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business
human resources management

Questions and Answers of Human Resources Management

Which benefit and services policy would you recommend LearnlnMotion change first and why?Jennifer can see several things wrong with the con1pany's policies regarding benefits and services.First, she
Working individually or in groups, contact your provincial workers' compensation board (or equivalent regulatory body in your province/territory) and con1pile a list of its suggestions for reducing
Working individually or in groups, contact your provincial workers' compensation board (or equivalent regulatory body in your province/territory) and con1pile a list of its suggestions for reducing
What questions might an employee who currently has no benefits or a n1inin1al coverage standard benefits plan have about flexible benefits? How can an organization address these questions and
If you were designing a retirement benefit for a mid-sized organization that had not previously offered one, what type of plan would you recon1-mend to them and why?
You are the HR consultant to a small business with about 40 employees. Currently, the business offers only the legal minimum number of days for vacation and paid holidays and the legally mandated
What are pension "vesting" and "portability"?Why do you think these are (or are not)in1portant to a recent university or college graduate?
You are applying for a job as a manager and are at the point of negotiating salary and benefits.What questions would you ask your prospective employer concerning benefits? Describe the benefits
Answer or complete the following questions fro1n the informa t.ion in this cha pter.• What company gives their e1nployees a 10-day break at Chr.istn1as?• What are the six governm.ent-sponsored or
Ex plain the pros and cons of flexible benefits from both an employer and employee perspect1 ve.
Outline the kinds of services provided by EAPs.
Why are long-term disability claims increasing so rapidly in Canada?
Explain the difference between a defined benefit pension plan and a defined contribution pension plan.
Explain the difference between sick leave plans and short-term disability plans.
Explain what companies are doing to reduce health-benefit costs.
Explain two main approaches to reducing workers'con1pensation claims.
EXPLAIN how to set up a flexible benefits program.
DISCUSS three types of personal employee services and six types of job-related services offered to employees.
DESCRIBE the two categories of pension plans and the shift that is occurring in their relative popularity.
EXPLAIN why the cost of health insurance benefits is increasing and how employers can reduce these costs.
DESCRIBE six government-sponsored benefits.
EXPLAIN the strategic role of employee benefits.
Should Marilyn use only one type of compensation plan, or a combination plan for her employees?Discuss your recommendation in detail.Marilyn Brown started her chain of l 0 wedding boutiques
Discuss the types of con1pensation programs and plans available to Marilyn to motivate and retain her existing staff.Marilyn Brown started her chain of l 0 wedding boutiques approxin1ately five years
What are the specific problen1s with Marilyn's current compensation program.?Marilyn Brown started her chain of l 0 wedding boutiques approxin1ately five years ago. She presently oper ates within
Do you think changing the compensation strategy will positively affect this fir1n? If so, how specifically?Of all its HR programs, those relating to pay for performance and incentives are
Should LearninMotion use a mix of individual, team, and organizational incentives? If so, recommend specific incentives that the company should use and discuss why you recommended each.Of all its HR
Is Learn ln Motion's current compensation program motivating their staff? Or is it hindering employee performance?Of all its HR programs, those relating to pay for performance and incentives are
Working in groups, brainstorm ways in which a company that previously provided generous incentive pay and bonuses might provide less costly incentives to encourage employee commitment and
Express Automotive, an automobile megadealership with more than 600 employees that represents 22 brands, has just received a very discouraging set of survey results. It seems its customer
Employee recognition plans are growing in popularity. There has been some debate in research literature suggesting that once incentives are provided, they are viewed as entitlen1ents by employees and
Working individually or in groups, develop an incentive plan for each of the following positions:web designer, hotel manager, and used-car salesperson. What factors had to be taken into consideration?
Recognition can take n1any forms. Prepare a list of some forms of recognition that would be particularly motivational for Generation Y employees and explain why you have chosen them.
Think of organizations that have been in the news in the last few years because of scandals. Which of these involved incentives? What were the problen1s and how could they have been avoided?
Do you think that it is a good idea to award en1ployees with merit r aises? Why or why not? If not, what approach would you take to incentive com pens a ti on?4 . ln th.is chapter, we listed a
Is it ethical for companies to offer incentive bonuses only to top n1anagers? Why or why not? What are the pros and cons of making such bonuses available to all einployees who meet performance
A major consulting firm recently launched a new"project n1anagers' incentive" plan. Basically, senior n1anagers in the con1pany were told to award $5000 raises (not bonuses) to about 40 percent of
Why are recognition plans useful for motivating high performers? Identify the possible reasons why the top forms of recognition shov.rn in Figure 12.4 are the most frequently used.
Explain five .reasons why incentive plans fail.
When and why should a salesperson be paid a salary? A commission? Salary and commission combined?
Explain how stock options work. What are some of the reasons that stock options have been criticized in recent years?
Describe the three basic issues to be considered when awarding short-term management bonuses.
Describe why it is important to consider en1ployee life stage when developing incentive plans.
ANALYZE the emerging emphasis on employee recognition.
EXPLAIN under what conditions it is best to use an incentive plan.
COMPARE the three types of organization-wide incentive plans.
EXPLAIN why money is somewhat less important as an incentive for professional employees than it is for other employees.
ANALYZE the main advantages and disadvantages of salary plans and commission plans for salespeople.
EXPLAIN how to use short-term and long-term incentives for managers and executives.
DISCUSS how piecework and team or group incentive plans are used.
Why would you suggest that Blackenship pursue your suggested alternative?Joe Blackenship was trying to figure out what to do about a problem salary situation that he had in his plant. Blackenship
How do you think the company got into a situation like this in the first place?Joe Blackenship was trying to figure out what to do about a problem salary situation that he had in his plant.
What would you do if you were Blackenship?Joe Blackenship was trying to figure out what to do about a problem salary situation that he had in his plant. Blackenship recently took over as president of
Using the three stages of establishing pay rates, provide recommendations to Learn ln Motion in regard to job evaluation, wage/salary surveys, and how to combine the first two steps to detern1ine pay
What are some basic considerations in determining pay rates that Learn ln Motion n1ust be aware of?LearnlnMotion.com does not have a formal wage structure, nor does it have rate ranges or use
Describe the total rewards n1odel and its five components and whether it would benefit LearnlnMotion.LearnlnMotion.com does not have a formal wage structure, nor does it have rate ranges or use
You are the HR manager at a large construction firm headquartered in Edmonton. Most of the company's administrative staff are also in Edmonton. You have regional and local site offices across the
You have been asked by the owner of your medium-sized import and export company(200+ people) to develop a way to standardize pay ranges for different jobs in the company.He says he is tired of
Obtain information on the pay grades and rate ranges for each pay grade at your college or university. Do they appear to be broadbands? If not, propose specific broadbands that could be implemented.
Working individually or in groups, conduct salary surveys for the positions of entry-level accountant and entry-level che1nical engineer.What sources did you use, and what conclusions did you reach?
Why do you think there is such a discrepancy between the pay rates of executives and employees? Is this fair? Why or why not?
What are some of the potential reasons that gender-based pay discrimination is so hard to eradicate?
Do you agree with paying people for competencies and skills that they are rarely required to use on the job?
It was recently reported in the news that the base pay for Canadian bank CEOs range in the millions of dollars, and the pay for the governor of the Bank of Canada is less than half of that of the
Why do con1panies pay for con1pensation surveys where job matching may be difficult rather than conducting their own surveys?
Do you think that transactional or relational rewards have more impact on overall organizational performance?
Explain what pay equity legislation is intended to accomplish, what action is required by the legislation to accomplish it, and how effective the legislation has been in accomplishing its objectives.
Explain what is meant by the market-pricing approach in evaluating professional jobs.
Explain the term "competencies" and explain the differences among core, functional, and behavioural competencies.
What are the pros and cons of the following methods of job evaluation: ranking, classification, factor comparison, point method?
Identify and briefly describe the three stages in establishing pay rates.
Describe what is meant by the term"benchn1ark job."
What are the five components of total rewards?
DEFINE pay equity and EXPLAIN its importance today.
DESCRIBE the five basic elements of compensation for managers.
DISCUSS competency-based pay.
EXPLAIN in detail each of the three stages in establishing pay rates.
EXPLAIN the strategic importance of total rewards.
Discuss the rating errors that Brenda must be aware of and how these can be avoided.Brenda Jackson, a newly hired human resources manager, has been on the job for approximately six months and is in
Discuss and suggest the type of appraisal n1ethods that Brenda should recon1mend the company use.Brenda Jackson, a newly hired human resources manager, has been on the job for approximately six
Discuss the performance managen1ent process highlighted in the chapter and how it will aid Brenda in creating this ne~r performance appraisal system for her employer.Brenda Jackson, a newly hired
What guidelines would you recommend to Pierre and Jennifer for developing an effective appraisal system?Jennifer and Pierre disagree over the importance of having perfor1nance appraisals. Pierre says
What perforn1ance appra.isaJ problems \IVill Learnb1Motion encounter if they continue on the course of not using formalized performance appraisals?Jennifer and Pierre disagree over the importance of
Working in groups, using the NOC job description for cafeteria staff at a local university or college and the example of a performance rating form in Figure 10.2, develop a graphic rating Chapter 10
Working individually or in groups, develop, over a \lveek, a set of critical incidents covering the classroom performance of one of your instructors. Categorize the critical incidents to identify
Working individually or in groups, develop a graphic rating scale for a retail sales associate and a fast-food restaurant manager.
Explain ho\v to handle a defensive employee in a formal appraisal discussion.
What are the four key actions in conducting a formal appraisal discussion?
How nlight a supervisor deal with an extremely defensive yet productive member of his or her tea1n in the event of having to deliver the"in1provement portion" of the employee's performance appraisal?
Discuss how employees might respond to the proposed implen1entation of electronic performance management systems, such as call monitoring, and so on. How nlight an organization deal with employees'
How might a supervisor handle a situation in which negative appraisals in the past have caused an employee to undervalue his or her performance?
Do you agree with the use of forced distribution methods to rate employees? Why or why not?
Son1e HR professionals avoid using BARS given that it is so time-consun1ing to develop. How could the development steps be streamlined?
Given the difficulty with providing traditional perfor1nance standards for jobs that are quite flexible, what sort of "standards" could be developed for these flexible jobs?
How can the problen1 of inconsistency between managers who are rating workers be solved or at least din1inished? Make two or more suggestions.
Assun1e you are presenting to an upper-year group of business students and one student asks the question, "Which perforn1ance appraisal system is the best?" How would you respond to that question?
Discuss the pros and cons of using different potential raters to appraise a person's performance.
Explain how to ensure that the performance appraisal process is carried out ethically and without violating human rights laws.
Describe the five steps in the performance appraisal process.
DISCUSS the future of performance management.

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