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business
the leadership experience
Questions and Answers of
The Leadership Experience
Remember, if you are observant, people will reveal what they find most influential. Think about some of the people you work most closely with. What are the best ways to influence them, and what cues
People respond best to the influence techniques they use themselves.Consider your boss and the three or four other people you work with most closely. How do they try to influence others? What
Have you worked cross-culturally? Or worked with people from different countries in your own culture? What differences do you perceive in how power and influence work in different cultures?Consider
Apply the simple test to someone you need to influence about something important: Why might this person say yes? And why might she say no? In light of your answers, how should you approach this
One of the foundations of agreement is disposition. Think about the times someone has tried to influence you, and you didn’t cooperate simply because you weren’t in a cooperative frame of mind.
Has anyone ever tried to influence you to do something that was contrary to your interests or values? What was your response?
Conversely, has someone ever tried to influence you, and your reaction was to actively or passively resist or to instigate a rebellion? If so, what prompted your reaction? What did the person do or
Reflect on how other people have influenced you in the past. Has someone ever been so influential with you that you became committed to that person’s ideas or course of action? Have you ever been
Now reflect on three or four influence attempts that failed. What were you trying to do in these cases, and why weren’t the people influenced as you had hoped? What could or should you have done
Consider some of your most recent attempts to influence others at work or in your life. Reflect on three or four influence attempts that succeeded. What were you trying to do and, more important, why
One of the most powerful leadership development techniques is survey as- sessment, in which a variety of raters evaluate your style and performance on the job. However, perhaps the most important
Compare the leadership of George Washington to that of several other presi- dents. Who is most like Washington in the range of competencies that he acquired? Who is quite different, at least in terms
In the same vein as question 7, think of a generally unsuccessful experience of your own. What are three aspects of the learning experience that worked poorly? That is, analyze why the training or
Everyone has had a variety of educational and training experiences and thus has experienced the functioning of learning principles (setting goals, similar- ity to the work, underlying principles,
Discuss the role of the supervisor in each of the five structured experience methods reviewed.AppendixLO1
What is the Pygmalion effect?AppendixLO1
What are the broad differences between supervisory, management, and execu tive development?AppendixLO1
What elements are particularly important in enhancing structured experience as a developmental tool?AppendixLO1
What are the different types of leadership development?AppendixLO1
Why is leadership development more important than ever?AppendixLO1
You just got back information about your leadership skills. The information indicates that you got the following "scores" from your subordinates, peers, and superior:(a) Analyze what these data mean.
Managing successful organizational change is generally considered the most difficult of all competencies. Managing organizational change encompasses and coordinates numerous competencies. What
What are different frameworks used in decision making? When are these frameworks most commonly used?AppendixLO1
Do you consider performing general management functions a true leadership competency? Why?AppendixLO1
Partnering is the most robust form of networking. What are some of its ad- vantages? Why might it sometimes be difficult in public agencies?AppendixLO1
What is the difference between mission and vision statements? Provide an example of a value that might be present primarily in one public agency but not in another.AppendixLO1
Exhibit 14.4 discusses the enormous strategic change that the U.S. Forest Service initiated in 2000. Discuss another local, state, or federal agency that has made a substantial strategic
What are the primary foci of strategic management?AppendixLO1
What are the differences between environmental scanning, monitoring and assessing, and consulting?AppendixLO1
What do you consider your weakest organization-oriented behavior? Why? Provide an example.AppendixLO1
What do you consider your strongest organization-oriented behavior? Why? Provide an example.AppendixLO1
Do you agree with the conventional wisdom that executives focus on organi- zation-level competencies almost exclusively, while supervisors rarely do?AppendixLO1
You just got back information about your leadership skills. The information indicates that you got the following "scores" from your subordinates, peers, and superior:(a) Analyze what this information
Many leadership scholars consider people-oriented behaviors to be best judged by subordinates because these behaviors disproportionately affect them. That is, when receiving leadership survey
What do you consider your weakest people-oriented behavior (as defined by this chapter)? Why? Provide an example.AppendixLO1
What do you consider your strongest people-oriented behavior (as defined by this chapter)? Why? Provide an example.AppendixLO1
What are the differences between personality- and problem-based conflict? How do the methods for handling these different types of conflict vary?AppendixLO1
(a) What is the difference between work groups and true teams? What are some of their comparative strengths and weaknesses? (b) Team building is generally a synonym for enhancing the cooperation of
(a) What motivates you? Using a job setting, assign theoretical weights to the following motivators:(b) Compare your assessment with those of team or class members. How much variation is there? (c)
(a) What are the differences between supporting, coaching, and mentoring? (b) Operational managers rarely report developing as their top priority, but they do report that it is time-consuming and
Personnel planning is both an art and a science. That is, it has some rather technical aspects but it also has some creative aspects. Explain.AppendixLO1
Discuss the differences between consultation as a form of assessment and as a form of decision making.AppendixLO1
You just got back information about your leadership skills. The information indicates that you got the following "scores" from your subordinates, peers, and superior:(a) Analyze what this information
How is the competency of managing innovation and creativity linked to the new literature on the learning organization? What does a leader generally have to do to encourage such an organizational
What is the classic, five-step protocol for problem solving?AppendixLO1
Why are employees sometimes angered by delegation? What are some recom- mendations that help leaders to delegate well?AppendixLO1
Discuss how the competency "informing" is related to the competencies of "developing staff," "motivating," and "articulating mission and vision," but nonetheless different from them as
What does goal-setting theory teach us about clarifying roles and objectives?AppendixLO1
Provide an example of both underplanning and overplanning at the operations level. What are the types of symptoms (bureaupathologies) that occurred?AppendixLO1
Select a work area in an organization and identify the quantitative and qualitative aspects that a leader would use to monitor and assess the task performance.AppendixLO1
What do you consider your weakest task-oriented behavior (as defined by this chapter)? Why? Provide an example.AppendixLO1
What do you consider your strongest task-oriented behavior (as defined by this chapter)? Why? Provide an example.AppendixLO1 Exhibit 12.5 Summary of Chapter 12 Task-oriented behavior Monitoring and
To what degree does the information in Exhibit 12.1 bear out the conventional belief that supervisors focus most on tasks, managers on people, and execu- tives on conceptual skills (e.g., strategic
There is little disagreement that organizational alignment is important, but many leaders seem to neglect it, at least the more difficult aspects related to change Speculate about the benefits,
There is little disagreement that follower development is important, but many leaders seem to neglect it. Speculate about why. What examples can you think of regarding successful follower development
There is some controversy in the leadership literature about whether techni cal goals should be a part of the leader's personal repertoire. One school of thought holds that "we have too many managers
Interview one or more people in executive or senior management positions. Ask what goals they have set for themselves and how they came to do so.AppendixLO1
Do you think that leadership (in general) is more an art or a science? Why? Is goal setting as a specific leadership activity any different from, say, assess ment, leader actions or behaviors, and
Under Comptroller Elmer Staats, the GAO assigned most of the routine monitoring for fraud and abuse to the inspectors general and investigation for prosecution to the FBI. How did this decision
Agree or disagree with the following statement: "Leaders have a job to do and whining about constraints is not part of it. Leaders need to do their best with the resources available, reduce
Although constraints are normally discussed in terms of their negative ele- ments, how can constraints be viewed more positively when understood and mastered? That is, how can challenges be turned
What are the types of constraints that leaders need to assess?AppendixLO1
In an interview, ask an agency manager or executive to assess the agency in terms of the eight organizational domains.AppendixLO1
What are some tips for leaders about gathering global assessments?AppendixLO1
What are some of the general sources that leaders can use for getting infor- mation about the organization in its environment? That is, where do leaders get the information to analyze how their
Think of a leader you know fairly well. Critique that leader using the six skills identified in this chapter.AppendixLO1
What do you think about the argument regarding technical skills for execu- tives? Discuss the issue with regard to: (a) the level of management; (b) the type of discipline, profession, or industry;
Sometimes one element in a skill domain is used to compensate for an- other. For example, it is not uncommon for people who are strong at oral communication to overrely on it and to neglect written
This chapter identifies eight influence strategies. Name the two that you think you are strongest at and give examples in each case. Name your two weakest and tell why. Are you interested in
What do you consider your weakest skills (as defined by this chapter)? Why? Provide an example.AppendixLO1
What do you consider your strongest skills (as defined by this chapter)? Why? Provide an example.AppendixLO1
Discuss the differences among traits, skills, and behaviors. How does the term "competency" relate to these terms?AppendixLO1
Copy the Assessment of Organizational Conditions and Leader Performance in Appendix A. read the instructions in Appendix B, and fill in the survey form for yourself. What two areas do you think are
The chapter discusses the features of good competency-based approaches. What might examples of poor competency-based approaches look like?AppendixLO1
Describe the weaknesses of competency-based approaches.AppendixLO1
Describe the strengths of competency-based approaches in terms of utility versus theory.AppendixLO1
What are the major purposes of competency-based approaches?AppendixLO1
How do competency approaches vary from theoretical approaches?AppendixLO1
Compare strategic and social change leadership. Why are they both about change and yet so different?AppendixLO1
What typifies the social change leadership style?AppendixLO1
For strategic leadership to be necessary and successful, what assumptions are made?AppendixLO1
Compare the elements of the Bass full-range leadership theory to complexity leadership theory. Which is simpler? Which do you prefer and why?AppendixLO1
The implicit theory of gender leadership is split because feminists have some very different perspectives about the nature of the gender-based "problem" and the desired outcome or proper emphases.
To be good at diversity leadership, what four styles or leader principles need to be emphasized?AppendixLO1
How many world cultures do House and his associates identify? What are the leadership factors (styles) that they use in their research? Compare the "ideal" profile of two world cultures.AppendixLO1
Compare the performance goals of leadership based on power and shared leadership.AppendixLO1
What assumptions need to be made for shared leadership to be successful? When shared leadership is successful, what are the likely benefits?AppendixLO1
What determines the successful use of power by leaders, and what are the levels of success identified?AppendixLO1
What is the major concem of network leadership theory? Why are strategic and network leadership theories so fundamentally different?AppendixLO1
Briefly describe self-managed team theory. In particular, what elements tend to encourage healthy, productive self-managed teams?AppendixLO1
What strategies does self-leadership recommend? How do the performance variables of self-leadership differ from those in other transactional approaches?AppendixLO1
What are leadership substitutes? What are the differences among leadership neutralizers, enhancers, and supplements?AppendixLO1
Superleadership is a leadership theory of empowerment. Provide examples of how superleaders can favorably moderate empowerment.AppendixLO1
What are the differences between informal leadership and followership? Provide examples.AppendixLO1
How does the underlying question asked in distributed leadership fundamen- tally differ from other perspectives? What styles are implicitly emphasized and deemphasized in distributed
Which single theory do you like the most and why?AppendixLO1
Compare and contrast the differences between transactional and transforma- tional approaches.AppendixLO1
Assuming for a moment that Bass's theory of leadership is correct, why is there so little successful transformational leadership anywhere, including in the public and nonprofit sectors? Why is it so
Explain Bass's additive model of high-performance leadership. Which fac- for does he claim for the transformational arena that was formerly subsumed under transactional approaches?AppendixLO1
Many business, political, and religious leaders who are cultural icons have been "good" charismatics. Discuss the appropriateness of good charismatic leadership in government and the not-for-profit
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