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business
understanding business ethics

Questions and Answers of Understanding Business Ethics

Build a written profile of the person, considering the various factors described in this chapter.Take into account age and generation, communication style, personality, status in the organization,
What keywords and terms should you build into your response?
How can you accommodate the need to address at least two different audiences?
And who will probably make the actual hiring decision?
Can you figure out who will read your application initially?
Does it list any qualifications or qualities you don’t have? Can you think of ways to cover for these missing attributes or bridge to proven capabilities you do have?
What clues does this give you about how to present yourself in a résuméin terms of the following:qualifications and experience personal qualities any less obvious factors you can cite to suggest
What can you tell about the company—is it formal and highly structured? Does it value innovation and new thinking? What kind of “personality” does it have?
What kind of problems do you think the hired person is likely to face?
What are the most important qualifications? Personal qualities?
How would you describe the person they’re looking for? Be as specific as you can.
If you come from different countries and cultures, can you find differences?Similarities?
What else should have been included?
Which do you disagree with?
Which described qualities do you agree with?
What is its communication style and the preferred channels?
What are the company’s strengths and competitive advantages?
What challenges does it face? Who are the competitors?
What are the organization’s immediate and long-range goals?
What behaviors are discouraged?
What is rewarded? Who is valued?
whom?
How does the enterprise frame its mission? Express its values?How are decisions made—and by
Embrace diversity in all directions. This includes people older and younger than ourselves.
Ask questions—you can’t be an interesting person unless you are interested in the thoughts of others. Ask the other person’s opinion before stating your own—“What do you think about . . .
Respect other people’s religious, political and cultural feelings without anger or impatience. Make an effort to understand—you don’t have to agree.
Assess the environment and don’t start out too casually. In case of doubt, begin more formally. Once you’ve said,“Hey Mandy, what’s happening?” it’s hard to go back to “How are you,
How she feels about the subject and her comfort level with it Attitude toward innovation and change Preference for ideas that he originates (or thinks he originates)
What the supervisor already knows about the subject. What more might he need to know?Any prior experience with the subject?
What is the best time of day to approach him?(Salespeople often aim for after lunch.)What are her hot buttons?
PowerPoint? Formal or informal reports?What kind of explanations does she prefer: Big-picture?Detailed? Logical?Statistical?
How does he prefer to receive information: e-mail, in person, letter, phone, text, social media channel?
What is her relationship to you, both by position and inclination?
Any apparent pro or con feelings toward people your age? Either gender?
What makes him happy?Angry? Frustrated? Bored?Does she have a sense of humor? (Assume not)Is he comfortable with emotions? (Assume not)
General confidence level and apparent insecurities?Sensitive to people’s concerns?
Likes confrontation or avoids it?
Open to new ideas? Willing to take risks?
Decision-making style:Slowly or quickly? Based on what?
Management style: Fair, consistent? Or plays favorites?
Problems and challenges:What keeps her up at night?Leadership style: Top-down, collaborative or somewhere in between?
What does he care about?What interests her?What are his strengths, weaknesses?
2. From a lawyer’s perspective: Imagine that you are assigned to a case similar to the one of Kitty Genovese. Your supervisor, who is unfamiliar with psychological research, asks you to provide
1. Starting with the theory that diffusion of responsibility causes responsibility for helping to be shared among bystanders, Latané and Darley derived the hypothesis that the more people who
7. The group in an experiment that receives no treatment is called the group.
6. A psychologist wants to study the effect of attractiveness on willingness to help a person with a math problem.Attractiveness would be the variable, and the amount of helping would be the variable.
5. Match each of the following research methods with its primary disadvantage: 1. archival research 2. naturalistic observation 3. survey research 4. case study a. The researcher may not be able to
4. Match the following forms of research to their defi nitions: 1. archival research 2. naturalistic observation 3. survey research 4. case study a. directly asking a sample of people questions about
3. An experimenter is interested in studying the relationship between hunger and aggression. She decides that she will measure aggression by counting the number of times a participant will hit a
2. To test this explanation, a researcher must state it in terms of a testable question known as a .
1. An explanation for a phenomenon of interest is known as a __________.
LO 3-4 How do psychologists establish cause-and-eff ect relationships in research studies?
LO 3-3 What research methods do psychologists use?
LO 3-2 What role do theories and hypotheses play in psychological research?
LO 3-1 What is the scientifi c method?
2. From the perspective of a health-care provider: How would you explain the placebo effect and the role of endorphins to patients who wish to try unproven treatment methods that they fi nd on the
1. How might psychologists use drugs that mimic the effects of neurotransmitters to treat psychological disorders?
5. Endorphins are one kind of , the chemical“messengers” between neurons.
4. The gap between two neurons is bridged by a chemical connection called a .
3. Just as electrical wires have an outer coating, axons are insulated by a coating called the .
2. Neurons receive information through their and send messages through their .
1. The is the fundamental element of the nervous system.
LO 53 How does the nervous system communicate electrical and chemical messages from one part to another?
LO 52 What are the basic elements of the nervous system?
LO 51 Why do psychologists study the brain and the nervous system?
2. From the perspective of a medical professional: How would you explain the risks of using steroids to a teenager who wished to put on weight and muscle to be stronger to play football?
1. In what ways is the “fi ght-or-fl ight” response helpful to humans in emergency situations?
5. The emerging fi eld of studies ways in which our genetic inheritance predisposes us to behave in certain ways.
4. Maria saw a young boy run into the street and get hit by a car. When she got to the fallen child, she was in a state of panic. She was sweating, and her heart was racing. Her biological state
3. In the peripheral nervous system, the division controls voluntary movements, whereas the division controls organs that keep us alive and function without our awareness.
2. The central nervous system is composed of the and the .
1. If you put your hand on a red-hot piece of metal, the immediate response of pulling it away would be an example of a(n) .
LO 6-2 How does the endocrine system aff ect behavior?
LO 6-1 How are the structures of the nervous system linked?
2. Match the portion of the brain with its function a. medulla b. pons c. cerebellum d. reticular formation 1. Maintains breathing and heartbeat. 2. Controls bodily balance. 3. Coordinates and
1. Match the name of each brain scan with the appropriate description: a. EEG b. fMRI c. PET 1. By locating radiation within the brain, a computer can provide a striking picture of brain activity. 2.
3. U.S. government bonds compete with corporations for investors’ dollars.Check out the different types of bonds the federal government offers and list the types most appealing to you. (Hint: See
5. Consider the companies added and subtracted from the Dow Jones Industrial Average over the past five years. (Go to www.djaverages.com , then proceed to Dow Jones Learning Center to learn more
2. What is meant by the term “front of the house”?
3. What are the key reasons that firms do ratio analysis?
2 Identify the six steps in the accounting cycle.
2. Identify the four elements of the promotion mix.
3. Would you like to see a blog for this course? For your school?
2. What are the advantages and disadvantages of reading such blogs?
1. What kind of subjects are covered in each blog?
4. In small groups, discuss whether you are purchasing more goods using catalogs and/or the Internet and why. Do you look up information online before buying goods and services? How helpful are such
3. Many students shy away from careers in selling, often because they think they are not outgoing enough or that salespeople are dishonest or pushy.Prepare a one-page document about your experience
1. Using at least two different media—a newspaper, magazine, television, radio, the Internet—choose two ads you consider effective and two you find ineffective. Be prepared to explain your
Many small-business owners have no idea how to begin selling goods online.Several free websites have been developed to help them get started with tasks from setting up their site to doing online
3. One scarce item in the future will be water. If you could think of an inexpensive way to get water from places of abundance to places where it is needed for drinking, farming, and other uses, such
3. What stage of the product life cycle is Dream Dinners currently in? Why did you make that choice?
2. What are the steps in the new-product development process?
1. In what classification of consumer products would you consider Dream Dinners? Why did you select that category?
Go to Monster.com and search for the article “100 Potential Interview Questions.” This article lists some of the more common questions asked during an interview. Click on the questions for advice
1. Why is employee turnover very costly for companies?
Sometimes understanding differences in employees’ personalities helps managers understand how to motivate them. Find out about your personality by going to the Human Metrics website
3. What is meant by Six Sigma?Your job right now is to finish reading this chapter. How strongly would you be motivated to do that if you were sweating in a room at 105 degrees Fahrenheit?Imagine
2. What are Seventh Generation’s four sustainability goals?
1. What is the social mission of Seventh Generation?
One of the difficulties of engaging in global trade is the constant shift in exchange rates. How much do exchange rates change over a 30-day period?Research this by choosing five currencies (say, the

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