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fundamentals of management

Questions and Answers of Fundamentals Of Management

On the basis of what you wrote in response to Exercise Task 1, do you think your boss will change his mind? If yes, exactly what will persuade him to change his mind? If no, what other actions could
With this background in mind, compose a written proposal for your boss, outlining your position. Be sure to emphasize your fundamental concern—that the marketing department must understand the
What is the culture of your college, university, or place of employment? How clear is it? What are its most positive and its most negative characteristics?
What is your opinion of whistle-blowing? If you were aware of criminal activity in your organization but knew that reporting it would probably cost you your job, what would you do?
Do organizations have ethics? Why or why not?
You’re the founder and owner of a small media company, and Netflix has indicated an interest in buying your business. In addition to price, what other factors (if any) are important to you?
You’re a Netflix employee, and Reed Hastings has just stopped by your desk. “I’d like to know,” he says, “what you like most and least about working here.” How do you think you might
Discuss some of the ways the principles of behavioral management and operations management can throw light on the Steinway process. How about the contingency perspective? In what ways does the
Are there any other options for accomplishing your goal of reducing costs?
What are the primary obstacles that you might face in trying to implement each of your three options?
Which is the most costly option in terms of impact on other parts of the organization, not in terms of absolute dollars? Which is the least costly?
Carefully examine each of your three options. In what ways might each option affect other parts of the organization?
What one thing can you do today to make better use of your time? Try it to see if your time management improves.
Think of a task that you regularly perform and that, if you were being perfectly honest, you could label not urgent and not critical. How much time do you spend on this task? What might be a more
Now spend some time interpreting your score, examine the assessment of your current use of time and the suggestions for how you can improve your time management. In what ways do you agree and
Visit one of the websites of Franklin Covey (the firm cofounded by Stephen Covey) and locate a time management survey. If you cannot locate one associated with Franklin Covey, many others are
Young, innovative, or high-tech firms often adopt the strategy of ignoring history or attempting to do something radically new. In what ways might this strategy help them? In what ways might this
Watch a movie that involves an organization of some type. Harry Potter, Avatar, The Avengers, Flight, and Up in the Air would all be good choices.Identify as many management activities and skills as
The text notes that management is both a science and an art. Recall an interaction you have had with someone at a higher level in an organization(manager, teacher, group leader, or the like). In that
Describe the systems perspective. Why is a business organization considered an open system?
What three basic levels of management can be identified in most organizations? How precise are the lines differentiating these levels? In which of the basic areas do managers work?
critically evaluate the concept of leadership
describe in detail types of leaders and leadership styles
explain in detail the relationship between leaders and the characteristics of their followers
explain in detail the relationship between leaders and the situations in which they operate
Choose a business leader and describe their career in the context of the issues raised in this chapter.
To what extent are leaders born not made?
What are the characteristics of effective leaders? (Top tip: inevitably this will involve regurgitating many of the lists of research findings but you need to do much more than this. Compare and
What is post-heroic leadership and how did the concept arise?
The dark side of leadership.
Is leadership necessary?
Use the Web to research successful business leaders such as Warren Buffet, John C. Bogle, Inguar Kamprad, Ratan Tata and Alan Bond.Also research the leadership of Rosa Parkes. Synthesise the
Use the Internet to locate and research the career of one toxic leader who interests you. List the ways that they have damaged their organisations and suggest ways that their colleagues and followers
Go to: psychology.about.com/library/quiz/bl-leadershipquiz.htm and complete the quiz on leadership style. Do not take the results too seriously but as you answer the questions try to identify the
Go to http://www.leadership-expert.co.uk/7-tips-to-transformleadership/ and read seven useful tips on becoming a good leader.This site also has a range of good information on other topics such
Use the Internet to locate three examples of “toxic leaders” or“narcissistic leaders”. The example of Adolf Hitler is too obvious to be counted amongst your examples. On the basis of your
In a seminar, nominate four members and four business leaders (such as Michael Eisner, Harinda Singh, Gordon Wu and Meg Whitman).Allocate a business leader to each seminar member and arrange a
Choose an effective leader that you know well and list the personal qualities that you think helped them to be an effective leader.Compare your list with the list of characteristics of effective
Imagine that you are in a leadership position. What style of leader do you think you would be?
Go to your learning resources centre (i.e. library) and ask your learning resource facilitator (i.e. librarian) to direct you to a hard copy of Annual Review of Psychology, 2009. Turn to page 421 and
Use this chapter to identify as many different types of leader as possible. Write each different type on a file card and then shuffle the cards. Ask a friend to arrange the cards into groups so that
list two major ways that decisions may vary
discuss in detail different styles of making decisions
describe in detail the seven main stages of rational decision-making
describe five ways of generating alternative solutions to organisational problems
explain in detail how alternative solutions to organisational problems can be evaluated
draw up a decision matrix for a major choice you may need to make
describe briefly six common faults in making decisions
Why do people make bad decisions?
How do decisions differ from each other?
What different decision-making styles can managers adopt?
Is one decision style better than another?
What techniques and strategies would you use to ensure that decisions are properly implemented?
Use the Internet to obtain information about the following decisionmaking errors. For each error write two sentences about (a) what the error is, (b) why it is important and (c) an example:•
Use the Web and other sources to find out about the phenomenon of“Risky shift”.
Access the following website:http://www.mindtools.com/pages/article/newTED_00.htm. It gives details of the following decision-making tools:• Pareto analysis• paired comparison analysis• grid
Think of three managers (or other people you know well) and try to identify their decision-making style. Evaluate their success as decision-makers and summarise their impact on you and others
Analyse three decisions you have made in the last year. Identify ways that your decision-making process could be improved.
Identify an important decision (such as your choice of course options for next year). Perform a grid analysis to establish the best solution to the problem.
define control and give at least two examples of the dire consequences to organisations when control is lax
explain why control is necessary
draw a diagram of the components of a basic control system
describe in detail how targets and standards are set
describe briefly the following concepts:- hard outcomes, soft outcomes and- the characteristics of good standards of performance- control variety and the law of requisite variety
describe in detail the four main requirements of performance
explain how actual performance is compared with standards
explain how corrective action can be taken to remedy any variance between standard and performance
describe in detail different types of control system – especially feedforward, concurrent and feedback control
explain in detail the concept of a balanced scorecard
evaluate in depth the dangers of control systems
What financial objectives must we achieve in order to satisfy our shareholders (or stakeholders)?
What internal business process must we excel at in order satisfy our shareholders and customers?
How do we need to learn and grow in order to sustain our ability to change and improve in ways to achieve our vision?
How do we need to appear to our customers in order to achieve our vision?
What are the characteristics of a good control system?
Give examples how feed-forward, concurrent and feedback control could be used in two named organisations of your choice (e.g.college, restaurant, hospital, charity, etc.).
How do modern frameworks for organisational control differ from earlier ones – and why?
Surf the Web to find extra reading on the subject of management control. The following sites are excellent places to start your search:http://www.accel-team.com/control_systems/index.htm
Surf the Web to find information about famous failures of management control. The following sites are good places to start:http://www.projectsmart.co.uk/avoiding_project_failure.html
Log onto the Sage website and read the promotional material for their timesheet program, Carpe Diem.
Research the ways that Rupert Murdoch, Conrad Black and Azil Nadir(of Polly Peck) abused their position as guardians of their organisational control systems.
Choose an important activity of your life. Design a simple system to monitor and control the way it progresses.
Talk to two people from different organisations. Ask them about the control processes used in their work organisations and the effect that these processes have on them.
Think of a control system you have experienced. List the way that you and others have used the system to your own advantage
define and explain the concept of communication
explain in detail each of the five main stages of communication derived from the work of Shannon and Weaver
contrast verbal communication with non-verbal communication
list and briefly compare seven different communication channels
explain the effect of misuse in communication channels and list the changes a message is likely to undergo as it is repeated
draw a diagram depicting at least three kinds of communication network
briefly describe five important listening skills
explain the modifications which have been made to Shannon and Weaver’s communication model
give at least seven practical tips for writing reports and at least seven practical tips for making presentations
Draw a diagram of the communication process and then explain each stage.
What are the main barriers to good communication?
What is the importance of the “grapevine” to managers?
Use an information database such as AIB Inform or ProQuest to obtain longer articles on communication such as:Peter Richardson and D. Keith Denton (1996) “Communicating change”, Human Resource
Use your search engine to locate extra information on practical aspects of communication. Terms you could use are: communication;listening; non-verbal.
BBC Bitesize offers good but basic information that is useful in some cases. For example, if you have never written a memo, the advice on this site will help prevent basic mistakes.
There are a number of interesting websites which list the reasons why communications fail. A favourite is:http://youblog.typepad.com/the_youblog/2007/02/why_communicati.htm

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