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business
excellence in business communication

Questions and Answers of Excellence In Business Communication

How can you demonstrate the “you” attitude if you don’t know your audience personally? [LO-1]
Dennis Dickson is looking for a company both to make and distribute plaidberries under an exclusive license, plaidberries is blackberries that are mixed with extracts and they are used as a filling.
In a consent decree with the food and drug administration, E’Ola International a dietary supplement maker agreed not to sell any more products containing the drug, ephedrine.
The Study found that people, exposed to Purina banner ads, were almost 50 percent more likely to volunteer Purina as the first Dog Food brand that came to mind.
According to professor Charles Noussair of the economics department of Purdue University, opinion surveys“Capture the respondent in the role of a voter, not in the role of a consumer”.
The reason SkillPath is the fastest growing training company in the world is because of our commitment to providing clients with the highest-quality learning experiences possible.
The British Retail Consortium are releasing the 3rd edition of its Technical Standards on Apr. 22, reported The New York Times.
Temple, Texas-based McLane Co. a subsidiary of Walmart has bought a facility in Northfield, Minn that it will use to distribute products to customers such as convenience stores, stores that sell
Seminars begin at 9 A.M. and wrap up at 4:00 P.M.
To meet the increasing demand for Penta bottled-drinking-water, production capacity is being expanded by Bio-Hydration Research Lab by 80 percent.
Whatever your challenge, learning stronger “negotiating”tactics and strategies will improve the way people work and the results that comes from their efforts.
First quarter sales gains are evident in both the grocery store sector (up 1.03%) and the restaurant sector (up 3.17 per cent) according to Food Institute estimates.
PetFood Warehouse officially became PETsMART, Jim left the co. due to health reasons.
There’s several criteria used to select customer’s to receive this offer.
Easy flexible wireless calling plans start for as little as$19 dollars a month.
Its time that you learned the skills one needs to work with suppliers and vendors to get what you want and need.
You’ll receive our usual cheerful prompt service.
A chipped cracked sheet of glass is useless to us.
She came to the office with a bruised swollen knee.
A tiny metal shaving is responsible for the problem.
The two companies are engaged in an all-out no-holdsbarred struggle for dominance.
If I write a large scale report, I want to know that it will be read by upper level management.
A 30 year old person should know better.
A top secret document was taken from the president’s office last night.
Please send an extra large dust cover for my photocopier.
A highly placed source revealed Dotson’s last ditch efforts to cover up the mistake.
The (hard) part of my job is firing people.For the following items, insert hyphens where required.
Our service is (good) than theirs.
Here is the (interesting) of all the ideas I have heard so far.
The (perfect) solution is d.
Of the two products, this one has the (great)potential.
Writing: Using Plain Language; Media Skills: Blogging[LO-3] Visit the Securities and Exchange Commission’s website and locate A Plain English Handbook. In one or two sentences, summarize what the
Writing: Creating a Businesslike Tone; Media Skills:Email [LO-3] Read the following email message and then(1) analyze the strengths and weaknesses of each sentence and (2) revise the message so that
Whether you’re indulging in a doughnut in New York or California, Krispy Kreme wants you to enjoy the same delicious taste with every bite. The company maintains consistent product quality by
Facing some of the toughest competitors in the world, Harley-Davidson had to make some changes. The company introduced new products. Harley’s management team set out to rebuild the company’s
The employees were represented by Janet Hogan.
Our computers are serviced by the Santee Company.
High profits are publicized by management.
The raw data are submitted to the data-processing division by the sales representative each Friday.
Please be advised that your account with National Bank has been compromised, and we advise you to close it as soon as possible.
Attached herewith is a copy of our new contract for your records.
I have completed the form and returned it to my insurance company, as per your instructions.
High attrition was a result of the new front-line sales manager’s (abrasive) behavior.
I have to wait until payday to (ascertain)whether I got the raise.
You’ll never be promoted unless you(endeavor)to be more patient.
You can convey the same meaning without(utilizing) the same words.
Management (inaugurated) the recycling policy six months ago.
It’s a dog-eat-dog world out there in the rat race of the asphalt jungle.
Moving Leslie into the accounting department, where she was literally a fish out of water, was like putting a square peg into a round hole, if you get my drift.
Being a jack-of-all-trades, Dave worked well in his new selling job.
Prices of all essential commodities have(climbed very high) ever since state subsidies were revoked.
Health costs (suddenly rise) when management forgets to emphasize safety issues.
The (bright) colors in that ad are keeping customers from seeing what we have to sell.
The two reporters (ran after) every lead enthusiastically.
The client kept the agency on its toes, demanding creativity and innovation.
The new production line has been operating with increased efficiency on every run.
He made tremendous progress in the new department to which he was assigned.
We will be opening our new facility sometime this spring.
So impressive is her résumé that Mrs. Sheffield immediately hired her for the post of vice president.
Candidate Renata Parsons, married and the mother of a teenager, will attend the debate.
A pilot must have the ability to stay calm under pressure, and then he must be trained to cope with any problem that arises.
It is imperative that he abides by the rules of the firm.
You neglected to sign the enclosed contract.
It is not our policy to exchange sale items, especially after they have been worn.
You claim that you mailed your check last Thursday, but we have not received it.
Jim Riley is (incompetent) for that kind of promotion.
Just be careful not to make any (stupid)choices this week.
When you say we’ve doubled our profit level, you are(wrong).
The new boss is (stubborn) when it comes to doing things by the book.
You should have realized that waterbeds will freeze in unheated houses during winter. Therefore, our guarantee does not cover the valve damage and you must pay the$9.50 valve-replacement fee (plus
We don’t make refunds on returned merchandise that is soiled.
Don’t clutter your desk with files and papers when you leave work for the day.
As requested, we are sending the refund for $25.
We want to get rid of all our 25-inch monitors to make room in our warehouse for the 30-inch screens. Thus we are offering a 25 percent discount on all sales this week.
We insist that you always bring your credit card to the store.
We request that you use the order form supplied in the back of our catalog.
Why can it be difficult to use the indirect approach for a complex message that will be read on mobile devices?[LO-7]
Should you bother using transitions if the logical sequence of your message is already obvious? Why or why not? [LO-6]
In what ways can transitions be established? [LO-6]
How can you use sentence style to emphasize key thoughts? [LO-5]
How does an abstract word differ from a concrete word?[LO-4]
Which characteristics help you establish credibility with your audiences? [LO-2]
Why is the “you” attitude important in business communication? [LO-1]
As a member of your firm’s public relations department, which mediumchannel combination(s) would you recommend using to inform the local community that your toxic-waste cleanup program has been
I have told my supervisor that whomever shares my office with me cannot wear perfume, use spray deodorant, or other scented products.
Either a supermarket or a discount art gallery are scheduled to open in the Mall.
Libraries’ can be a challenging; yet lucrative market if you learn how to work the “system” to gain maximum visibility for you’re products and services.
The human resources dept. interviewed dozens of people, they are seeking the better candidate for the opening.
The acceptance of visa cards are in response to our customer’s demand for a more efficient and convenient way of paying for parking here at San Diego International airport.
Listening on the extension, details of the embezzlement plot were overheard by the Security Chief.
Him and his co-workers, the top bowling team in the tournament, will represent our Company in the league finals on saturday.
The executive director, along with his staff, are working quickly to determine who should receive the Award.
Often the reputation of an entire company depend on one employee that officially represents that company to the public.
The keynote address will be delivered by Seth Goodwin, who is the author of six popular books on marketing, has written two novels, and writes a column for “Fortune”magazine.
Who did you wish to speak to?
Seeking reliable data on U.S. publishers, Literary Marketplace is by far the best source.
Employees were stunned when they are notified that the trainee got promoted to Manager only after her 4th week with the company.
The newly-elected officers of the Board are: John Rogers, president, Robin Doig, vice-president, and Mary Sturhann, secretary.
Cut two inches off trunk and place in a water stand, and fill with water.
About 90 percent of the employees (plan, plans) to come to the company picnic.

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