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human resources management

Questions and Answers of Human Resources Management

Define orientation, and explain the purposes of orientation.
How is social networking used in informal training?
What are the various training and development delivery systems? Briefly describe each.
What are the main benefits of classroom training?
What are the steps in the T&D process?
What is a learning organization?
Define training and development.
E-learning creates a situation in which training may be quite different from that which existed in the past.What might be some pros and cons for using e-learning in training and development practice?
What do you believe would be the best delivery system(s) for the aforementioned jobs?
What do you believe would be the best methods of training for the following jobs? Discuss.a. Electricianb. Entry-level bank tellerc. Hotel Receptionist
Might a forced distribution performance appraisal system overcome the problem that Nakeisha has created? Discuss.As the production supervisor for Sweeny Electronics, Nakeisha Joseph was generally
What can Nakeisha do now to diminish the negative impact of her evaluation of Bill?As the production supervisor for Sweeny Electronics, Nakeisha Joseph was generally well regarded by most of her
From Sweeny Electronics’ standpoint, what difficulties might Nakeisha’s PA practices create?As the production supervisor for Sweeny Electronics, Nakeisha Joseph was generally well regarded by
Many managers would agree with Rajiv in saying that “these things are a pain, and I really shouldn’t have to bother with them.” What are the disadvantages in doing away with performance
Should HR have the ability to “insist that the forms be completed right away”? Discuss.“There, at last it’s finished,” thought Rajiv Chaudhry, as he laid aside the last of 12 PA forms. It
What weaknesses do you see in Rajiv’s performance appraisals?“There, at last it’s finished,” thought Rajiv Chaudhry, as he laid aside the last of 12 PA forms. It had been a busy week for
How might different countries’ cultures view performance appraisal?
Explain why the following statement is often true:“The Achilles’ heel of the entire evaluation process is the appraisal interview itself.”
What are the legal considerations associated with performance appraisal?
What are the various problems associated with performance appraisal? Briefly describe each.
Briefly describe each of the following performance appraisal methods:(a) Trait methods(b) Ranking(c) Forced distribution(d) Paired comparison(e) Critical incident technique(f) Behaviorally anchored
What appraisal intervals are often used in appraisal reviews?
List some of the major advantages and disadvantages of using peers to appraise performance.
What aspects of a person’s performance might an organization evaluate?
What are the steps in the performance appraisal process?
What are some reasons that people give for getting rid of performance appraisal?
What are the uses of performance appraisal?
Which HR functions contribute considerably to the performance management process?
Your PA uses a rating form with the following characteristics:leadership, public acceptance, attitude toward people, appearance and grooming, personal conduct, outlook on life, ethical habits,
Pick your favorite job, and construct a BARS system for the ability to handle customer complaints. Follow a 5-point scale ranging from “very poor” to “outstanding.”
Calculate the metrics for the following situations:a. A company hires 150 new workers at the beginning of the year, and only 80 of them remain at the end of the year. What is the new-hire retention
A friend of yours with another company about the same size as yours showed you their application form. They asked a lot more questions and you wonder if your company could also ask them. Could the
What do you believe would be the most important components of the selection process for the following jobs?a. Telemarketerb. Restaurant managerc. School teacherd. A beginner football player
What would be the selection ratio if there were 15 applicants to choose from and only one position to fill?Interpret the meaning of this selection ratio.
Distinguish between an applicant-tracking system and candidate relationship management.
In terms of employee selection, what is the significance of organizational fit?
Should a multinational company be concerned about how its local executive will perform in a different culture?
What are some metrics for evaluating recruitment and selection?
Why is it important to notify both successful and unsuccessful candidates about the selection decision?
Why should an employer be concerned about negligent hiring?
What is a realistic job preview (RJP) and what happens when employers provide one?
What are some potential interview problems?
What are the various methods of interviewing? Define each.
What are the main strengths of the behavioral interview?
What are the general types of interviews? Explain each.
List some guidelines to follow in planning for an interview.
What is the purpose of an assessment center?
Identify and describe the various types of employment tests.
What are the test validation approaches? Define each.
What are the basic characteristics of a properly designed selection test?
What are the advantages and potential problems in the use of selection tests?
What types of questions should be asked on an application form?
Explain what a keyword résumé is.
What is the general purpose of preliminary screening?
What are the typical steps in the selection process?
What steps in the selection process were missed, if any? What problems might occur as a result of these omissions?As production manager for Thompson Manufacturing, Sheila Stephens has the final
Explain why Sheila, not Pete, should make the selection decision.As production manager for Thompson Manufacturing, Sheila Stephens has the final authority to approve the hiring of any new supervisors
What should Sheila have done to avoid interviews like this one?As production manager for Thompson Manufacturing, Sheila Stephens has the final authority to approve the hiring of any new supervisors
What hiring standards to avoid did David violate?David Corbello, the office manager of the Daily Gazette, a midwestern newspaper, was flabbergasted as he spoke with the HR manager, Amanda Dervis. He
How should Amanda respond to David’s question?David Corbello, the office manager of the Daily Gazette, a midwestern newspaper, was flabbergasted as he spoke with the HR manager, Amanda Dervis. He
Why is background investigation important to the selection process?
What is the significance of employee selection?
The process of matching sources and methods of recruitment was discussed in this chapter. For the following positions, match sources and methods.Assume that in all cases you must use external
You see the following ad in your local newspaper:Telephone sales: Woman, age 25–40, needed for telephone sales. Selected applicant must have high school diploma and good credit rating. Call Mr.
Contingent workers are seen as a valuable resource to employers. Describe the conditions under which contingent workers are likely to be most highly valued by employers. Also, do you believe that
Define offshoring and explain the difference between offshoring and onshoring.
What is meant by the policy of promotion from within?
What are the typical alternatives to recruitment that a firm may use?
What online recruitment methods are available?
What might be some advantages of using mobile recruiting?
What external sources of recruitment are available?
What traditional external methods of recruitment are available?
Why is employee referral so important in the recruitment process?
What are some internal recruitment methods?
Distinguish between recruitment sources and recruitment methods.
What is an internship?
How has social media emerged as an important force in recruiting?
What are factors external to the organization that can significantly affect the firm’s recruitment efforts?
What is employee requisition?
What recruitment sources and methods might have been used to have generated a better applicant pool for the two software design engineer positions for International Manufacturing?Defend your
Are there any hiring standards that should be avoided? Identify them and explain why they should be avoided.Dorothy Bryant was the new recruiting supervisor for International Manufacturing Company in
Dorothy overlooked some of the proper recruiting practices,which resulted in an excessive number of unqualified people applying. What are they?Dorothy Bryant was the new recruiting supervisor for
Explain the benefits of a promotion from within policy. Would such a policy be appropriate for Crystal?Five years ago when Bobby Bret joined Crystal Productions as a junior accountant, he felt that
Do you believe that Bobby has a legitimate complaint? Explain.Five years ago when Bobby Bret joined Crystal Productions as a junior accountant, he felt that he was on his way up. He had just
Why is it important to match sources and methods of recruitment?
Why might a firm want to use contingent workers as opposed to full-time employees?
The section titled “Alternatives to Layoffs” suggests that layoffs should only be used as a last alternative. Do you agree that alternatives should only be used as a desperate measure? Be
Prepare a job specification for each of the following jobs:a. social media recruiterb. automobile mechanic for Lexus dealershipc. chef for an upscale restaurantd. cook at Burger King
Why is the use of talent management so important in today’s environment?
Define each of the following:(a) Mission(b) Job description(c) Objective settings(d) Competencies(e) Reengineering
Why is competency modeling an important practice?
Describe how effective job analysis can be used to satisfy each of the following statutes:(a) Fair Labor Standards Act(b) Equal Pay Act(c) Civil Rights Act(d) Occupational Safety and Health Act(e)
What is meant by the statement “With team design,there are no narrow jobs”?
What are the tasks of a human resources specialist?
What is the purpose of the Standard Occupational Classification (SOC)?
What is a job specification?
How can a firm determine whether it will have a shortage or surplus of employees?
What are the purposes of strategic planning?
What is the role of HR in environmental assessment as part of the strategic planning process?
What are the HR forecasting techniques?

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