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computer sciences
information systems

Questions and Answers of Information systems

Suppose you work for the university and have access to student, class, professor, department, and grade data. Assume the student data includes students’ home address, high school, and prior
Explain how a set of If/Then rules could be used to select a supplier. Give an example of five rules that would be pertinent to this problem. Given the nature of a dive shop’s product, and the size
Do you think a data warehouse is appropriate for DSI? Why or why not? Figure 8-9 implies that data marts require the existence of a data warehouse, but this is not always the case. DSI could
The list below shows a set of customers that a company has and their RFM scores. Answer the following questions using information from the list.a. Which of the customers should the company focus
Consider this question from a business intelligence perspective. a. What might Shoppers Drug Mart or a grocery chain do with data that correlates a particular customer to that customer’s purchases
Describe market-basket analysis and explain how a grocery store could perform such an analysis using its club card data. Suppose the lift of high-quality dog food and premium cheese is 3.4. Explain
Mary Keeling owns and operates Carbon Creek Gardens, a retailer of trees, garden plants, perennials, annual flowers, and bulbs. “The Gardens,” as her customers call it, also sells bags of soil,
1. What process would you use to identify your choice of a first round athletic draft? 2. Is choosing athletes any different from hiring any other kind of employee? 3. Why do you think these
1. Explain how reporting systems could be helpful to you.2. Show the structure of one or two reports that you could use to identify poorly selling models. How would you structure the reports to
Choose one of the following basic business processes: inventory management, operations, manufacturing, HR management, or accounting/financial management. Use the Internet to identify three vendors
Distance learning is an application of inter organizational information systems. Although it may seem odd to label students as organizations, they are customers, in the same sense that consumers are
1. Define capital, human capital, and social capital. Explain how these terms differ. 2. How does the expression “It’s not what you know, but who you know that matters” pertain to the terms you
1. How hard would it be for BuyATab to sign its first customer?2. Many others might have had this same problem, but why didn’t they think of developing a solution? 3. Why wouldn’t the credit
Using the knowledge you have gained from this chapter, summarize the roles that you think users should take during an information systems development project. What responsibilities do users have? How
If you ask users why they did not participate in requirements specification some of the common responses include the following. a. “I wasn’t asked.” b. “I didn’t have time.” c. “They
Assume that you are a project manager charged with developing the implementation plan to switch from driving on the right side of the road to the left. Which conversion approach would you use and why?
1. What do you think is Chantelle’s biggest asset to an employer? 2. How would you decide how and when to change jobs? 3. How have jobs and careers changed in the past 20 years? (Hint: How many
Email or Free mail? 1. What are the benefits and risks that Provident faces when considering maintaining their own email system or moving to services such as Gmail? 2. How is email different, if at
Figure 11-3 shows illustrates the links between industry structure, competitive strategy, value chains, business processes and information systems. As we have learned in this chapter, there can be
Research the IT architecture at your university or college. Is there an available IT architecture and do you have enterprise architects? What IT architectural issues can you see developing and how
Consider two car repair shops. One is newly renovated, has a bright, clean reception/office area at the front of the shop and standard company overalls for all employees. It has just invested in a
The goal of IS governance is to improve the benefits of an organization’s IT investment over time. However, people who are accountable for governance usually do not manage directly but rather sit
Explain how IS governance and IS audit are related. Can a firm complete an IS audit without having IS governance in place? Can IS governance exist without an IS Audit?
COBIT is just one method for developing a document to support IT governance. Identify reasons why companies would choose not to use COBIT for an information systems audit. Search the web for at least
1. In your opinion, will millions, perhaps billions of dollars be wasted in unnecessary compliance with Sarbanes-Oxley and the Budget Measures Act? 2. In the long run, will these acts hamper North
Governance at Pacific Blue Cross 1. What are the various roles of decision-making participants at PBC? 2. How important is communication and buy-in to implementing the new system? 3. Can you think of
Find the cheapest way possible to purchase your own credit report. Several sources to check are equifax.com, experion.com, and transunion.com. a. Search for guidance on how best to review your credit
Suppose you lose your company laptop at an airport. What is more valuable the laptop or the data? Under what circumstances should you now focus on updating your resume?
Suppose Akbar’s company, noted earlier in the chapter introduction, is located in a hurricane zone and that it has been given 36 hours’ warning that a serious, category 4 hurricane is headed its
1. Why do you think this situation has occurred? 2. Who has been harmed (if anyone), or is this a “victimless” situation? 3. Are the registration procedures adequate? What changes, if any, would
Describe the information age and differences among data, information, business intelligence and knowledge.
Identify the different departments in a company and why they must work together to achieve success.
Explain systems thinking and how management information systems enable business communications.
Describe and compare the different roles and responsibilities in information technology.
Explain why competitive advantages are temporary.
Describe Porter's Five Forces Model and explain each of the five forces.
Compare Porter's three generic strategies.
Demonstrate how a company can add value by using Porter's value chain analysis.
1. What might have happened to Apple if its top executives had not supported investment in iPads? 2. Why would it be unethical for Apple to sell its iTunes customer information to other
1. Choose one of the companies described and explain how it could use a chief information officer (CIO), chief technology officer (CTO) and chief privacy officer (CPO) to improve business. 2. Why is
1. Draw a diagram of the supply chain for a fish fillet from the ocean to the restaurant table in Japan. Then include the flow of information into the picture. Describe where IT is used to enable the
1. What are the privacy and security issues with Google Latitude? 2. If users can lie about the IR location, is this tool very effective? 3. What are the advantages of using an LBS? 4. If you want to
Identify the benefits of a connected world.
Identify the challenges of a connected world.
Compare disruptive and sustaining technologies, and explain how the internet and www caused business disruption.
Explain Web 2.0 and identify its four characteristics.
Explain how Business 2.0 is helping communities network and collaborate.
Describe the three Business 2.0 tools for collaborating.
Describe Web 3.0 and the next generation of online business.
1. How is WTC using telecommunication and network technologies to improve its competitive advantage in the professional sports broadcasting industry? 2. Describe the different types of network
1. Why did the development team pilot the Explorer project on the Sunshine Coast mainland rather than Fraser Island?
Describe the advantages of e-business.
Compare the four categories of e-business models.
Describe the seven e-business tools for connecting and communicating.
Identify the five challenges associated with e-business.
Explain the different wireless network categories.
Explain the different wireless network business applications.
Identify the challenges of business mobility.
1. How has Amazon used technology to revamp the bookselling industry? 2. Is Amazon using disruptive or sustaining technology to run its business? 3. How is Amazon using intranets and extranets to run
1. Criticism of this tablet relates to its slowness and its non-agile touch screen. Will this affect the marketability of this product? 2. Do you think a smartphone or a tablet would be a better way
1. Is social media a passing fad, or a valuable new way of managing communication? Why? 2. Do you agree that investments in social media are more likely to provide a higher return on investment than
1. Did new media help the political winners, or were those who won more aware of the new media? 2. Apart from those described in the case, are there other new media which could be employed in a
Explain the importance of decision making for managers at each of the three primary organisation levels, along with the associated decision characteristics.
Define critical success factors (CSFs) and key performance indicators (KPIs), and explain how managers use them to measure the success of MIS projects.
Classify the different operational support systems, managerial support systems and strategic support systems, and explain how managers can use these systems to make decisions and gain competitive
Describe artificial intelligence, and identify its five main types.
Explain the value of business processes for a company and differentiate between customer-facing and business-facing process.
Differentiate between business process improvements, streamlining and reengineering.
Demonstrate the value of business process modeling, and compare As-Is and To-Be models.
Describe business process management and its value to an organisation.
1. What are the advantages for an airline of using a revenue management system? 2. Are revenue management systems a competitive advantage or simply a new necessity for doing business in the airline
1. Do you think that Australian Vintage made the correct decision when it contracted a technical consultancy to oversee its application integration? Why or why not? 2. Part of the business process
Describe the six major categories of hardware, and provide an example of each.
Identify the different media types found in networks.
1. Identify the different computer categories and explain their potential business uses. 2. Explain the difference between primary and secondary storage.
List the common input, output and communication devices.
Describe the eight categories of computers by size.
Define the relationship between operating system software and utility software.
List and describe the four components that differentiate networks.
Compare the two types of network architectures.
Explain topology and the different types found in networks.
1. Will e-books, as read on a Kindle or other e-reader, eventually phase out the conventional print book? Why or why not? 2. Kindle is designed just for reading. Other tablet computers such as the
1. What do you understand by carbon footprint and how can IT play a role in reducing carbon footprints? 2. What is Green IT? What are the benefits of Green IT? 3. How did Softsource benefit from
1. Whittlesea needs to achieve a balance between short-term expenditure and long-term service provision which is reflected in their implementation principles. How well do you think these principles
Explain the business benefits associated with successful software development.
Describe the seven phases of the systems development life cycle.
Summarise the different software development methodologies
Explain project management, the triple constraints, and the project stakeholder's and executive sponsor's roles in choosing strategic projects.
Explain how project stakeholders choose strategic projects.
Describe the two primary diagrams most frequently used in project planning.
Explain the three different types of outsourcing, along with their benefits and challenges.
1. Australia Post has had to change the way it operates over the 200 years it has been in business. What are the disruptive technologies Australia Post has had to deal with? 2. How did Australia
1. Suggest three reasons for the blow out in costs for the myki system? 2. Why would a system like this cost $494 million to develop if all went well?
1. TradeMe has become a very successful company, consistently making a profit from its C2C activities. What is TradeMe's e-business model and why has it been so successful? 2. Other major websites,
1. One of the problems with DIA's baggage system was inadequate testing. Why is testing important to a project's success? Why do so many projects decide to skip testing? 2. Evaluate the different
Explain enterprise architecture and its three primary types.
Identify the three primary areas associated with information infrastructure.
Describe the characteristics of infrastructure architecture.
Explain the three components of a sustainable enterprise infrastructure along with their business benefits.
Identify the environmental impacts associated with MIS.

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