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business
principles of organizational behavior
Questions and Answers of
Principles Of Organizational Behavior
3. Explain some contemporary theories of leadership
2. Critically evaluate traditional theories of organizational leadership
1. Explain the meaning of leadership and how it differs from management
2. What do you think the advantages and disadvantages are when line managers take on HR responsibilities? Take into consideration the effects on a HR department in an organization Despite variations
1. How could the delegation of HR responsibilities to the line managers have been handled differently, which may have avoided the scenario Monique now faces? Despite variations in practice and
Savestore is a chain of cut-price shops selling a range of household goods, health and beauty products and non-perishable foods. It was set up as a family business in North London (UK) in the
5. What is the ‘business case’ for effective diversity management? What are the obstacles to diversity and how can HR practices overcome these obstacles?
4. What is the difference between equal opportunities and diversity management?
3. ‘Managers must adapt their HR strategy to the organization’s strategy and its context.’ Explain.
2. What are the goals and tensions in HRM? What is meant by HR strategy?
1. What role do OB theories play in developing HR practices?
How would you respond to a claim that diversity management is just another form of ‘political correctness’ and that, even if it isn’t, in an age of austerity it is a cost that organizations
The message throughout this section is that diversity is extremely beneficial for organizations. How can it be, then, that many organizations seem unable to plan for a diverse workforce?
Elizabeth Douglas holds the position of Learning and Development Manager at an Edinburgh Care and Sheltered Housing Association, Scotland, and is a former Human Resource Manager with over 20 years’
For some Muslim women, wearing a niqab is a symbol of emancipation and a commitment to their faith; for others, it represents patriarchal pressure. What issues does the wearing of a niqab raise for
How does the learning cycle compare with your own university experience? Do you think that continuous learning in the workplace is more or less important for some organizations than others?If so, why?
What skills does he identify as lying at the core of this competence? Iain Nelson has spent 27 years as a Principal Consultant and Manager with the International Training Service, and 4 years as an
Why does Iain consider the appraisal interview to be a critical management competence? Iain Nelson has spent 27 years as a Principal Consultant and Manager with the International Training Service,
Recruitment, selection and training are core HRM practices to ensure that people within organizations are able to perform effectively in the roles to which they are appointed. In this case, the
Think about the reward system at your most recent job or a job you hope to do on graduating. How, if at all, did or would rewards influence your behaviour?
Thinking about the nine HR goals, how do they differ? In what organizations, and under what circumstances, could each be most important?
3. How would you react if your employer asked you to be microchipped? Why would you accept or reject having a chip inserted into your body? A UK firm, BioTeq, and a Swedish one, Biohax, have
2. The CBI and the TUC are very cautious about the installation of microchips into employees. Why do they have reservations? A UK firm, BioTeq, and a Swedish one, Biohax, have developed microchips,
1. Think about the benefits of microchipping for the employee and the company. A UK firm, BioTeq, and a Swedish one, Biohax, have developed microchips, which are about the size of a grain of rice,
Reviewing the four models, what is the message for managers? What OB theories do you see in each model? What is missing?
5. Explain how HR practices help to prevent discriminatory behaviour and potentially drive workplace diversity
4. Explain how HR practices directly and indirectly influence the behaviour of employees
3. Be aware of the links between organizational strategy and HR strategy
2. Explain core HR policies and practices and how they affect the employment relationship
1. Explain the role and function of HRM and the theoretical issues surrounding people management
2. Reflecting on the concept of structural redesign introduced in Chapter 11 and the critical debates regarding the relationship between technology and skills covered in this chapter, what changes
1. In what ways is the Singapore government’s approach supportive of Schultz’s human capital theory and the upskilling thesis? Known as the ‘Asian Tiger’, Singapore has a long-standing
5. To what extent and in what ways does democracy influence what technology we end up with?
4. What is ‘crowdwork’ and why would it appeal to individuals and organizations?
3. What implications do artificial intelligence and the cloud have for human behaviour inside and outwith the organization, and for the environment?
2. Explain the deskilling and upskilling debate in the context of technological change.
1. What is the difference between material technology and social technology? Why is it important to make the distinction between ‘sustaining’ and ‘disruptive’ technologies? Can you give
John Wilson has a PhD in educational psychology and worked in teacher education and training in Scotland before becoming Foundation Professor of Education at Victoria University, Australia in 1992.
Gartner and Wagner (1996) argue that, today, machines take precedence over people in the workplace. Do you think this is true? Why or why not? Reading the original article may help.
Recently retired and free to participate in management, career development and alumni mentoring, Tony has spent 34 years in human resource and functional managerial roles spanning leadership and
Ultimately, it’s argued that a strategy for living with new technologies depends upon our understanding of the systems and on human agency (Bridle, 2018). To what extent and in what ways does
What, if any, duty of care do online platforms owe to their content moderators? Should it make a difference if someone is an employee or a freelance ‘crowdsourced’ worker?From an HRM perspective,
Alison works with small and medium-sized enterprises and entrepreneurs to make them stand out from the competition and grow their businesses, clarifying strategy and creating effective content
3. Does surveillance of work activities increase or diminish workers’ autonomy and the quality of working life? The adoption of digital technologies in the workplace has been beneficial in many
2. Do they have the right to know when and how they are being watched? The adoption of digital technologies in the workplace has been beneficial in many respects, enhancing productivity, efficiency,
1. Stop! Is it possible that both workers and employers have valid positions on electronic surveillance? The adoption of digital technologies in the workplace has been beneficial in many respects,
Why, and in what ways, might organizations engage in surveillance of their workers?
Is Web 2.0, Cloud computing and AI so transformational as to constitute a fifth long cycle? Are there any drawbacks to Cloud for (a) organizations, (b) individuals and (c) society?
Before reading on, think about how you define ‘technology’, based on how you have seen it applied in workplaces or educational institutions. From your experience, is technological change at work
5. Discuss the possible implications of theories and research on technology for workplace practice
4. Understand how new technologies affect employee skills and control over their work
3. Compare and contrast major theoretical perspectives on technology
2. Understand the distinction between sustaining and disruptive technologies, and explain current trends in the relationship between technology and work organizations
1. Explain the difference between material and social technology, and define technology
Do you think that assignments in less developed places provide more or less opportunities to engage in transformational leadership behaviors? Be sure to give specifi c examples to support your answer.
Do you agree with Julie Lockwood, who suggests that “this will help my internal resumémore than an assignment in a developed country”? Why do you think this is the case?
The focus on helping in international situations offers an important piece of the IBM leadership development puzzle. From the company’s perspective, what is important about international
How does the IBM model help to build leaders? Are there similarities to leadership development discussed in the chapter?
In what ways are Google’s fi ndings consistent or different from the evidence in your text chapter?
Why would you want to lead?
Who in your circle would you consider a leader and why?
What sets apart those that are most effective as managers?
Follow through with the appropriate response to behavior (aversive consequences if the behavior has not changed, or positive outcomes if the behavior has changed).
Monitor behavior and reward desirable behavior.
Provide examples and time for questions regarding desired behaviors.
Explain consequences if the undesirable behavior does not change (probation, formal discipline procedures, termination).
Allow questions and opportunities for clarifi cation.
Explain the problems the undesirable behavior is causing (low employee satisfaction, customer complaints, lost sales).
Describe the undesirable behavior (poor customer contact, not meeting sales goals, bypassing safety policies).
Follow through with the reward promised should the desired behavior occur.
Monitor behavior and reward desired behavior.
Provide examples and answer questions regarding desired behaviors.
Explain rewards associated with the desired behavior (increased performance ratings, raises, bonuses, promotions, more responsibility, interesting work assignments).
Explain the benefi ts that the desired behavior will cause (increased profi ts, happier people, improved customer service).
Describe the desired behavior (push high-margin products, help others, share expertise with marketing task force).
What do you think would be your strongest skill as a potential boss?
Describe the best or worse boss you ever had. Is it consistent with Google’s fi ndings?
Briefl y summarize what Google found in their quest to uncover the best bosses.
Create a development plan to improve your leadership skills.
Exhibit transformational leadership behaviors.
Display transactional leadership behaviors in order to build trust.
Describe the relationship between transactional and transformational leadership.
Describe the primary behaviors associated with transformational leadership.
Describe the basis of transactional leadership.
Articulate how personal traits are related to leadership effectiveness.
Explain the full range of leadership approach to leadership.
From a power and infl uence perspective, are there many benefi ts to having friends that you cannot “scratch and sniff”? What types of power are derived from having a lot of interpersonal
Dunbar’s number suggests that humans can only have 150 stable interpersonal relationships and that this number is limited by the size of the human brain. What is your experience with this number?Do
After reading the chapter, do you think that 5,000 “friends” make you more “connected” than 4,000“friends”? Than 2,500? Than 1,000?
View the celebrity KLOUT indices from 2011 listed next. What can you conclude? What kinds of business decisions might those indices affect?
How do people consciously increase their power in a fi rm? How does that relate to increasing your KLOUT score.
What are the potential downsides of KLOUT?Could you envision people trying to artifi cially manipulate and enhance their KLOUT scores?
What type of applications could you see for KLOUT in your world? Would you be comfortable using KLOUT scores as one measure for selecting offi cers of a student club looking to expand its membership?
Identify people you think have great online infl uence and would likely have correspondingly high KLOUT scores.
Do you buy the fundamental notion that infl uence matters on the Internet and different people are more or less infl uential?
How have technology and social media changed the nature of networking and infl uence? How does online infl uence differ from infl uence in an organizational context?
What is infl uence, and what is the fundamental premise of a system like KLOUT?
Expand your personal network.
Create a memorable and positive fi rst impression.
Build positive relationships with employees and co-workers.
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