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principles of organizational behavior
Questions and Answers of
Principles Of Organizational Behavior
Apply different frameworks of organizational change to a variety of contexts in the sports industry?
Differentiate between the levels of intensity.
Analyze the factors that infuence organizational change, such as resistance to change and unintended consequences.
Identify the key types of organizational change.
4. What are the components of emotional labor, and how do they impact employees?
3. What is the case for viewing collegiate student-athletes as employees?
2. How does the law infuence labor?
1. How has the status of labor changed in the United States over the past several decades?
Explain how not all labor is physical.
Discuss the pros and cons of viewing collegiate student-athletes as employees.
Examine how the law has shaped labor in the United States.
Comprehend the history of labor and its infuence on the sport workplace.
3. Pick a sport organization that you care about or work for currently. What feelings or words come to mind when you think of them? Then take each word and pick out specifc examples of why you wrote
2. Imagine you desired to have employees who feel a sense of fulfllment as part of your organizational culture. How would you go about helping achieve that desire? What symbols would you use to
1. What do you value in a team? How do you convey that value? Write down your thoughts and list out words, artifacts, symbols, and stories that you use to communicate what you value in a team.
Review the success of an organizational change based on the clarity and consistency of action and communication.?
Detect symbols, stories, written cues, verbal cues, and rituals that encompass an organizational culture in sport.
Identify the underlying values that shape sport organizational culture, including personal, societal, and sporting values.
Differentiate between integrated, differentiated, and fragmented organizational culture.
5. What challenges do video conference, messaging applications, and email present?
4. How do nonverbal cues infuence message decoding?
3. In what circumstances should the sender of a message opt for an oral communication channel? Written channel?
2. How does the direction of communication affect the communication process?
1. What are the critical elements of the communication process?
Expressing of concerns regarding social issues affecting their communities?
Motivation of employees and volunteers?
Coordination of the actions of employees?
Responding to the concerns of community members, customers, or stakeholders?
Implementation of successful marketing and promotional campaigns?
Development of ticket and merchandise offerings?
Identify and discuss various communication channels.
Delineate between upward, downward, and horizontal communication.
Identify the elements of the communication process.
3. Explain the concept of coopetition. How does it infuence sport organizations?
2. Explain how historical factors have infuenced the structures of sport organizations.
1. Which types of sport organizations might choose a simple organizational structure?What types of organizations might adopt a matrix structure?
Compare and contrast different organizational structures in sport.
Comprehend the infuence of sport’s history on organizational structure in the sports industry.
Identify the six fundamental building blocks of organizational structure.
3. Part of inclusion in an organization is getting to know your coworkers and building empathy for them and their lived experiences. List different ways you would get to know and build empathy for
2. Recall a time when you did not feel included or noticed someone else was not being included in a team or work setting. How did it make you feel? What concrete, specifc ways could you help someone
1. Think about the different aspects and types of diversity written in this chapter. How do you identify in terms of race, gender, sexual orientation, or socioeconomic status? What other types of
Analyze current issues and solutions to improving diversity and inclusion in the sports industry.
Identify sport-specifc examples to each of the four major areas of diversity and inclusion.
Defne the terms diversity and inclusion in sport organizations.
5. How does society affect sport organizations?How do sport organizations affect society?
4. What is the difference between specialization and departmentalization?
3. How could you determine if a community development non-proft qualifed as a sport organization?
2. What attributes delineate organizations from other types of workgroups?
1. Why are academic and economic defnitions of sport inadequate for determining which organizations qualify as sport organizations?
Identify internal and external factors that infuence behaviors of sport organizations.
Distinguish sport organizations from other types of organizations.
Identify components of organizations.
4. Distinguish between coercive, normative, and memetic isomorphism. Provide examples of each.
3. Why is legitimacy important to sport organizations?
2. What are the differences between the HERO, HEROES, and A-HERO models?
1. How has the study of organizational behavior in the sports industry evolved?
Discuss the concepts of legitimacy and isomorphism.
Explain why working in sports is unique.
Discuss the concept of positive organizational behavior.
Explain the history of organizational behavior study in sport.
Overcoming resistance to change plays a big role in the success of most change initiatives. Identify reasons why resistance could be an issue among fans and then make recommendations as to how these
When dealing with a traditionbased game like baseball, do you think there are changes that the fans would not accept? What would be some examples? What would be some examples of changes that you
The New York Yankees are one of the most valuable sports franchises on the planet. Why do they need to worry about change?
What common traps often befall organizations that are trying to maintain signifi cant changes in process and culture?
Now that the BMV is running so well, what issues do you see in sustaining the change?
How did the BMV commissioner try to create“urgency without fear” in this case?
Your text includes an illustration of how using the levers of “schools, media, and police” can be a powerful metaphor for making change. Explain in the context of the Indiana BMV.
What are some transferable lessons of change that can be drawn from the remarkable transformation of the Indiana BMV?
If you were appointed as commissioner of the Indiana BMV in 2005, where would you start?That is, what would be your primary change strategy and what would you try to address fi rst?What would you
Many prior governors had publically recognized the problem and promised a focus on improvement in the BMV, but almost nothing had changed in 30 years.Why is it so hard to make changes in
How and why could service be so poor at such a visible government agency?
Evaluate the results of a change initiative.
Build trust in an employee who is cynical of a given change initiative.
Provide feedback to a group about a change initiative.
Collect and feed back data needed to increase change readiness.
Structure an organizational problem into an achievable change initiative.
Apply a model of change to conduct a planned organizational change.
Recognize the signs of resistance to change.
Describe the purpose of the most common change interventions.
Describe methods for collecting data in a change initiative.
Explain the steps involved in the contracting process.
Compare different models of change.
If you were to take an expatriate assignment in Latin America, how might national culture differences impact your transition?
What critical components might PepsiCo add to their program to “round out” the socialization process?
What factors might you consider important in taking on an expatriate assignment for PepsiCo?Does PepsiCo’s socialization program appear to address these factors?
This past year, have I had opportunities at work to learn and grow?
In the past six months, has someone at work talked to me about my progress?
Do I have a best friend at work?
Are my co-workers committed to doing quality work?
Does the mission or purpose of my company make me feel my job is important?
At work, do my opinions seem to count?
Is there someone at work who encourages my development?
Does my supervisor, or someone at work, seem to care about me as a person?
In the past seven days, have I received recognition or praise for doing good work?
At work, do I have the opportunity to do what I do best every day?
Do I know what is expected of me at work?
How might the quit offer give Zappos a business advantage over competitors?
Critique the following statement from Tony Hsieh: “If you really want to amaze your customers, a great way to start is to amaze your employees.”
What does the quit offer say about Zappos’ confi dence in their jobs and organization? Why do so few people ultimately take the offer?
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