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fundamentals of management
Questions and Answers of
Fundamentals Of Management
Search the Internet for more information about the Marconi case study(hint: wikipedia. org and news.bbc.co.uk are good places to start).
Write a mission and vision statement for yourself!
Imagine that you are a member of a consultancy group that helps other organisations install management by objectives. You have received an enquiry from a small organisation that employs 100 people
Make a list of the six most important goals you wish to achieve in the next year. Examine these goals critically for their technical merit as objectives:• Are they clear?• Are they
Visit the Preactor website (http://www.preactor.com/onlinedemo/data/english/ standard%20demo/online-demo.html) to gain an impression of the complexity of operational planning. After a wooden
define the organising process and differentiate between formal organisational structures and informal ones
explain how you would design a job using the concepts of: division of labour – authority and responsibility- span of control – ergonomics
describe the types of teams, team roles and the factors that make teams effective
describe the following ways of scheduling work: flexitime –compressed working week – homeworking and teleworking – job sharing – contingency working – office sharing and hoteling
briefly explain the concept of functional organisational structures and differentiate between tall and flat structures to suggest ways of structuring jobs, managing . In particular, you should be
briefly explain the concept of divisional structures and itemise the three main ways of creating divisions
draw a diagram of a matrix organisational structure
draw a diagram of network organisational structures
explain the concepts of learning structures and itemise their five main characteristics
draw up a substantive table that systematises the advantages of functional, divisional, matrix and team structures
itemise four ways of co-ordinating the activities teams within an organisation
itemise five main dimensions of organisational structure
What are the advantages and disadvantages of work specialisation?
Do charities have organisational structures?
What are the different ways in which work can be scheduled?
What are recent trends in structuring organisations and why have they changed from traditional structures?
Search the Internet for organisational structures. You should try a number of organisations including governmental and charity organisations. Some useful examples of organisational structure are
Log on to the website associated with this book and access the file containing the organisation chart exercise. Examine the chart, locate the errors and a draw a new chart which does not contain
Draw up a job description for your role as a student. Compare your result with the model answer given on the website associated with this book.
With a group of fellow students discuss the different ways that work can be scheduled. Allocate one of the following roles to each member of the group:• single unmarried worker• married worker•
explain why organisational change may be necessary
list at least four covert ways that people can sabotage organisational change
describe at least four dimensions of change situations and suggest at least one way that these dimensions may converge
describe in detail Lewin’s three phases of organisational change and
describe at least one other writer’s categorisation of the phases of change
explain the ethical issues that may be involved in organisational change
list three techniques of changing the way an organisation analyses and solves problems, and two techniques of changing organisational structures
describe at least four techniques of changing behaviour in organisations
describe the role of change agents
explain the difficulties of evaluating the success of organisational change
list at least six factors that are thought to help the success of organisational change
explain at least three serious criticisms of research into organisational change
To what extent is the topic of organisational change a coherent academic subject?
Evaluate the contributions of Kurt Lewin to the topic of organisational change.
Compare and contrast the different types of organisational change.
Describe and synthesise at least three different writers’ analysis of the phases of organisational change and explain why these are important to managers.
Describe and compare the OD techniques of action research, teambuilding and survey feedback.
What factors would help to make an organisational change project successful?
Kurt Lewin has been called the grandfather of organisational change.Use the Internet to find information about him and to build up a picture of his contribution to the topic.
Enter the terms “success factors” and “organisational change” into your search engine and locate the lists produced by a number of organisations. Compare these lists and evaluate their
Search for an example of organisational change in your local area or in a sector of the economy that interest you. Appropriate search terms might be the name of your area, retailing, manufacturing
Choose an organisation that you know well and think of a change that it might consider (your present educational establishment or an organisation where you have worked would be good choices). List
Think of a change that you would like to make in an organisation that you know well. Decide how you would evaluate whether such a change is successful. List the OD techniques that you would use in
Find someone (friend or family) who has recently experienced an organisational change in the place where they work. Ask their opinions about:• the need for change• the phases the change went
Organise a mini-debate on the motion that “Most organisational change is motivated by senior management’s need to be seen doing things rather than a genuine need for change”. Speakers for and
list the four main stages involved in selecting employees
evaluate the advantages and disadvantages of four scientific methods of selection – especially their accuracy
list three main categories of training methods
describe briefly each of six methods of “off the job” training
explain the difference between training and development
describe briefly the concepts of learning skills, self-awareness and 360-degree feedback
explain the importance of motivating employees
compare and contrast three theories of motivation
Choose a job that interests you. Describe how you would recruit someone for this post. (This does not include the selection phase.)
Evaluate scientific research on the validity of different methods of personnel selection
What is fairness in recruitment and selection? How would you establish whether a selection method was unfair
Describe how three different theories of motivation can give practical guidance to managers wanting to motivate their subordinates
Look up the local website of Saville-Holdsworth Ltd (SHL), e.g.www.shl.com/shl/nz, www.shl.co.za or www.shl.com/SHL/hk or shl.com. Follow the trail site map; candidate helpline; practice tests;you
Look up other sites that give information about recruitment. One good source is the site at the University of Cape Town:www.careers.uct.ac.za/students/careering/articles/ selection.pdf. Often the
Go to the website http://www.nelsoncroom.co.uk and look at the material concerning online training.
Kolb and Fry’s learning cycle may be the most well-known example.However, other good descriptions of how managers learn are available. Use the Internet to locate at least two other cycles. Evaluate
Write two sentences about yourself under each heading of Roger’s seven-point plan.
Think of a job that you would like to do in, say, three years’ time. List the skills and knowledge needed to do that job. Then rate yourself on whether you have the knowledge and skills at present.
Imagine that you have been asked by your present employer, university or college to develop a one-day induction programme for people joining your organisation. Work out what training you would give.
define* the essential role of management and differentiate managers from operatives and specialists
explain the concepts of transformation, added value and organising people
distinguish between management processes and management functions
compare and contrast different types of managers when classified by ownership, relation to line functions, seniority etc
identify three general management skills and explain how their importance changes at different levels of management
list three characteristics of management work and
management roles
list the three competences sought most frequently by employers
describe the main psychological characteristics of typical managers
compare the approach and management style used several decades ago with the approach and management style used today
Compare and contrast the work of managers and non-managers.
Compare and contrast management processes with management functions
To what extent are managers, and their work, the same?
What skills and abilities do managers need in order to perform their work effectively? Compare your plans with those given on the website associated with this book.
Which two activities take up most management time?
The sample of a hundred activities was obtained from managers in manufacturing. To what extent would you expect the results to differ if the sample had been obtained from managers in a service
To what extent would you expect results to differ according to the level of managers involved?
Use the Web to research the career of an entrepreneur in whom you are interested.
Self-management is a key skill which is not covered in depth in this book. Spend an hour surfing Youtube viewing appropriate clips.Remember, time management is an important skill. Some appropriate
time management tips YP – Young Professional Time Management Tips why time management doesn’t work
list at least five types of commercial organisations, three types of voluntary organisation and three types of public sector organisation.You should be able to name two specific examples of each
briefly describe the advantages and causes of organisational culture
define organisational culture and list, with examples, two main components
briefly describe one- and two-dimensional ways of categorising organisational culture
describe the work of Hofstede and Trompenaars and give some examples of the differences they found between countries
briefly describe the difference between high context cultures and low context cultures
give five examples of possible cultural misunderstanding in non-verbal communications. identify four different types of legal systems and outline the impact this has on judicial and financial systems
define globalisation and list the possible problems of globalisation
identify five different stages of globalisation and put them in order on a scale simple-complex
Compare and contrast one, named unidirectional classification of organisational cultures with Cameron and Quinn’s classification.
Compare and contrast Hofstede’s analysis of national cultures with Trompenaar’s classification.
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