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essentials organizational behavior

Questions and Answers of Essentials Organizational Behavior

3. Distinguish different bases of power.
4. Identify organizational factors which enhance the power of departments.
5. Differentiate between influencing techniques and the tactics of organization politics.
6. Identify the characteristics of individuals most likely to engage in political behaviour.
7. Explain how women use and are affected by organization politics.
Identify the potential sources and consequences of stress, and describe techniques for managing stress.
Demonstrate two ways of creating a culture for change.
Identify forces that act as stimulants to change.
Show how national culture can affect the way organizational culture is interpreted.
Describe a positive organizational culture.
Demonstrate how an ethical culture can be created.
Demonstrate how organizational structures differ, and contrast mechanistic and organic structural models.
Describe the characteristics of the virtual organization, the boundaryless organization, and leaner organizations.
Identify the characteristics of the three most common organizational designs.
Identify the six elements of an organization’s structure.
Differentiate between the traditional and interactionist views of conflict.
Describe the political mapping process and its advantages.
Determine whether a political action is ethical.
Identify the causes and consequences of political behavior.
Define organizational politics and describe why politics exist in organizations.
Determine how power affects people.
Describe the five bases of power.
Describe how organizations can find or create effective leaders..1. Define power.
Address challenges to the effectiveness of leadership.
Demonstrate the role mentoring plays in our understanding of leadership.
Describe the roles of ethics and trust in authentic leadership.
Contrast charismatic and transformational leadership.
Assess contingency theories of leadership by their level of support.
Contrast leadership and management.
Compare the effectiveness of interacting, brainstorming, and the nominal group technique.
Explain the implications of diversity for group effectiveness.
Contrast the benefits and disadvantages of cohesive groups.
Show how group size affects group performance.
Discuss the dynamics of status in group behavior.
Define group, and identify the five stages of group development.
Show the value to OB of systematic study.
Identify the challenges and opportunities managers have in applying OB concepts.
Describe the two major forms of workforce diversity and give examples of how workplace discrimination undermines diversity effectiveness.
Identify the key biographical characteristics and describe how they are relevant to OB.
Define intellectual ability and demonstrate its relevance to OB.
Contrast intellectual and physical ability.
Compare and contrast the major job attitudes.
Define job satisfaction and show how we can measure it.
Identify four employee responses to dissatisfaction.
Discuss whether emotions are rational and what functions they serve.
Describe the validity of potential sources of emotions and moods.
Show the impact emotional labor has on employees.
Describe affective events theory and its applications.
Contrast the evidence for and against the existence of emotional intelligence.
Identify strategies for emotion regulation and their likely effects.
Describe the Myers-Briggs Type Indicator (MBTI) personality framework and the Big Five model, and describe their strengths and weaknesses.
Identify the three traits of the Dark Triad, and describe the contrasting ideas of the approach–avoidance framework.
Identify Hofstede’s five value dimensions of national culture.
Define perception, and explain the factors that influence it.
Explain attribution theory, and describe the common shortcuts used in judging others.
Identify the common decision biases or errors.
Define creativity, and describe the three-stage model of creativity
Evaluate the applicability of early theories of motivation.
Demonstrate the differences between self-efficacy theory, equity theory, and expectancy theory.
Identify the implications of employee job engagement for management.
Describe the job characteristics model and the way it motivates by changing the work environment.
Identify the motivational benefits of intrinsic rewards such as employee recognition programs.
Describe the communication process and formal and informal communication.
Contrast downward, upward, and lateral communication.
Compare and contrast formal small-group networks and the grapevine.
Show how channel richness underlies the choice of communication channel.
Show how to overcome the potential problems in cross-cultural communication.
Analyze the growing popularity of teams in organizations.
Contrast the five types of teams.
Show how organizations can create team players.
List the dominant values in today's workforce? LO.1
Describe the relationship between satisfaction and productivity? LO.1
Explain the theory of cognitive dissonance? LO.1
Summarize the relationship between attitudes and behavior? LO.1
Explain how two people can see the same thing and interpret it differently? LO.1
Summarize attribution theory? LO.1
Outline the learning process? LO.1
Describe the eight categories in the MBTI personality framework? LO.1
Identify the "Big Five" personality variables and their relationship to behavior in organizations? LO.1
Describe the impact of job typology on the personality/job performance relationship? LO.1
Differentiate felt from displayed emotions? LO.1
Identify the six universal emotions? LO.1
Explain gender differences to emotional reactions and reading others? LO.1
Describe ways in which emotions influence work-related behavior? LO.1
Outline the basic motivation process? LO.1
Describe Maslow's hierarchy of needs theory? LO.1
Contrast Theory X and Theory Y? LO.1
Differentiate motivators from hygiene factors? LO.1
List the characteristics that high achievers prefer in a job? LO.1
Summarize the types of goals that increase performance? LO.1
Contrast reinforcement and goal-setting theories? LO.1
Explain equity theory? LO.1
Clarify the key relationships in expectancy theory? LO.1
Physiological needs: Include hunger, thirst, shelter, sex, and other bodily needs? LO.1
Safety needs: Include security and protection from physical and emotional harm? LO.1
Social needs: Include affection, a sense of belonging, acceptance, and friendship? LO.1
Esteem needs: Include internal factors such as self-respect, autonomy, and achieve- ment and external factors such as status, recognition, and attention? LO.1
Employees inherently dislike work and, whenever possible, will attempt to avoid it.? LO.1
Since employees dislike work, they must be coerced, controlled, or threatened with punishment to achieve desired goals? LO.1
Employees will avoid responsibilities and seek formal direction whenever possible? LO.1

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