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principles of organizational behavior

Questions and Answers of Principles Of Organizational Behavior

3. What are the different stages that companies may pass through as they develop internationally? Discuss examples of firms that have progressed through all the stages.
2. What types of mechanisms can multinational companies use to make more effective firm-level strategic decisions and to better coordinate units worldwide?
1. What might happen when Americans, Indians, and Brazilians are put together on a team to develop a new product? What difficulties might such a group encounter that would make it hard for them to
3. What role should the senior management team and supervisors play in implementing new ideas? In 2019, the Governor of the Bank of England Mark Carney published an open letter on climate-related
2. Identify any potential barriers to change and any unintended consequences that might emerge as a result of the changes. In 2019, the Governor of the Bank of England Mark Carney published an open
1. To what extent can organizational development (OD) interventions help Kelly Brewery? In 2019, the Governor of the Bank of England Mark Carney published an open letter on climate-related financial
You are the manager of a busy dental practice in Cape Town, South Africa. The practice is a partnership consisting of two surgeries just a few miles apart, with the four partners all working as
4. What contribution do critical organizational theorists make to our understanding of planned organizational change?
3. In your judgement, which of the theoretical approaches outlined in this chapter best helps us to understand the role of change agents?
2. What are the main sources of resistance to organizational change, and how should resistance be managed?
1. What is the main difference between transitional and transformational change?
What does it mean to say that constant change ‘leads to the disablement of human relating in the workplace’?
What do you think of these four change strategies? Can you think of circumstances when you would use each method? When, if at all, is it appropriate to exclude individuals or groups from
How OD interventions help to enhance support for organizational change.
What contribution, if any, do action research and action learning have to making Kotter’s and Lewin’s sequential change models more successful?
4. Do you agree or disagree, with Mark Carney’s view that the solution to the ‘climate crisis’ lies in the inventiveness and resources of capitalism rather than its overthrow? An Ipsos MORI
3. Which groups do you consider to be ‘stakeholders’ in a company and what are the arguments against ‘shareholder primacy’? An Ipsos MORI poll for the Evening Standard revealed that a record
2. President Trump is the most famous climate change denier who has refused to sign up to the Paris Agreement. What impact, if any, does this have on the movement to reduce carbon emissions? An Ipsos
1. Do you agree with the respondents to the opinion poll cited above that climate change is a serious threat to life on Earth? If you do, what evidence or events have influenced your view? An Ipsos
Construct a force-field diagram for change at your university or a personal work-related change that you have experienced. How useful is the model in helping you understand and implement the change?
Make a list of what you think are the likely reasons for (1) workers’ resistance to change, and (2)managers’ resistance to organizational change.
Take a moment to re-read Marx’s analysis of workplace change in Chapter 3. Is his analysis of the internal dynamics of capitalist production relevant today?
Take a moment to consider how governments and institutions respond to the climate crisis. Is sustainable growth an oxymoronic term?
Before reading on, consider your own experience of planned organizational change. It could be in your part-time job, university or the experience of a family member. What specific emotion and
Imagine you were a middle manager at AstraZeneca facing the takeover by Pfizer. What consequences would there be following this M&A activity? Is there a gender or age difference in terms of such
5. Explain how the concepts of power and insecurity can be an issue in the analysis of planned organizational change
4. Understand the advantages and limitations of change management strategies
3. Explain the sources of individual and organizational resistance to change and approaches to overcoming it
2. Identify the main drivers of organizational change
1. Understand the nature of organizational change and the importance of effective change management
2. Which program do you think would work best to improve the motivation and performance of the Russian employees?
3. Be sure to provide specifi cs to justify your answers in both Question 1 and Question 2 above.
4. Taking everything into consideration, how likely is it that any of these programs will work in the Russian culture (as you understand it)? Given your knowledge of Russian cultural values, describe
How Do Leaders Behave?
Alternative Views of Leader Behavior
Culture and the Impact of Leader Behavior
Aligning Leadership Behavior with the Cultural Context?
1. How might a typical Western style of leadership differ from one used in Asia or the Middle East?
2. What difficulties might managers encounter as they lead in another culture?What problems might emerge when expatriate managers use their common leader style in a foreign country?
3. Describe Likert’s System 4 approach. How can it explain why different leader behaviors can have the same positive effects across cultures?
1. Which of these motivational programs is the most compatible with Russian norms?Why do you believe this is the case?
4. How can corporations identify and develop managers with transnational leadership skills?
6. You are a manager in a large international company and are about to begin an important project. Mr. Hiro has been assigned to work for you on this project. Because Mr. Hiro is Japanese, which of
5. You are managing a factory in Egypt. One supervisor’s group is not meeting your production expectations. Which of the following might be the best way for you to draw the supervisor’s attention
2. Identify cultural assumptions about motivation. The next step is to uncover the cultural values that explain why different perspectives on motivation exist.The goal is to be able to reverse
3. Determine where cultural overlaps exist. The key here is to determine where similarities as well as differences exist between the specific cultures in the work environment.
4. Generate culturally synergistic alternatives. Once cultural assumptions have been identified, the next challenge is to develop motivation strategies that blend elements of the cultures involved or
5. Select, implement, and then refine a synergistic strategy. The final step involves picking what appears to be the best motivation strategy and implementing it. A key here is to have all parties
1. What problems might a manager face when using the various motivations approaches discussed in this chapter?
2. What specific concerns might come up if managers were trying to motivate employees from Spain, from Indonesia, or from Australia?
3. What approaches should you consider to construct a culturally synergistic approach to motivation? And what difficulties might you encounter in trying to implement those steps?
1. You would like to have a Saudi Arabian colleague’s help so that you can fi nish a major assignment. You are most likely to get that help if you say:a. “In the name of God, please help me.”b.
2. You are a department manager in China. Which of the following would probably work best to motivate your production supervisor to improve performance?a. “If our department increases output by
3. You are a manager about to conduct a series of performance appraisals on your U.S.subordinates. To motivate them, you will probably want to focus on recognizing the Americans’ . . .a.
4. Last month your Japanese team hit all production targets. Which of the following would be the best way to acknowledge their achievement?a. Treat them to a dinner where you give special recognition
1. Describe the motivation situation. How does the manager view the motivation issue(s)? What perspectives do subordinates have? The purpose of this first step is to discover whether different
U.S. higher education is very influential around the globe, arguably having world market share. University admission in the United States, and its attendant success, require English.
Much business on the Internet has a U.S. connection, and U.S. firms were early adopters. As a result, the Internet is exposing many people to the English language. While the percent of Internet
The sheer size of the U.S. economy and the global reach of U.S. multinationals has effectively made using English good business sense.
3. Overall, do you side with the optimists who believe that India’s culture will help it leapfrog China in the next few decades or the pessimists who see India as facing daunting problems that will
2. As an international manager for a foreign multinational, how would you try to make sense of and adapt to the Indian business and cultural environment if you were doing business there? How might
1. Perform an in-depth assessment of Indian culture. What specifi c elements of that culture support entrepreneurship? Are there elements that hinder it? Can you provide examples of how these
4. How can companies and international managers go beyond the “sophisticated stereotyping” that a superficial understanding of cultures might produce?
3. What is your own orientation toward time? Are you more monochronic or polychronic? What challenges might this present for you in an international business context?
2. What are some of the ways that culture can influence work-related perceptions and attitudes?
1. Describe the basic cultural dimensions proposed by Hofstede and GLOBE.What are their similarities, differences, and limitations? How might international managers use the information from these
5. Taking everything into consideration, how likely is it that BRIC countries, and the fi rms based there, will eventually experience what happened in Japan?
4. For the four BRIC-based fi rms identifi ed in Question 1, what is the makeup of their top management? How much foreign experience is represented?
3. What is the nature of the domestic labor force in BRIC countries? How homogeneous and cooperative is the workforce compared to Japan’s? What are the implications of this in your view?
2. What is the nature of the domestic markets in BRIC countries? How are foreign companies treated? Do you see any parallels with Japan’s experience?
1. Identify one fi rm on the current Global 500 list from each of the four BRIC countries.Do these fi rms rely on and promote a set of “Ways” for operating? If so, what are those ways? Do they
4. What are the key differences between international, global, transnational, multidomestic, and regional strategies?
3. What is culture? Why is it important for managing people around the world?
2. What do you make of the debate around the issues of offshoring and onshoring?What are the pros and cons of each? What decision factors should be considered?
English is fairly simple, grammatically speaking, and consequently makes for a relatively easy common tongue to use in international business.
1. Explain why both spoken and written communication present many challenges to cross-cultural communication.
2. How might various dimensions of culture (e.g., collectivism, power distance, and uncertainty avoidance) affect various forms of communication across cultures?
2. Take the time needed to understand how their subordinates’ cultural values might affect their assessment of equity rules when they are used (e.g., what inputs and outcomes do employees consider
1. Think through how their own cultural values might affect their use of equity rules in doling out rewards.
4. Given the problems that emerged, what could the parties have done to keep them to a minimum or reduce their impact so that process could be made? Could the Americans have done anything to salvage
3. How could each side have been better prepared for the negotiation?
2. Provide suggestions about how each side could respond better and adapt to the other side in a more functional way.
1. Summarize how the reactions of each side may have been infl uenced by cultural differences, including the culture issues at work here and the typical Mexican and U.S.approaches to this issue. Put
4. If you have traveled to a foreign country, try to determine the typical style in that country—what stages might be emphasized there?
3. What would you guess is the perceived order of importance of each of the four stages of negotiation for the following: an American a Mexican a Saudi
2. How might each of the following characteristically deal with conflict? What is the typical style of each, and what are the parts of the style that might rub the other cultures the wrong way?
1. List and briefly explain as many negative aspects to cross-cultural conflict as you can think of. Can you also think of some positive impacts of conflict that might result from cultural
3. Each side shows some movement from its position over time in an effort to reach an agreement.
2. Motives often conflict across those sides, but there are shared interests as well.
1. Several sides (two or more) are involved.
3. In your answer to Question 2, please consider the different communication modes(written, verbal, and nonverbal) as sources of both the communication problems and the possible solution.
2. Try to mention several specifi c and tangible ways that intercultural communication could be improved among the Teknovus offi ces and with customers as well.
1. Given what you know from reading this chapter, what do you think Caltabiano did to improve communications, and which had these positive effects on fi rm performance?
3. How would a country’s standing on the context aspect of nonverbal behavior affect its communication patterns? Would high-context cultures prefer written or spoken language as a communication
1. What are the implications of globalization and the rise of developing countries(such as China and India) for managing organizational behavior effectively?
2. Not all Korean fi rms have kept a traditional leadership approach. Others are starting to use nontraditional approaches. What sort of options might fi rms like LG and SK Telecom have at their
1. What was the nature of the diversity-related confl icts that unfolded at SAP? Why did they occur? What cultural differences might be responsible?
4. How should multinationals deal with demands for bribes abroad? What about other questionable practices? Do you agree with the basic tenets of the FCPA?Explain your position.
3. What role does universalism and relativism play for international managers?Which approach to ethics makes the most sense in your view? Why?
2. In discussing diversity-related conflict, we sometimes focus too much on negative implications. Can you think of any positive effects that might result from this concept?

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