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business
fundamentals of management
Questions and Answers of
Fundamentals Of Management
explain the methods by which knowledge can be managed
list the reasons why knowledge management is sometimes considered a current management fad
Should IT be regarded as one of the “big” functions in modern-day industry and commerce?
What do you think the next generation of IT will bring? (Hint, engage in “blue sky thinking” and then relate it backwards to the development of previous generations of IT.)
Compare and contrast one named B2C organisation with one named B2B organisation.
What are the main types of e-commerce? For each type give detailed, specific examples and compare and contrast each type of e-commerce.
It is possible to gain some first-hand experience of the IT function with vacation work or, perhaps, a management training scheme with short periods of work in different functions (“Cooks
Try IT and knowledge management using the Internet.
If possible talk to a manager working in IT. Try to get detailed answers to the following questions: What type of organisation is it?What are its goals? What is its basic transformation process? How
If possible talk to a manager working in e-commerce. Try to get detailed answers to the following questions: What type of organisation is it? What are its goals? What is its basic transformation
In a group of up to six colleagues, brainstorm products that you could set up as an e-commerce venture: (a) a B2B product or service and (b)a B2C product or service.
define the concepts of ethics and social responsibility
briefly describe five philosophical approaches to ethics name and give at least one example of three ways in which managers may act unethically
list nine ethical principles that should guide the behaviour of managers
describe in detail strategies for upholding ethical principles
list eight ethical principles that should guide the actions of organisations
list four ethical principles that should guide the actions of consumers and citizens
To what extent does the study of the philosophical roots help our understanding of social responsibility and ethics?
What are the ways in which both profit and not-for-profit organisations behave unethically?
What are the ways in which individuals, both as employees and private consumers, behave unethically?
What measures can senior managers take to ensure that their organisations are ethical and socially responsible?
How should individual employees react when they encounter a breach of ethics by other people at work?
Surf the Web to locate the ethical code of the professional body for a management function that interests you. Compare this with the equivalent ethical code for a similar professional body in another
Use your search engine to locate the annual reports of four organisations. Find out how they report their commitment to ethics and social responsibility. At least one of these organisations should be
Use the Web to locate as much information as you can about ethical controversies involving one of the following organisations:Benetton Haliburton Nestlésporting events (e.g. the Olympics, World Cup)
Write out a code of your own personal ethics.
Locate an ethics statement for your place of work or study. In addition identify the ethical structures that exist in your place of work or study.
Think of a socially irresponsible or unethical act that you have witnessed in the past and ask yourself the following questions:What was it that made the act socially irresponsible or unethical?Which
Imagine that there was a major ethical breach by a senior person at your work or place of study and that you were the only witness. Work out ways that you would handle the situation.
define fads and give examples of an classic historic fad
decide whether business process re-engineering is a recent management fad
define what is meant by a management guru and list the three main types
critically evaluate the work of Peter Drucker, Tom Peters and Michael Porter
briefly describe five techniques used to support false claims for management techniques
compare and contrast three main approaches in management research
describe two main measurement problems in management research
list three main characteristics of good management research compare and contrast a research study in management with a research study in medicine, chemistry, physics, psychology or engineering
Does the report have any scientific or practical merit? Does it make a significant advance in what we know about management or does it help us be better managers?
Are the authors clearly identified? Are their affiliations given? Are all of their vested interests clearly stated?
Does the report link to existing theory or practice? Does the introduction or literature review give accurate citations of important studies and include recent references?
What variables are measured? Are they clearly defined? Have any relevant variables, especially contextual variables, been missed?
How have the variables been measured? Are they sensitive, reliable and valid?
Is the sample appropriate? Does it sample the right people? How was the sample chosen? Is the sample big enough? Is there a control sample?
Is the research procedure clearly stated in sufficient detail for others to replicate the work?
Is the data reported in sufficient detail so that it can be evaluated independently? Generally this means that the sample size for each variable and its meaning and standard deviation are given.
Is the statistical analysis appropriate and rigourous. Generally, the weakest statistic is chi square. T-tests are better. Analysis of variance, regressions and correlations are good. Multiple
Do the conclusions follow from the analyses?
Are the wider implications of the research described? Are the conclusions integrated with existing literature? Are pointers for future research given?
Is the reference list adequate? Does it include publishing details of all the papers cited? Are the publishing details comprehensive and given in a systematic format such as the American
Is the style of writing clear? Are the sections in a logical order? Is it concise? Is it as easy to understand as possible?
With the aid of classic examples define a craze and describe the phases through which a craze is likely to pass.
Describe and evaluate Drucker’s contribution to the understanding of management.
Describe and evaluate Michael Porter’s contribution to the understanding of strategic management.
Outline the ways that apparent improvements may really be the result of chance factors.
Take 10 separate coins and flip them in the air. Count the number of“tails” (fails) that result. Remove all coins that were heads. Place all the tails in a circle and say “hocus pocus” or
Take a recent paper published by a professor in management(preferably from your own college or university). Evaluate that paper and compare its scientific merits with the work of Peters and Fahn
Discuss with your friends which of today’s management trends will turn out to be irrational fads.
Discuss with your friends which of today’s markets is about to crash.The housing market? China? Greece? India?
describe scientific management and the work of F.W. Taylor
describe the work of classical administrative theorists – especially the work of Fayol and Weber
list the seven management processes identified by Fayol and explain the distinction between a management process and a management function
explain the basic philosophy of Fordism and explain the management techniques involved
briefly describe “post-Fordism” and the reasons why it arose
explain the Hawthorn experiments and evaluate the influence of the Human Relations School of Management draw diagrams depicting three types of organisational system
explain the concepts of feedback, entropy and synergy evaluate the contributions of Fiedler and Woodward
Compare and contrast the contribution of F.W. Taylor (scientific management) with those of Elton Mayo.
Explain why the management schools of scientific management, administrative theorists, human relations and contingency theory evolved when they did.
Evaluate the extent to which modern managers use scientific management, administrative theory and human relations theory.
Was Fordism good or bad?
Outline the main aspect of systems theory and relate the concepts to a specific organisation that you have researched.
The first example of measuring the time it took workers to perform certain operations.
The contribution of Eli Whitley to an efficient factory system.
Who studied the economies achieved from specialisation of labour by studying workers manufacturing pins?
Why were civil servants in the USA forbidden to use stop watches(until 1949) after F.W. Taylor was questioned by a special committee of the US House of Representatives (1911–12)?
The company that first used a “production line”.
Page
describes three ‘long-term’ or ‘Kondratiev’ waves. There has since been a fourth wave and it is said we are starting a fifth wave.Use the Web to identify details of these later waves: what
To whom the concept of “operational research” is attributed. Where did he work?
What is Fielder’s “cognitive resource theory”. To which school of management does it belong?
Draw a time line stretching from 1800 to the year 2000. Position the following schools of management onto this time line: contingency theory, operational research, scientific management, human
Choose an organisation you know well and identify all the possible stakeholders. Then classify the stakeholders into three types: supply side, demand side and others.
Arrange a debate with other students to discuss the motion “On the whole, observing bureaucratic principles brings benefits to an organisation”.
Hold a seminar discussion on “the value of studying the history of management”.
Hold a brainstorming session on “the likely developments in management practice in the next 30 years”.
define planning and list the five main stages in the planning process
define and differentiate between mission and vision statements
differentiate strategic plans from tactical and operational plans
produce SWOT and PESTLE analyses for an organisation you know well
compare and contrast the dangers of three strategies: choose one strategy concerning size, one concerned with customers and one strategy concerned with adaptation
explain the nature of tactical plans and their place in the planning cycle
explain the nature of operational plans and their place in the planning cycle
explain the reasons for using PERT charts and draw an illustrative
Compare and contrast two methods of producing organisational strategies.
Select a local organisation (perhaps your college or university department, perhaps a charitable organisation or club that you know well) and conduct both a SWOT analysis and a PESTLE analysis for
Compare and contrast mission statements and vision statements.
Compare and contrast strategic plans, tactical plans and operational plans.
Evaluate the benefits and disadvantages of planning.
People often confuse mission statements and vision statements. Log on to the website associated with this book and and access “Web Based Exercise 2: Missions and Visions”. Then complete the table
Log on to the website associated with this book and access “Web Based Exercise 3: Planning Techniques”. Follow the instructions and produce an action plan and a Gantt chart. When you have
Search the Internet for mission statements – perhaps the mission statement of your employer, university or college. To what extent do you think people in the organisation find a mission statement
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