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human resources management
Questions and Answers of
Human Resources Management
Describe the components of a job description.
Explain the various job analysis methods.
Summarize the types of job analysis information.
Describe the types of information required for job analysis and the reasons for conducting it.
Describe strategic succession planning in today’s environment.
Explain what a firm can do when either a shortage or surplus of workers exists.
Summarize forecasting human resource availability.
Describe forecasting requirements.
Explain the human resource planning process.
Describe the strategic planning process.
Explain the various elements of a diverse workforce.
Discuss diversity management.
Describe the concept of diversity.
Describe sexual harassment in the global environment.
Explain the Uniform Guidelines related to sexual harassment, national origin, religion, and caregiver (family responsibility) discrimination.
Define and discuss affirmative action.
Define and operationalize types of employment discrimination.
Discuss who is responsible for ensuring equal employment opportunity.
Identify the federal laws affecting equal employment opportunity.
Explain the concept of equal employment opportunity.
Explain whether corporate social responsibility can succeed in the global environment.
Describe a social audit.
Explain corporate sustainability.
Describe the concept of corporate social responsibility.
Describe ethics training.
Discuss the importance of linking pay to ethical behavior.
Define human resource ethics.
Explain the importance of creating an ethical culture and code of ethics.
Discuss attempts at legislating ethics.
Describe sources of ethical guidance.
Explore the concept of business ethics.
Define ethics, corporate social responsibility, and corporate sustainability.
Describe the human resource management profession.
Identify ways that country culture influences global business.
Discuss human resource management issues for small businesses.
Describe the importance of employer branding.
Explain the importance of corporate culture and human resource management.
Identify the elements of the dynamic HRM environment.
Explain how HR serves as a strategic business partner.
Describe who performs human resource management activities.
Identify the human resource management functions.
Define human resource management.
Since the “test” for implementing a policy is only applicable to unionized work environments, do you think “personal appearance” ought to be a prohibited ground in human rights legislation?
Do you think an employer ought to be able to institute any type of dress code, including one dealing with body piercings? Why or why not?With the variety and extent of body piercings on many people,
What should the union do now? Explain your answer.Perhaps the biggest stories about unions and the work environment over the past couple of years has been the issue of sexual harassment and how
Should there be consequences for the employer for not dealing with the matter sooner?Why or why not?Perhaps the biggest stories about unions and the work environment over the past couple of years has
Is posting the decision in a place for all employees to see a sufficient consequence for the union? Why or why not?Perhaps the biggest stories about unions and the work environment over the past
Access the Canadian Industrial Relations Board website, where decisions of cases can be found. Also access the site of your provincial labour relations board (see Toolkit 10.1 above) and the link to
During a union organizing drive, labour and management will develop a plan to present their perspectives to employees. A goal of each side will be to collect information on the other that can be used
A group of students wants a health-food restaurant on their college campus. College administrators want a Tim Hortons franchise. Resources allow for only 1 food outlet.Divide the class into
Access to technology has been changing the dynamics in bargaining. Go to UNI Global Union at www.uniglobalunion.org and explore the various items in a global union in 150 countries that represents
Welcome aboard CUPE, a media story produced by the Canadian Union of Public Employees, tells the story of what unionized flight attendants can look for from their union and is probably a union
Sam Wong has decided to file a grievance with the shop steward, alleging that he was not promoted and a more junior (in seniority) employee was. Describe the steps in the grievance process and what
The negotiations between Grand Plumbing Services International and its union have become deadlocked. What form of bargaining power does each side possess to enforce its bargaining demands? What are
Your best friend has recently been appointed a shop steward of their work unit. You know the friend’s manager and feel the manager has always been fair in dealing with staff. What advice might you
What approach might an employer take to discourage employees from joining a union?What response might a union make?
One of your friends is a manager in a Canada-wide retail chain. All the stores in Ontario have just become unionized, and your friend is not sure how to treat the staff. What advice would you give?
What were the reasons the collective agreement was achieved?
What was the primary reason Copp became involved in labour relations?
What does Copp say is the most important asset of any airline?
What are the reasons for success in Jazz reaching a long-term collective agreement with its pilots?
If you were Anjana, what would you have done?Most organizations have policies and practices regarding absence from the workplace.These same organizations usually track and monitor attendance and will
Was there something else Anjana could have done? If so, what?Most organizations have policies and practices regarding absence from the workplace.These same organizations usually track and monitor
Do you think Anjana was correct in deciding to terminate Caleb when she did? Why or why not?Most organizations have policies and practices regarding absence from the workplace.These same
If an employer allows you to use your own smartphone at work for business purposes, should the employer be allowed to monitor emails? Why or why not?There are many sides to the issue of workplace
Few studies have considered the impact of monitoring on employee behaviour.Does it reduce crime and make workplaces safer and more productive? Or does it increase stress and result in an adversarial
Employers usually do not have policies on using the telephone at work. Why, then, do employers need to develop policies on monitoring the use of email, the Internet, social media, and other forms of
Conduct your own Internet search, using any search engine, under the heading of“employee discipline.” Share with your classmates what you learned and provide at least 2 URLs you found helpful.
Access the following sites, which discuss employee privacy rights in the workplace. Prepare a 1- to 2-page report summarizing what each site has to offer. Indicate if there are any areas of the site
Working in groups of 3 or 4, discuss the following questions:A. What would you do if you discovered that your employer was regularly following your tweets?B. Do you object to monitoring of employees?
Individually read the following scenarios. Then in groups of 4 to 5 students, determine if the situations are or are not fair. Explain your reasons. Be prepared to share your information with the
Your professor is dealing with a case where a student was alleged to have cheated on the final exam. Would documentation be important? If so, what type of documentation would be necessary?
You were recently promoted to a management position. One of your first tasks is to discipline one of your staff for an ongoing tardiness problem. What information do you need prior to the discipline
Pardeep works as a millwright in a sawmill. The company is considering redesigning its discipline procedures to be oriented toward positive discipline. What would be the advantages and disadvantages
Suki frequently posts tweets about her unhappiness at work and makes derogatory comments about her manager. Does her employer have the right to control what she tweets? Why? What might the employer
What is Nutrien’s approach to handling personal information?
According to Jacak, what does Nutrien’s privacy policy provide to employees?
Jacak states that respect is the “bedrock” to employee relations practices. What does this mean?
What does John Jacak in the HRM Close-up say are the most important aspects in a privacy policy?
Is it time for Jessie and Ashton to hire an HR person? How should a company determine if it is time to hire someone with this specialized knowledge and/or experience?
What performance management plan should be implemented for sales clerks? What performance management plan should be implemented for the inventory specialist?
Is there anything wrong, from an HRM perspective, with the expansion plans?
If a second location opens, how should new sales clerks be trained? Explain why this is the preferred method.
What unique benefits could This Makes Scents offer employees? Why did you select these items?
Jessie and Ashton had offered Sandra more money to stay in her current role with the company. What problems could have occurred if Sandra had accepted their offer?
How might employers ask employees about components of a total rewards program without creating unrealistic expectations?One answer is to ask employees, although there might be concern that by asking,
If you could build your own total rewards program, what would be the components?Explain your answer.One answer is to ask employees, although there might be concern that by asking, employees will have
Given that Ravi has no access to immediate funds and cannot give salary increases to other employees, what should he do next? Clearly outline a strategic plan of action that he should follow.Ravi
Why do you think Tracey did not care about her benefits? What should Ravi do to ensure that his other employees do not feel the same way?Ravi Singh sat at his desk and wondered what his next steps
How do you think the other employees learned about Bob’s salary? What could have been done to prevent this?Ravi Singh sat at his desk and wondered what his next steps should be. As the manager of
Since pay for performance is an important factor governing compensation increases, managers must be able to defend the compensation recommendations they make for their employees. Merit raises granted
Assume that you have just been hired as the store manager for a high-volume discount store in Winnipeg. Other stores in Alberta are owned by the same person. The previous manager recently hired 10
Think about your dream job. Do you know how much it pays? Working in pairs, go to Monster.ca (www.monster.ca) and use its Salary Wizard to find out how much that job would earn in the nearest large
You are the owner-operator of a bicycle rental company in a large city. You have decided that you need to hire someone who can assist you, particularly in taking telephone reservations and working
You work for a yoga studio in your community as an instructor. The manager has approached you about your thoughts on introducing a bonus based on the number of classes taught and the total number of
You were recently promoted to a management position. Your company is in the retail grocery business and has a policy that managers are paid a salary instead of an hourly wage. What are the advantages
A large-chain retail store in your community has many part-time employees, primarily in the 18 to 25 years age range. The corporate office is considering providing a modest benefits program for
What additional benefits would you recommend that APTN offer employees? Why?
What could be some potential problems with the peer recognition program at APTN?
Why are employees at APTN motivated by the rewards and recognition they receive?
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