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business
understanding cross cultural management

Questions and Answers of Understanding Cross Cultural Management

Have frequent meetings to keep in touch with what is going on.
Allow subordinates to make important decisions.
What environmental factors have helped to create the situation Jasper Hennings faces? What factors does Jasper need to consider when deciding on his course of action?
Analyze Rio Grande’s culture. In addition to the expressed cultural values and beliefs, what other subconscious values and beliefs do you detect? Are conflicting values present? When values are in
Assume you are Jasper. What are the first two action steps you would take to handle the Henry Darger situation? How would your role as a cultural leader influence your decision? What message will
Go ahead and use the documents to the company’s benefit, but make clear to your boss that you don’t want him passing confidential information to you in the future. If he threatens to fire you,
Confront your boss privately and let him know you’re uncomfortable with how the documents were obtained and what possession of them says about the company’s culture. In addition to the question
Good ideas got serious consideration from management above me.
Management above me was interested in ideas and suggestions from people at my level in the organization.
When suggestions were made to management above me, they received fair evaluation.
Management did not expect me to challenge or change the status quo.
Management specifically encouraged me to bring about improvements in my workplace.
Management above me took action on recommendations made from people at my level.
Management rewarded me for correcting problems.
Management clearly expected me to improve work unit procedures and practices.
I felt free to make recommendations to management above me to change existing practices.
Good ideas did not get communicated upward because management above me was not very approachable.
Would the task environment for a cellular phone company contain the same elements as that for a government welfare agency?Discuss.
Why do you think many managers are surprised by environmental changes and unable to help their organizations adapt? Can a manager ever be prepared for an environmental change as dramatic as that
How would you characterize the main economic, legal-political, and sociocultural differences influencing the relationship between the partners in Shui Fabrics? What GLOBE Project dimensions would
How would you define Shui’s core problem? Are sociocultural differences the main underlying cause of this problem? Why or why not? How would you handle the conflict with your boss back in the
Do the clinical trials in Albania. You’ll be able to bring the drug to market faster and cheaper, which will be good for AH Biotech’s employees and investors and good for the millions of people
Do the clinical trials in the United States. Even though it will certainly be more expensive and time-consuming, you’ll feel as if you’re living up to the part of the Hippocratic Oath that
Do the clinical trials in Albania, and if the drug is approved, use part of the profits to set up a compassionate use program in Albania, even though setting up a distribution system and training
I reach out to people from different cultures.
I frequently attend seminars and lectures about other cultures or international topics.
I believe female expatriates can be equally as effective as male expatriates.
4. “One of the trickiest files for the prime minister [of Canada] will be relations with the United States. The two countries are drifting apart.”
3. “In developing countries . . . there is much greater awareness now than there used to be of the nature and pervasiveness of imperialism.As a result, in some countries there is mounting
2. “On the surface, President Bush’s week-long swing through northeast Asia has been a strong contrast with his recent storming (and, some say, stumbling) excursion with Latin America. And no
1. “In Muslim and developing countries the image of America is skewed by north/south, east/west economic inequality, by longstanding, direct grievances over foreign policy.”33
4. How can those who live outside of Africa contribute to development of its human and natural resources, to combating poverty and disease on this continent, to promoting peace and better governance?
3. What are the implications that in Africa, 900 million inhabitants live in the countryside, while rapid urbanization is under way?
2. Where is sub-Saharan Africa, and how does it differ from the rest of the continent?
1. How has past European colonialism impacted today’s Africans?
6. What impact do geography and climate in various parts of Europe have on a people’s culture and economy?
5. What are some of the specific European countries whose cultures facilitate synergistic relations with neighbors and which ones are seemingly unsynergistic (e.g., more combative, less cooperative)?
4. Why are the nations in Northern Europe concerned about the less economically developed countries in Southern Europe?
3. How is the development of a single continental market strategy in Europe going to affect the global market?
2. What are the implications of changes in the balance of religious adherents within Europe (e.g., Christians, Muslims, and Jews)?
1. Why is some understanding of European history so important to comprehending the EU and related continental developments today?
5. With the expansion of global terrorism and insurgencies in Asia, as well as disease epidemics, what cautions should you observe in travel to the region?
4. Why is it important for you to increase your knowledge and skill in Asian languages, negotiation styles, and business practices?
3. What cross-border commonalities have you observed in this study of Asian cultures?
2. What advantages do overseas Chinese have in many Pacific Basin countries?
1. What is involved as a traditional Asian society transitions into a modern one?
5. Why are North America, Europe, China, and Japan so interested in Latin America?
4. How do you envision the future of indigenous peoples or Amerindians in Latin America?
3. What is the significance of Portuguese culture and language in Brazil, in contrast to Spanish culture and language elsewhere in Latin America?
2. Why do the Central American states need to finalize their negotiations for regional economic trade and development?
1. What is most striking to you about the contemporary development of Mexico?
6. What are your reactions to this quote from Reza Aslan in his book, No God but God: The Origins, Evolution and Future of Islam (New York: Random House, 2005):“What is taking place now in the
5. How could the implementation of synergistic relationships benefit Iran, Iraq, Lebanon, Syria, Palestine, and Israel?
4. What major differences do you perceive between Egypt and Saudi Arabia?
3. How has traditional, nomadic Arab tribalism adapted to accelerating social and economic changes of the last century?
2. What do you know about the Islamic contributions in the Middle Ages and thereafter to science and medicine, art and architecture, trade and travel?
1. Have you ever read the Koran, eaten Middle Eastern foods, or made friends with an Arab whether Muslim or Christian?
5. Why should world-class corporations have a foreign deployment system? Overall, what does such a system entail? How can global leaders advance cross-cultural skills among their workers or members?
4. What is your understanding of being “cosmopolitan”? How can you promote this approach or mind-set in yourself and others?
3. Why does a relocation assignment pose a challenge to one’s sense of identity? What are culture and reentry shock? How can these phenomena be avoided or delimited?
2. Why are so many workers leaving their culture of origin to work abroad, despite the many difficulties encountered? What are the responsibilities of communities and organizations in facilitating
1. Explain the concept of the transitional experience and its many manifestations. Apply these insights to the university graduate going into the world of work, or civilian and military personnel
5. Why is it insufficient for global leaders to be global-minded thinkers? Why is taking a systems approach also important?
4. What basic skills must a global leader have to build up a culturally synergistic organization?
3. There are many examples of cross-cultural organizational conflicts and problems. Think of one and determine the root causes of the conflict. Then answer: How would you create a culturally
2. What are some best strategies global business leaders should take to mitigate these difficulties?
1. Why is it difficult to achieve cultural synergy in multinational organizations?
4. How is global work performance improved by the practice of HRD management, mentoring and coaching, ethical behavior, and appropriate technology transfer?
3. How does the global marketplace benefit from the activities of innovators and entrepreneurs?
2. What other personal and professional qualities should global leaders cultivate?
1. Why are cross-cultural sensitivity and skills so important for the success of global leaders?
4. Do you believe your organization or educational institution values diversity? Why or why not and give specific examples.
3. What cross-cultural organizational experience that you were involved in was difficult for you? How was it difficult, and how would you improve the situation?
2. Why is it important to take a systems approach to improving employee performance within multicultural organizations?
1. In what ways does a multicultural workforce impact an organization’s productivity?
4. What are the specific issues women may experience in business in specific countries in North America, South America, Europe, Asia, the Middle East, and Africa?
3. What is your personal view of women’s role■ In relationships?■ In family?■ In business?■ In politics?
2. What are the stereotypes of women that are believed and communicated in your culture?
1. What are the cultural expectations of women in your culture?
5. If you could be a person from another culture what culture would it be? Why?
4. What are the factors contributing to the rise or fall of a country in the view of other nations?
3. Do less developed countries always desire industrialization?
2. Have we lost our “curiosity” about other peoples and nations? Curiosity has been demonstrated to be an important trait of skillful global leaders.
1. Is the “Americanization of the world” happening as a function of globalization?
5. Why is lifetime learning essential in a knowledge culture?
4. How is the concept and practice of leadership changing? How can you become a global leader?
3. What is different about the emerging knowledge culture? How is it affecting the economy, organizations, and workers?
2. Why is it important to be open-minded and flexible with changes brought on by research, invention, discovery, and innovation?How can you anticipate such changes and stay on the leading edge of
1. What are some of the most significant trends and changes that you observe in society and the community, work and the global market? How can you personally deal with such changes?
5. Do our global business and political leaders have a high degree of observable emotional intelligence?
4. Apply the concepts in the chapter to any global dispute. Why are there as many unresolved issues?
3. How can you increase your styles of resolving conflicts when negotiating across cultures?
2. Become an astute observer of human behavior. As you observe the behavior of others in different situations what are the determinants?culture? personality? context?
1. As a negotiator list your strengths and your weaknesses. Write an action plan to become a more skillful negotiator.
5. How much time do you spend to understand another person’s perspective? Or do you prefer to try to persuade others to change and adopt your own perspective?
4. In your personal life, do you have many friends who are different from you? How are they different? Are they different in personality, ethnicity, culture, or are most of your friends of your own
3. How does your religion influence your values? Your beliefs?Your behavior? Who you associate with?
2. How do you prefer to communicate? Direct? Indirect?
1. How does your culture tell you how to communicate and behave and what are the messages that you feel are consistently reinforced?
5. In five years, with your “futurist hat” on, how would you describe our “global world.”

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