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principles of organizational behavior
Questions and Answers of
Principles Of Organizational Behavior
The machines will allow more work to be done and it will be easier to do.LO.1
Most of those who are going to be replaced will be given jobs elsewhere in the organization, and those who will not should really not complain—management is doing everything it can.LO.1
As things begin to turn around, it is highly likely the management will be able to offer higher salaries;if things continue going as they are, there is no chance of this ever happening.LO.1
The company has done everything it can to avoid putting in computers, but there is no other way.This being the case, everyone should get behind the company and support the move regardless of the
The machines are going to displace 10 percent of the work force.LO.1
Those who still have jobs are going to have to do more work than they did before.LO.1
The machines are very sophisticated, and it will take months to learn how to use them.LO.1
Management is not telling the whole story behind the installation of the computers; otherwise it would have given plenty of advance warning about their installation.LO.1
Management is claiming that it is going to put in computers throughout the entire organization, but the only people to be affected will be the lower-level employees. No other level of management will
How does communication flow in your department? LO.1
How much confidence and trust do you have in management? LO.1
How concentrated in management hands is the control function in your work unit? LO.1
How much work pressure do you currently feel? LO.1
How are objectives in your department determined? LO.1
How does your boss try to motivate you? LO.1
How much are you told about management's plans for the future? LO.1
What type of leadership style does your boss employ? LO.1
How much interest does management have in you as a human being? LO.1
How would you rate the company as a place to work? LO.1
How does communication flow in your department? LO.1
How much confidence and trust do you have in management? LO.1
How concentrated in management hands is the control function in your work unit? LO.1
How much work pressure do you currently feel? LO.1
How are objectives in your department determined? LO.1
How does your boss try to motivate you? LO.1
How much are you told about management's plans for the future? LO.1
What type of leadership style does your boss employ? LO.1
How much interest does management have in you as a human being? LO.1
How would you rate the company as a place to work? LO.1
Few employees can handle work that requires self-control. LO.1
Most employees want to feel important. LO.1
Managers should continually allow subordinates to exercise more self-direction and self-control. LO.1
Work is not inherently distasteful. LO.1
Money is the most important motivator of all. LO.1
Employees have a great desire to belong. LO.1
If the pay is good, employees will tolerate just about any job. LO.1
Most people are capable of more self-direction than their jobs demand. LO.1
People want to be recognized as individuals. LO.1
The manager must create an environment in which all employees can contribute to the limits of their ability. LO.1
Most employees can exercise more self-control than their jobs demand. LO.1
The manager's basic job is to closely supervise subordinates. LO.1
Workers want to be kept informed about what is going on in the organization. LO.1
The manager's basic task is to make use of his or her untapped human resources. LO.1
Managers must establish detailed work procedures and routines. LO.1
Managers should listen to the objections of employees to their plans. LO.1
Most employees are lazy. LO.1
Subordinates should be allowed to exercise some self- direction and self-control. LO.1
Expanding subordinate influence will lead to direct improvements in operating efficiency. LO.1
On routine matters, managers should allow subordinates to exercise some self-direction and self-control. LO.1
The use of threats is important in keeping workers productive. LO.1
Managers should encourage full employee participation in important matters. LO.1
Most people dislike work. LO.1
People work best under benevolent autocratic leadership. LO.1
Few employees can handle work that requires self- direction. LO.1
The manager's basic responsibility is to make each employee feel important. LO.1
Most employees are more creative than their jobs require. LO.1
Social needs are more important than money in motivating employees. LO.1
People want to contribute to meaningful goals that they have helped establish. LO.1
The manager's basic job is to closely control subordinate performance. LO.1
What are the steps in the performance appraisal cycle? Describe each.LO.1
How do each of the following response tendencies of raters affect performance evaluation: central tendency, leniency, halo effect, and logical rating errors.LO.1
In what way can contrast and similarity affect performance evaluation? Be sure to define both terms when giving your answer.LO.1
How can the ratee be a source of error in the appraisal system?LO.1
Does frequent contact or acquaintance- ship between rater and ratee have any effect on performance evaluation? Explain.LO.1
What is meant by the term reliability? How can a person go about assuring increased reliability in performance evaluation?LO.1
What is meant by the term validity? Is it more or less important than reliability?LO.1
Explain how a measure can be reliable but not valid.LO.1
How can a person go about assuring validity in performance appraisal?LO.1
How do graphic rating scales differ from employee comparison techniques? What are some of the problems associated with each?LO.1
How does a weighted checklist differ from a forced choice checklist? What are some of the problems associated with each?LO.1
Why do many behavioral scientists place high hopes on the value of behaviorally anchored rating scales?LO.1
Why is MBO so well thought of as an alternative to the conventional rating and employee comparison systems?LO.1
What role should the person being appraised play in the evaluation process? Explain.LO.1
In terms of performance appraisal errors, which of the three lawyers is guilty of leniency? Halo effect? Central tendency? Explain.LO.1
Is the grade evaluation process of each lawyer reliable? Is it valid? Give your reasoning.LO.1
Is there any way of overcoming problems such as those noted in this case? Explain.LO.1
How does a graphic rating scale differ from a behaviorally anchored rating scale?LO.1
What are the advantages and disadvantages associated with using each?LO.1
Which do you think would be the more reliable?More valid? Explain your answers.LO.1
What kind of performance appraisal instrument does this university employ? If it opted for a form of MBO or BARS, as Ken is suggesting, how would the appraisal instrument work? Describe it in your
Ken feels that the current appraisal system is invalid and unreliable. What does he mean by this? Be sure to define both terms in your answer. Do you think either of these charges are true? Defend
In terms of communication, did the university tell Ken what was expected of him? Did they let him know what he was to do in order to attain tenure? In terms of decision making, is the university
From the information in the case, it appears that both proposals were extremely good. In choosing one over the other, what type of decision-making model did the committee probably use: econologic or
Why did Susan think her program would be chosen for implementation? Was there anything that was said to her that led her to believe, this? How might personal perception have entered the picture?In
If you were Susan's boss, how would you evaluate her performance on this project? If you were going to enter this evaluation into her personnel file, what type of performance appraisal instrument
What is meant by the term organizational climate? Identify some of the key climate factors.LO.1
How can organizational climate be mea- sured? Explain.LO.1
What are some of the causes of conflict at the individual level?LO.1
How does institutionalized conflict differ from emergent conflict?LO.1
Is conflict at the organizational level inev- itable? Why or why not?LO.1
How can conflict be resolved? Identify and describe some of the common methods.LO.1
Why do individuals resist change? How do they go about doing it?LO.1
Why do organizations resist change? How do they go about doing it?LO.1
When is a participative change most like- ly to succeed? When is a coerced change the best course of action?LO.1
What are the three steps involved in the change process? Explain each.LO.1
During this three-phase change strategy, the manager may confront some dis- heartening effects. What is meant by this statement?LO.1
What are some of the guiding proposi- tions useful to a manager who is approaching the change process?LO.1
Unless people are allowed to play a role in initiating change and they are told what it is all about, they will tend to oppose it. What is meant by this statement?LO.1
What type of individual conflict is Jean discussing?LO.1
Some people describe the supervisor as the"individual caught in the middle." How is this an accurate description of the supervisor in this case?LO.1
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