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managing human resources

Questions and Answers of Managing Human Resources

What factors are encouraging unions and management in the United States to adopt more cooperative strategies today?
This exercise sets up a situation in which a supervisor has reported to the HR director that there have been unionization efforts in her department. She describes what has happened, what employees
Assume that you are a self-employed management consultant and a friend tells you about the Freelancers Union. Your friend is a member and asks you to join. You are considering the advantages and
Are public-sector unions in the United States too powerful? What is the source of the power of public-sector unions? Do you agree with Governor Walker of Wisconsin, who believes that;(1)
Many public-sector employees decided to quit being union members in Wisconsin, as explained in the case. What alternative ways does a group of public-sector employees, such as nurses or teachers,
With a group of four or five students, assume that you are a group of high school teachers in Wisconsin and that the union that represented the teachers to the board of education in the school
The purpose of this experiential exercise is to reflect on the implications of t the Wisconsin law that weakens public-sector unions, as explained in this case, by thinking about how you would answer
Why do you think the striking public school teachers in all five states successfully obtained higher wages and better funding for their schools?
What are some alternative methods that teachers could use to obtain improvements in pay and working conditions without resorting to strikes and protest marches?
Students form into groups of four to five members and examine the pros and cons of a teacher strike for the purpose of improved wages and working conditions. The team develops a list of pros and cons
In this experiential exercise, assume that you are a public school teacher and the education union that represents teachers in your school district has voted to strike over teacher pay because the
Opponents of "Big Government" claim that excessive regulation of workplace safety hurts productivity and increases costs. They argue that in a free market, employees should be responsible for their
Some feel that wellness and employee assistance programs should be evaluated on a cost–benefit basis and discontinued if these programs’ benefits do not exceed their costs. Others feel that
Do you think that OSHA standards for combustible dust are needed? Why or why not?
Some jobs involve hazards. Some employers pay a higher wage for those jobs, but safety and health regulations suggest that may not be enough. What other basic steps should an employer take to assure
Do you think social media is a useful way for offering a wellness program? Why or why not? What major characteristics do you think a social media– based wellness program should have?
Describe how social media can be used in employee wellness programs.
Describe why management should address violence in the workplace. Identify a couple of steps that management might take to reduce the threat of workplace violence.
An old business adage states that if you can’t measure it, you can’t manage it. Applying this simple but powerful logic to workplace bullying suggests that workplace bullying needs to be measured
Workplace bullying can take a variety of forms (see the partial list in the team exercise). With your teammates, identify an episode representing workplace bullying and prepare to role-play this
Mental health problems often have a negative stigma. What, if anything, do you think companies can do to reduce this stigma?
Expatriates frequently complain that when they accept an international assignment, they put their careers on hold while their peers in the home office continue to climb the corporate ladder. To what
This exercise forces students to think realistically about the compensation problems with expatriate employees. The rankings will vary, but students should be prepared to defend their rankings with
Despite the growth of airfreight, ships transport 90 percent of world trade. According to a recent report by the International Shipping Commission, “For thousands of today’s international
Assume you are the owner of a small business with 35 employees that produce shoes for the domestic market. Would you consider operating overseas to reduce labor costs and expand your market? What
Some people believe that the Internet is rewriting the rules of how to attract, motivate, and retain talent internationally. Consider Planet-Intra.com Ltd., a year-old software company that is
U.S. law does not prohibit selection decisions based on marital status, as long as they are applied equally to men and women. Why might a company have such a policy? Is it ethical? Is it in the best
In some areas of the world, business practices that are contrary to Western values such as child labor, payment of bribes to government officials, and sex or race discrimination in hiring and
Some people believe that cross-cultural training often reinforces stereotypes by discussing aspects of a culture (i.e., “Punctuality is not as important to Southern Italians. It is acceptable to
U.S. law does not prohibit selection decisions based on marital status, as long as they are applied equally to men and women. Why might a company have such a policy? Is it ethical? Is it in the best
In recent years many companies sent managers overseas on short-term assignments (for a couple of weeks or less) rather than on a long-term basis. What factors do you think explain this trend? What
Some experts believe that one way for a multinational firm to avoid political risks in a foreign country is to use local executives for key positions. Why do they reach that conclusion? Do you agree?
Based on the materials discussed in this chapter, which personal traits or characteristics would multinationals be looking for in a young candidate searching for an expatriate post? Explain.
Based on the materials discussed in this chapter, what courses, experiences, or training programs do you think are most likely to help Dan achieve his dream of a foreign assignment? Explain.
Would you be willing to follow Dan’s desired career path? Why or why not?
The class divides into teams of five. Each team is asked to develop a set of recommendations that would help a student such as Dan achieve his career goal. Each team will present its recommendations
Form an even number of teams with approximately five members each. Each team will identity resources available at the university, in the community, or in other accessible locations that might help a
Conduct a search of position announcements by companies that are recruiting expatriates for foreign subsidiaries. Based on your findings, what seem to be some of the shared features contained in
How much responsibility do multinationals have in ensuring that their locations overseas comply with safety regulations? Explain.
Should multinational firms utilize different safety standards overseas than they do in domestic locations? Explain.
Do you think it is appropriate for a company to transfer jobs overseas that may be perceived as too hazardous at home? Explain.
Students form pairs. One student plays Stevens, the other an HRM consultant. Role-play the initial meeting between these two, with Stevens explaining the problems at the Polish plant and the
The class divides into groups of five. Each group is asked to develop a set of recommendations on how multinational firms may ensure that work safety problems are avoided across foreign locations,
How would you account for the sharp differences in the perceptions of the Polish locals and U.S. expatriates?
Go to the Web, and identify five or more major safety incidents involving multinationals overseas. Based on your analysis, how much responsibility did the multinational have in each of these
One student will role-play a Polish employee while another role-plays a U.S. expatriate. Each will present his or her perspective to the HR director of Pressman Company (role-played by another
You have been hired as a management consultant located in the United States to offer some suggestions as to how the situation should be handled. First diagnose the causes of the problem based on what
Conflict can be a precursor to violence in the workplace. However, supervisors can be reluctant to deal with this warning sign and opt to see whether things work themselves out. Why do you think
Recognizing the importance of mental health in the workplace seems like the only moral thing to do. Yet, employers face difficulties in effectively dealing with this area. For example, mental health
Mental health problems can be caused by many factors outside of the workplace. For example, genetics and family life may predispose or cause mental health difficulties. Nonetheless, these
The European model includes an audit as well as actions to improve mental health. Place yourselves in the position of a mental health task force for a company. As a team, develop steps to address
The increasing importance of mental health in the workplace can be attributed to the characteristics of modern work. Technology has brought about increased efficiency, but also more rapid change and
What outcomes might be associated with an incident of workplace violence? For example, a worker who experiences abuse and harassment might file a lawsuit against the employer. What other costs might
How could you develop a workplace culture that reduces the chances of violence in the workplace?
Protecting workers from violence requires proactive management. An initial step in managing workplace violence is often an assessment of risk. For example, have workers experienced incidents of
Abusive customers appear to be a frequent occurrence. Abuse from customers can take a variety of forms, including verbal abuse, threat of violence, sexual harassment, and physical attack. Such abuse
Consider the four categories of sources of workplace violence. As a team, generate additional examples of each source. How likely are each of the possible sources of workplace violence? How
What factors explain why unions in the United States have been losing more than 50 percent of all certification elections?
Individuals who are sympathetic to unions claim that currently in the United States, it is very difficult for unions to win certification elections, which is why union membership is in a period of
One strategy for suppressing union activity is to ask certain workers to report to management any union-organizing activities that are taking place at the company. Is this strategy legal? Is it
Suppose at a pre-bargaining meeting between the company's negotiating team and top management it is decided that the company will give up to a 4 percent raise. When negotiations start, however, the
What sources of power does the Freelancers Union use to provide services to its members?
What can traditional unions, such as those affiliated with the AFL-CIO learn from the organizing success of the Freelancers Union?
With four or five students, assume that you are a team of managers for a corporation that retains the services of freelance computer consultants to provide technical sup- port to company employees.
Consider the Manager’s Notebook “The Rise of the Older Worker.” Do you think that young employees are now appreciating the wisdom of older workers more than at earlier times? Why do you think
Do you think forced ranking is a good performance management system? Why or why not?
“Sexual harassment is a problem that occurs between two employees. The company should not be held liable for the actions of misbehaving employees.” Do you agree or disagree with this statement?
A company’s sales representative obtained a highly visible tattoo on her neck after being employed at that company. The company has a dress code policy Copyright 2020 Pearson Education, Inc 46 that
The purpose of this exercise is to reflect on the implications on a person’s career when planning on getting a tattoo. Assume that a friend of yours informed you that she is planning on getting a
Companies that have dress code policies should balance the company need for regulating the appearance of employees and how it reflects on the company image with the employees’ needs to appear in a
Many organizations have policies requiring that members of certain demographic groups (such as women and African Americans) sit on certain (or all) committees. Are there any dangers to such a policy?
With a team of four or five students, develop an HR plan to break down some of the glass-ceiling barriers in an organization that is male dominated at the upper ranks. Some examples of male-dominated
Some women avoid the glass ceiling by becoming entrepreneurs. Contact three female entrepreneurs or business owners and ask them some questions that pertain to owning their own business. Start with
Many managers and executives use golfing as an opportunity to combine business and pleasure. How could this practice damage an organization's diversity efforts? Are there any recreation activities
The European Parliament recently voted 504 to 110 to scold companies for “sexual stereotyping” in marketing their products. One reporter noted that “The lawmakers’ ire has many targets, from
Consider the Manager’s Notebook “Religious Differences Moving to the Forefront of Inclusiveness.” Do you think that the owners of a company, major shareholders, or top management have a right
What ethical problems might arise from giving preferential treatment to certain employees based on their group membership?
The United States is often viewed (by outsiders) as a litigious society, where everyone has a lawyer and is willing to sue someone else on the merest basis. Until recently, Europeans believed that
To what extent should employers be responsible for the appropriate care of their employees’ children?
A recent report suggests that pay disparities by gender remain essentially the same whether or not the most senior executive is a man or a woman. Why do you think this is the case? Explain.
Many U.S. computer companies fear that if they do not hire foreign talent, then competitors in other countries will. What is your position on this? Explain.
Conflicts among minority groups may arise as they compete for what they perceive as a limited number of jobs and promotion opportunities. Is this perception accurate? What can firms do to avoid these
Outline a set of programs that you would put in place to improve the management of diversity in a particular firm. Based on the materials learned in this chapter, explain why you have suggested each
James L. Schneider, owner of a small computer design and software consulting company in San Francisco, complains that he has a difficult time competing with firms that bring foreign software
Ask members of the class to divide into pairs. Have the two students stare at each other for 1 full minute. After the time has elapsed have the students turn their backs to each other and change five
Of all the major demographic trends discussed in this chapter, which one(s) do you think will pose the greatest challenges for firms in the next 50 years or so? Explain.
The Society for Human Resource Management now utilizes the terms “diversity and inclusiveness” together. Why do you think that is the case? What would you do to accomplish both simultaneously?
Do you think companies can realistically design office-romance policies that are effectively implemented? Why or why not?
Do you think employees are more likely to react positively or negatively to office romance policies?
How would you go about deciding if a real or perceived romantic relationship at work is consensual or potentially forced on one of the parties?
Form teams of five. Each team is to develop a policy proposal for a medium size company on office romance. The proposal should include;(1) A definition of unacceptable office romance and office
Research organizations (including universities) that have introduced romance at work policies, sometimes as part of their sexual harassment policies. What, if anything, did these policies have in
What do you think is the main reason for the large disparity in the enrollment of women in full-time MBA programs versus medical and law school? Explain.
Should business schools actively promote the enrollment of women into their full-time MBA programs? If so, how should they do it? Explain.
Assume that you are part of a group of faculty chosen by the dean of the College of Business to help the dean increase the percentage of women in the MBA program. Students divide into groups of six,
One student will role-play Sylvia Ann Hewlett, a controversial author who has reminded women about the limitations of the biological clock for having children; one to three students will role-play a
Several schools, including DePaul University, the University of Toronto, and Pepperdine University, have started special MBA programs to appeal to stay-at-home mothers. Others, such as the University
While the cases discussed above are all very different, what do they have in common? Explain.
The class divides into teams of three to five students. Some teams are given the assignment of defending the position of one side (the plaintiff). Other teams are asked to argue in favor of the other
One student role-plays Phillis Dewitt and another student role-plays a top manager of Proctor Hospital. (Alternatively, one student may play the role of Lisa Harrison’s family and another the HRD

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