the consultant to employ? Defend your answer and then explain how this particular intervention
How would you describe the overall climate in this organization? If Chet changes things, will this climate also change? How? Be as complete as possible in your answer. Also be sure to use the Likert
What now needs to be done? What is the major problem with which Chet must deal? How can he get started? What will the consultants recommend?In your answer be sure to discuss the types of changes that
If the consultants decide to use some OD interventions, which one(s) will they employ? Identify and describe your choice(s). Then explain the reason behind your choice(s). Be as complete as you can
How does a life and career planning intervention work? What will Mary be doing during the intervention?What types of questions will she be asked? What types of issues will she have to confront?LO.1
Can an OD intervention of this nature help Mary? In what way? Be as complete as you can in your answer, discussing both her current status and the future directions she might take.LO.1
Based on everything you know about organizational climate and organizational development, if Mary does decide to go to another bank where she feels the advancement opportunities are better, what
The machines will help the firm remain competitive.Without them there is no doubt but that the company will go out of business.LO.1
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