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business
business ethics
Questions and Answers of
Business Ethics
7. Many salespeople are compensated predominantly on a commission basis. In other words, though the salesperson recei ves a small base hourly rate, most of her or his compensation derives from a
6. Review the Decision Point, "Mark eting in Schools" (concerning mark eting in the schools and Channel One), and ref ect on your own educational experience. Assume you were offered a laptop computer
5. Collect several sample prescription drug ads from magazines, newspapers, and television. On the basis of location of the ad, what do you think is the intended target
4. The Federal Trade Commission regulates advertising on the basis of two criteria: deception and unfairness. How can an ad be unfair? Who gets hurt by deceptive advertising?
3. Research the case Pelman v. McDonald's in which it was alleged that McDonald's was partially responsible for the health problems associated with the obesity of children who eat McDonald's fast
2. Conduct a classroom debate on the McDonald's spilt coffee case. Conduct an Internet search for this case (Liebeck v. McDonald's) to find both legal and journalistic comments on this case.
1. Are some products too dangerous to be marketed in any circumstance? What regulations, if any, would you place on marketing cigarettes? Handguns? Prescription drugs?
Imagine that you are in the marketing department of a firm that manufacturers a consumer product such as laundry detergent or shampoo. Describe how it might be marketed differently in India. What are
What responsibilities, ethical and economic, do firms face when marketing in other countries and among differ- ent cultures?
How do the alternatives compare; how do the alternatives you have identified affect the stakeholders?Do you think that business firms and industries have an ethical responsibility to address global
What ethical issues are involved in a firm's decision to market its products among the world's poor by creating the capacity to consume? Who are the stakeholders?
Imagine that you are in the marketing department of a firm that manufacturers a consumer product such as laundry detergent or shampoo. Describe how it might be marketed differently in India. What are
Do you think that business firms and industries have an ethical responsibility to address global poverty by creating the capacity to consume among the world's poor? Do you think that this can be
If some school districts propose advertising on and in buses, which are public property paid for by tax dollars, does that raise additional issues? Who are the stakeholders of your decision? What is
What alternative marketing practices are open to companies that sell products to children?
Should advertising be allowed in schools? What facts would you want to know before deciding this question?
What are the consequences of alternative marketing strategies? What rights and duties are involved?
In 1992 a 70-year-old woman was severely burned when a cup of coffee she had just purchased at a McDonald's drive-through window spilled on her lap. She apparently held the cup between her legs and
12. Explain how marketing can contribute towards a more sustainable business model.
11. Discuss business’s responsibilities for the activities of its supply chain.
10. Distinguish ethical from unethical target marketing, using marketing to vulnerable populations as an example.
9. uence on consumer autonomy.
8. Explain the ethical justification for advertising.
7. Discuss how to evaluate both ethical and unethical means by which to infl
6. Analyze the ethical arguments for and against strict product liability.
5. Articulate the tort standards for establishing business’s responsibilities for safe products.
4. Explain contractual standards for establishing business’s responsibilities for safe products.
3. Describe three interpretations of responsibility and apply them to the topic of product safety.
2. Describe the three key concerns of ethical analysis of marketing issues.
1. Apply an ethical framework to marketing issues.
Are voluntary codes of conduct created by an industry group effective means for establishing and enforcing ethical guidelines?
What are the costs and benefits of marketing prescription drugs directly to physicians?
Who are the stakeholders involved in direct to consumer advertising?
To what degree, if any, should drug manufacturers be held responsible for the side-effects caused by the drugs they sell?
What ethical issues are involved in marketing prescription drugs?
What facts would you want to know before making a judgment on the ethical appropriateness of direct to consumer advertising of drugs?
5. What restrictions or procedural restraints have been placed on the privacy- invading techniques? 6 6. How will the personal knowledge be protected once it has been acquired?
4. Is invasion of privacy the only or the least of fensive means of obtaining the knowledge?
3. Is the knowledge sought through in vasion of privacy relevant to its justifying purpose?
2. Is this purpose a legitimate and important one?
1. For what purpose is the undocumented personal knowledge sought?
How do the alternatives compare; how do the alternatives affect the stakeholders?
What alternatives would you suggest to this individual, and what alterna- tives exist for employers who wish to gather information about employees surreptitiously?
What is the ethical issue involved in peer spying in the workplace? Who are the stakeholders?
What are some of the questions or concerns you might bring up in an answer and what would you suggest this individual do to respond to them? What are the key facts relevant to your response?
15. Discuss the implications of September 11, 2001, on privacy rights.Introduction
14. Explain the interests of an employer in regulating an employee’s activities outside of work.
13. Discuss the elements of a monitoring program that might balance the interests of the employee and the employer.
12. Explain why monitoring might also pose some costs for the employer and for the employee.
11. Discuss the ethics of monitoring as it applies to polygraphs, genetic testing,
10. Discuss the ethics of monitoring as it applies to drug testing.
9. Enumerate the reasons why employers choose to monitor employees’ work.
7. Identify additional ethical challenges posed by technology use.
6. Explain the risks involved in a failure to understand the implications of technology and its use.
5. Discuss recent development in connection with employee monitoring.
. Discuss the concept of a "reasonable expectation of privacy."
3. Identify the three legal sources of privacy protection.
2. Describe the ethical sources of privacy as a fundamental value.
1. Explain and distinguish the two definitions of privacy.
What alternative or additional standards might you suggest? Which ethical theories most strongly support which alternatives?
Who are the stakeholders in connection with technology use at your firm?
What are the key facts relevant to your decision regarding the practicality of these standards?
What ethical issues might arise with regard to the development of both the policy and the procedures that you would suggest to enforce them?
How would each of your alternatives affect each of the stakeholders you have identified?What are the key facts relevant to issues of due process and fairness?
What are the origins of coaching and what challenges have served to create a need for it?In addition to the race question raised above, what are some of the other ethi-cal issues that come to mind
What key facts are relevant to the issue of coaching?
What are some of the other ethical issues that come to mind when you consider this proposed “solution”? What is the effect of regulation such as Title VII on Posner’s argument? Even if the
Is there any guidance available from global organizations to assist you in resolving this particular dilemma of child labour ?
Who are the stakeholders in connection with child labor? What alternative responses might you suggest?
What are the ethical issues involved in child labor? What incentives might be in place that would actively support or pose challenges to your response?
What are the key facts relevant to your decision regarding child labor?
What facts would you want to know before deciding whether the practice of exporting dangerous jobs was fair and responsible?What alternatives to exporting dangerous jobs exist for a firm?Once you
15. Articulate the basic guidelines for affirmative action programs.
14. Define affirmative action and explain the three ways in which affirmative action may be legally permissible.
13. Explain the benefits and challenges of diversity for the workplace.
12. Define diversity as it applies to the workplace.
11. Describe the argument for a market-based resolution to workplace discrimination.
10. Explain the basic arguments for and against regulation of the global labor environment.
9. Describe the nature of an employer’s responsibility with regard to employee health and safety and why the market is not the most effective arbiter of this responsibility.
8. Describe the “acceptable risk” approach to health and safety in the workplace.
7. Explain the difference between intrinsic and instrumental value in terms of health and safety.
6. Discuss whether it is possible to downsize in an ethical manner.
5. Explain how due process relates to performance appraisals.
4. Describe the costs of an EAW environment.
3. Define “employment at will” (EAW) and its ethical rationale.
2. Explain the concept of due process in the workplace.
1. Discuss the two distinct perspectives on the ethics of workplace relationships.
As it moves forward from this point, what alternatives now exist for Abercrombie & Fitch to heal relationships with its stakeholders? What recommendations would you offer to Abercrombie & Fitch?
Even if you answer no to the first question above, evidently certain stakeholder-ers believed that Abercrombie & Fitch acted inappropriately. Other than not selling the shirts at all, is there any
Who are the stakeholders in this scenario? Are the stakeholders' rights abridged?In what way?
What are the ethical issues involved in your decision?
Do you feel that Abercrombie & Fitch did anything wrong in choosing to sell these T-shirts that would justify the protests and negative attention? What are the key facts relevant to your
9. Given the significant financial power that a retailer and sponsor like Nike can have in the sports world, does it have any obligation to use that power to do good in connection with its particular
8. Take another look at the quote earlier in this chapter by Paul Hawken. He seems to be saying that it is not acceptable to use social perception as a way to further one's own interests
7. What kind of organization would you like to work for? What would be the best? What would be the most realistic? Think about its structure, physical environment, lines of communication, treatment
3. This chapter has asked in several ways whether the social responsibility of the companies you patronize has ever made any difference to your purchasing decisions. Will it make any difference in
2. Which of the four models of CSR is most persuasive to you and why? Which do you believe is most prevalent among companies that engage in CSR efforts?
How do the alternatives compare? Do you believe different purchasing decisions by consumers could really make a difference?
Would you be more likely to support a company by purchasing its products or services if the company (a) donated a portion of the proceeds to a cause that was important to you; (b) paid its workers a
How do you determine responsibility? Do you pay attention to these issues in your purchases and other choices?
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